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Home | Service Areas | Southern California Water Heaters | Orange County
Top-Notch Water Heater Services in Orange County
As a property owner in Orange County, it’s important that you understand the crucial role your water heater plays. Be it for a soothing shower, cleaning your kitchen sink, or supporting your business operations, hot water is vital.
Since 1986, our family-owned business has been delivering reliable water heater services in Orange County and the surrounding area, including water heater replacement, repair, installation, and service. We, the water heater experts of Fast Water Heater, are highly rated, bonded & insured, and we guarantee our work.
Serving the Entirety of Orange County
We’re ready to provide you with superior water heater services no matter where you live in Orange County.
We take pride in serving the entire region, including the following areas:
Fullerton
Anaheim
Santa Ana
Yorba Linda
Irvine
Huntington Beach
San Clemente
Mission Viejo
Why Is Fast Water Heater Your Go-To Water Heater Company?
With over three decades in the heating and plumbing industry, we’ve seen it all. From a malfunctioning pilot light, a leaky pressure relief valve, water damage from a burst tank to a failing anode rod. Our trained technicians provide efficient solutions to any water heater problem you may encounter.
Prompt Service
We understand that when your water heater stops working properly, you need prompt repair or replacement. That’s why we offer same-day service if you call by noon. We’re dedicated to restoring your hot water as quickly as possible.
Price Match Assurance
We’re confident in the value of our water heater services. We offer upfront pricing and a price match guarantee. If you find a lower price for the same service, we’ll match it.
Bonded & Insured
For your peace of mind, our water heater company is bonded & insured, protecting you from any unlikely damage or accidents during the service.
Our Offerings
Water Heater Replacement
If your water heater is old, inefficient, or simply not working, we can help. We offer water heater replacement services for all types of water heaters, including 40-gallon, 50-gallon, 75-gallon, and 100-gallon water heaters, and also tankless and hybrid heat pump water heaters.
Water Heater Repair
Our technicians are proficient in diagnosing and fixing your water heater problems. Whether it’s minor leaks or major malfunctions, we offer comprehensive water heater repair services to get your unit working flawlessly.
Water Heater Installation
Constructing a new home or upgrading your water heater in Orange County? Our excellent service includes water heater installation for all types, such as tankless water heaters, hybrid heat pump water heaters, and electric water heaters.
Water Heater Service
Regular maintenance can prolong the life of your water heater and prevent costly repairs. We offer water heater services to maintain your equipment, ensuring it operates efficiently and reliably.
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Financing Options Available
We understand that water heater services can be a significant investment. That’s why we offer financing options to make our services more affordable.
Google Guaranteed
Fast Water Heater offers a comprehensive array of services to cater to all your water heater needs.
Navigating Your Water Heater Choices
Selecting the right water heater for your property can be a complex task. To assist you, we’ve compiled a detailed guide on various types of water heaters. Whether you’re leaning towards a traditional water heater or contemplating a more energy-efficient alternative, we have the insights you need.
Water Heater Installation
Once you’ve identified your new water heater, the next step is installation. Our team of professionals excels in water heater installation and have all the necessary experience and equipment to get the job done. We’ll install your new unit accurately and efficiently, providing you with dependable hot water for the foreseeable future.
Maintenance and Repairs
Routine maintenance is key to prolonging your water heater’s lifespan and avoiding expensive repairs. Whether it’s a minor repair or a significant issue, our team is ready to handle it. At Fast Water Heater, we offer comprehensive maintenance and repair services.
Considering Tankless
If you’re seeking a more energy-efficient water heater option, consider going tankless. Tankless water heaters heat water on demand, reducing energy usage and providing you with endless hot water. Our team can help you determine if a tankless water heater is the right choice for you.
Traditional Water Heaters
If you prefer a more conventional approach, we also offer services for traditional water heaters. These water heaters are reliable and effective, providing you with a steady supply of hot water when you need it.
Regardless of your water heater needs, Fast Water Heater has you covered. Contact us today to learn more about our services and how we can assist you.
Contact Us Today For Water Heater Services in Orange County, CA
When it comes to water heater services in Orange County, Fast Water Heater is the clear choice. We’ve been serving Orange County since 1986, offering fast, reliable service for all
types of water heaters. Whether you need a repair, replacement, installation, or regular service, our team of experts is ready to help.
With our price match guarantee, bonded and insured services, and financing options, you can trust us to provide the best water heater services in Orange County. Contact us today to schedule your service.
See what our fans er..customers have to say
Rated 5 out of 5 stars based on 963 customer reviews
- Logan EdwardsThe team that came out was as incredibly helpful as they were profesional and knowledgeable. Their work was quick, efficient,... See MoreThe team that came out was as incredibly helpful as they were profesional and knowledgeable. Their work was quick, efficient, and clean. Thank you! See Less11/28/2023Max NowickiCaleb was awesome and got our new water heater installed and ready to go while answering all our questions in... See MoreCaleb was awesome and got our new water heater installed and ready to go while answering all our questions in a very helpful and friendly way - I’d recommend him to everyone!! See Less11/27/2023Joslin RothThey helped with our hot water emergency within 24 hours of the initial phone call. Our service technician, Caleb, was... See MoreThey helped with our hot water emergency within 24 hours of the initial phone call. Our service technician, Caleb, was kind and funny. Our particular install was anything but easy, but he hung in and got it finished. See Less11/26/2023
- Connie RagusoThe experience with Fast Water Heater Company was excellent. Roman Gubenya arrived promptly and was thoroughly professional and helpful throughout... See MoreThe experience with Fast Water Heater Company was excellent. Roman Gubenya arrived promptly and was thoroughly professional and helpful throughout the process. He had everything under control. We couldn't be happier. See Less11/25/2023Jay RuleFast replaced my 17 year old water heater with a new Rheem unit. The installer explained the steps he was... See MoreFast replaced my 17 year old water heater with a new Rheem unit. The installer explained the steps he was doing because I wanted to learn as I'm an engineer. The removal and installation process took about 3 hours. I'm just happy I have hot water again . See Less11/24/2023
- Gleb MargolinWe got connected with Fast Water Heater through Home Depot, and after comparing with ~5 other companies in Seattle they... See MoreWe got connected with Fast Water Heater through Home Depot, and after comparing with ~5 other companies in Seattle they had the best bid. Roman was very helpful all throughout, and did a great job in replacing our water heater, making the changes we need to get up to code, and keeping the entire place clean. See Less11/15/2023
- Peter FiddlerFast, quality service, communicative technician. Fast Water Heater subcontracts for Home Depot. I filled out a form on the Home... See MoreFast, quality service, communicative technician. Fast Water Heater subcontracts for Home Depot. I filled out a form on the Home Depot website and got a phone call from Fast Water Heater within a few minutes. I had to answer some questions - how big is the water heater, how many stairs to reach it, how much clearance around it, how many amps on the circuit breaker. They made a preliminary estimate of about $1400. They could send out a technician the next day. The earthquake straps and foam insulation pad under the water heater did cost extra, maybe a total of $100. The technician had the water heater in his truck. I accepted his bid, and he installed it in a little over an hour, which was great. Beforehand I had to fill out one form and afterwards about seven, which seemed excessive but not really a problem. All in all I am very happy with how quickly Fast Water Heater responded and with the quality of the installation. See Less11/15/2023Jon TonouchiI called Fast Water Heater Company to replace our old electric water heater. The whole process was smooth and stress... See MoreI called Fast Water Heater Company to replace our old electric water heater. The whole process was smooth and stress free! Tim came over to do the install. He was very friendly and knowledgeable. I appreciated how he took the time to carefully explain the work he was going to perform. The quality of his work was excellent and he made sure to clean up the premises before leaving. He also was patient in answering all my questions. I am a satisfied customer! See Less11/15/2023
- Rachel JarvisChad and team were quick, efficient and respectful of our airbnb tenants as they resolved a water heater issue and... See MoreChad and team were quick, efficient and respectful of our airbnb tenants as they resolved a water heater issue and replacement. We will be using them again in the future for our other properties. Thanks for the help. See Less11/15/2023Leila WoolseyI had a great experience with Fast Water Heater Company—the technician Thiago was timely, professional, thorough and efficient, finishing the... See MoreI had a great experience with Fast Water Heater Company—the technician Thiago was timely, professional, thorough and efficient, finishing the installation in less time than I anticipated. He patiently answered my questions about the new water heater, and gave me clear instructions and information. I highly recommend him and this company! See Less11/15/2023
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- Brett KoonsChad did a great job installing my new Rheem 40 gallon hot water heater. The installation was completed on time... See MoreChad did a great job installing my new Rheem 40 gallon hot water heater. The installation was completed on time and with quality. Chad was able to answer all my questions and I'm really happy with the outcome of his work. See Less11/08/2023David WoodrellMatthew Smith was out to our house yesterday to do some repairs on our Rheem 75gal water heater and we... See MoreMatthew Smith was out to our house yesterday to do some repairs on our Rheem 75gal water heater and we couldn't be more pleased with our experience with him. He was ON TIME for our appt (a biggee for us!), did the work in a most professional manner, was very knowledgeable and answered all our questions concerning the solution to our tank's problem. We would certainly recommend him to anyone needing good dependable service. See Less11/08/2023
- Shelagh schopenCaleb was very thorough in replacing my hot water heater and his experience and great sense of humor was an... See MoreCaleb was very thorough in replacing my hot water heater and his experience and great sense of humor was an added bonus! Would highly recommend his service. See Less11/08/2023
- Colin ReidF.W.H. Were allocated as a contractor for a warranty company so my hopes weren’t high, though I couldn’t have been... See MoreF.W.H. Were allocated as a contractor for a warranty company so my hopes weren’t high, though I couldn’t have been happier with the availability, response, good service and outcome. Thiago was pleasant, informative and professional. Thanks! See Less11/08/2023Yanghui DingWe have replaced our water heater with technician Jesus. Our old water heater was leaking and Jesus did great job... See MoreWe have replaced our water heater with technician Jesus. Our old water heater was leaking and Jesus did great job to replace it. We definitely recommend him and fast water heater. See Less10/31/2023
- Hris DimitrovaSuperb job! Very nice customer service, fair cost actually got a better unit installed with 12 year warranty for the... See MoreSuperb job! Very nice customer service, fair cost actually got a better unit installed with 12 year warranty for the same cost i got quoted elsewhere. Very professional & fast. See Less10/29/2023Judah BealsThey were very efficient, and very helpful! Highly recommend for those replacing water heaters! Chad Radcliff was the one who... See MoreThey were very efficient, and very helpful! Highly recommend for those replacing water heaters! Chad Radcliff was the one who came to my place today, very appreciative of his hard work too! See Less10/25/2023
- ilikatadodachachaGuy who came and did our heater was amazing. Absolutely went above and beyond in every aspect. Very polite, very... See MoreGuy who came and did our heater was amazing. Absolutely went above and beyond in every aspect. Very polite, very professional. Couldn't of asked for a better experience. See Less10/25/2023Patrick McCoyFrom the associate at Home Depot to the call center for scheduling, to the installer who came to my home... See MoreFrom the associate at Home Depot to the call center for scheduling, to the installer who came to my home and performed the replacement; every step was professional, communicative, and completed the way I wanted with a better price than other companies. Thanks See Less10/24/2023
- Silvette LeePerson that I initially spoke with when looking to purchase water heater, was knowledgeable and friendly. He patiently answered all... See MorePerson that I initially spoke with when looking to purchase water heater, was knowledgeable and friendly. He patiently answered all of my questions. The installation went very well; the technician was knowledgeable, professional and friendly. He too patiently answered my questions and provided explanations that I could understand. See Less10/24/2023Glenn DubinThey were prompt with on time appointment. The installation was clean and professional and my technician Chad was able to... See MoreThey were prompt with on time appointment. The installation was clean and professional and my technician Chad was able to answer all of my questions. Their price tho not lowest was the best value and offered the best warranty. See Less10/24/2023Rich LongstrethThe two representatives who did the work to replace our hot water tank did an excellent job. They were on... See MoreThe two representatives who did the work to replace our hot water tank did an excellent job. They were on time, efficient, and C thoughtful in the way they went about their work. They also took time to make sure we understood what they would do, what options we had, and what the cost was. We appreciated their friendly natures and considerate behaviors and attitudes for the time they were here. Without any hesitation, we would recommend them and their company. Great job. See Less10/24/2023
- Rebecca MikesellChad did and excellent job replacing the water heater in my unit . He was great with communication, especially when... See MoreChad did and excellent job replacing the water heater in my unit . He was great with communication, especially when explaining exactly what was being taken care of. Very good costumer service and I’m very thankful for the new water heater! See Less10/24/2023
- Amaryllis LockhartWe found out our water heater was leaking as we were heading out the door to go to the airport.... See MoreWe found out our water heater was leaking as we were heading out the door to go to the airport. Called Fast Water Heater and in 10 mins I had someone scheduled to come out the next day and install a new water heater. Tech was great and called us while we were on vacation with everything they were doing and the price. Came back to a beautiful new water heater with everything up to code. They did a great job and we really appreciated it! See Less10/17/2023Babsy AlotExcellent service, quick water heater removal and replacement. Caleb talked us through the new machine and we really appreciated the... See MoreExcellent service, quick water heater removal and replacement. Caleb talked us through the new machine and we really appreciated the great service. On time, price matched quote, friendly and professional. See Less10/17/2023
- Andy WeaverI called many places for quotes and this place had the best pricing and warranty options. My technician who installed... See MoreI called many places for quotes and this place had the best pricing and warranty options. My technician who installed it, Steven, was amazing. He explained everything for me and got the job done super fast. They live up to their name! See Less10/17/2023
- Blake MorrisJuan was very professional and communicative during the installation of our new water heater. He answered all our questions and... See MoreJuan was very professional and communicative during the installation of our new water heater. He answered all our questions and service was completed quickly. Would recommend 🙂 See Less10/17/2023Alena LiI made request yesterday online. fast water heater called me back quickly. after answering a few questions about the model,... See MoreI made request yesterday online. fast water heater called me back quickly. after answering a few questions about the model, problem, location, they gave me a reasonable estimate. and schedule the appointment for today. the technician showed up in time and get job done nicely and clean. now I have a new heater working. See Less10/10/2023Hoby JurgensTim did a great job installing our hot water tank. He was very knowledgeable and also gave us some advice.... See MoreTim did a great job installing our hot water tank. He was very knowledgeable and also gave us some advice. Great personality, and we highly recommend him. See Less10/10/2023
- jacanna wyattEric came out today on short notice and was able to install a new water heater for us. He was... See MoreEric came out today on short notice and was able to install a new water heater for us. He was super friendly and got the job done quickly. I would recommend this business to anyone and feel lucky that we ended up having them help us out. A huge plus is we knew before he started the work exactly how much we would paying and there weren't any surprises like you get with other plumbers. See Less10/10/2023Lizzie JonesWe had Tim Fernley install our water heater, and he did a great job with whole process, keeping us informed... See MoreWe had Tim Fernley install our water heater, and he did a great job with whole process, keeping us informed of each step, and was very friendly & personable. See Less10/10/2023
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- Mike DelunaTech was on time, fast and efficient. Very knowledgeable and communicative with residents and myself. Would recommend if you need... See MoreTech was on time, fast and efficient. Very knowledgeable and communicative with residents and myself. Would recommend if you need a lot of water heaters installed fast. See Less10/03/2023Michelle MarrChad was an awesome person to work with. He is a problem solver. He solved a problem that saved us... See MoreChad was an awesome person to work with. He is a problem solver. He solved a problem that saved us 350.00. He is professional and has a great sense of humor. See Less9/30/2023
- ChandraI had a water heater replaced with Roman and I found him to be very knowledgeable and friendly. He explained... See MoreI had a water heater replaced with Roman and I found him to be very knowledgeable and friendly. He explained all the issues with the current heater and why it was leaking, unfortunately I had to get it replaced but fortunately found someone who not only gave me a fair price but also worked very quickly. I would totally recommend fast water heater company and Roman. See Less9/26/2023
- sheri pfeiferBig thank you to Tim Fernley he was our tech today. Very kind honest professional and quick. Truly it was... See MoreBig thank you to Tim Fernley he was our tech today. Very kind honest professional and quick. Truly it was the best service backed by honesty. Thank you Tim!! ☺️ See Less9/22/2023
- Scott O'BriantGreat experience. Called yesterday and Ramon was out this morning to install. He was on time and did a fantastic... See MoreGreat experience. Called yesterday and Ramon was out this morning to install. He was on time and did a fantastic job on the installation. i would highly recommend Fast Water Heater Co. See Less9/12/2023
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- Sarah SimmonsCaleb was great! Incredibly professional, nice, and patient with scheduling issues. Explained everything thoroughly and was very knowledgeable and answered... See MoreCaleb was great! Incredibly professional, nice, and patient with scheduling issues. Explained everything thoroughly and was very knowledgeable and answered my many questions. Would definitely recommend! See Less8/26/2023
- Tara Chin-SangBuying an older home, we knew that we’d need to replace the water heater soonish since it was over 10... See MoreBuying an older home, we knew that we’d need to replace the water heater soonish since it was over 10 years old. But didn’t expect it to start leaking the first time we ran the dishwasher 😖 While googling water heater replacement, a Fast Water Heater Company truck drove by my house and I took it as a sign. I called them, the pricing seemed reasonable and they were able to have someone look at it the same day. Steven was professional, communicated well, and pointed out/fixed a venting problem we didn’t even know the old heater had. Having worked with contractors in the past who either didn’t show up when they’re supposed to or end up causing more problems by installing things improperly, we were super happy with Fast Water Heater Company’s quality service and communication 😃 See Less8/26/2023
- Phoebe SeidersChad from Fast Water Heaters was great -- prompt, courteous, and professional and patiently answered all my questions. He took... See MoreChad from Fast Water Heaters was great -- prompt, courteous, and professional and patiently answered all my questions. He took care of moving my stacked washer/dryer, got the new water heater installed, and even made sure to take care of a loose hookup when getting the washer/dryer back in place. See Less8/26/2023Linlin LiuCharlotte on the phone was super informative and a big help. Tim, the technician, was patient, kind, and totally professional.... See MoreCharlotte on the phone was super informative and a big help. Tim, the technician, was patient, kind, and totally professional. He gave me some solid advice. I'd for sure recommend their services to others. See Less8/26/2023
- Scott MacWilliamsFast Water Heater Company replaced our water heater. We are happy with the process and result. They took their time... See MoreFast Water Heater Company replaced our water heater. We are happy with the process and result. They took their time to answer our questions, offered competitive pricing and gave us a prompt appointment. They were professional and we would definitely recommend them! See Less8/26/2023Hanna HarrisBrandon and the whole Fast Water Heater Company team were so professional, helpful and quick to respond to my water... See MoreBrandon and the whole Fast Water Heater Company team were so professional, helpful and quick to respond to my water heater leakage situation! They were polite, knowledgeable, communicative and made the whole experience stress free and I would highly recommend and will definitely use them again if needed! See Less8/26/2023AGChad from FastWaterHeater was an absolute blast to work with! Excellent, prompt and professional service! He explained in detail and... See MoreChad from FastWaterHeater was an absolute blast to work with! Excellent, prompt and professional service! He explained in detail and answered all of our questions. Definitely an honest company with fair pricing. I’ll be reaching out to the FastWaterHeater team again! Thank you Chad! See Less8/26/2023
- Adriana AlonsoThey installed my water heater in 2017. Today, I got my water heater inspected and drained. All looks brand knew!... See MoreThey installed my water heater in 2017. Today, I got my water heater inspected and drained. All looks brand knew! Fast service and great instructions from their technician, Rich! Thank you! See Less8/26/2023Michael DavisTechnician was friendly, courteous and on schedule. Got the work done quickly and said he makes it a point to... See MoreTechnician was friendly, courteous and on schedule. Got the work done quickly and said he makes it a point to comply with the company name “Fast” 😀 I would Highly recommend them. See Less8/26/2023shyam sriniI would highly recommend this business! Thiago Pires was very professional and provided excellent service!! He explained the details of... See MoreI would highly recommend this business! Thiago Pires was very professional and provided excellent service!! He explained the details of the work clearly and answered all our questions. He was great to work with, and I would recommend him and the Fast Water Heater company to anyone looking for water heater needs. See Less8/26/2023
- Justin MitchellJesus Ruiz of FAST Water Heater Company was very thorough, yet quick, and informative with the installation and operation of... See MoreJesus Ruiz of FAST Water Heater Company was very thorough, yet quick, and informative with the installation and operation of the new hot water heater installed in my home. A leak was discovered in my 20-year old Rheem at 10pm on Friday night. By Saturday afternoon at 4pm, I had a new, installed hot water heater. It was a perfect and flawless experience, with the great help of the FAST Team and Jesus! See Less8/26/2023Garry BurrExcellent all around service. This is my 2nd time using Fast Water Heater Co. My hot water tank malfunctioned at... See MoreExcellent all around service. This is my 2nd time using Fast Water Heater Co. My hot water tank malfunctioned at 4:30. I called and spoke with Charlotte who had all my info from 7 years ago. She was out of stock on the size I needed but went the extra step to make calls to other companies and by 5:00 she not only located one but arranged for delivery and installation the next morning. She quoted the approx price and told me what to expect. She was knowledgeable, professional and made it painless. Next morning I was called by Tim who had the heater and asked if he could come earlier as there was a cancellation. He was a true professional as well as a gentleman, arrived exactly as he said, explained everything, and 2 hours later the job was done! I couldn't be happier with the service I received. Garry See Less8/26/2023
- Loren HovdeYou never know quite what to expect when you have some sort of major service done at your house. In... See MoreYou never know quite what to expect when you have some sort of major service done at your house. In this case, we had our hot water heater replaced. This was no small task as it was located in the crawlspace below the house with limited access. Fast Water Heater Company sent the best technician we could ask for. From the moment he arrived & introduced himself, he was nothing but professional. We were instantly relieved, and that kind of peace of mind is valuable. Thank you, FWHC, and a big thanks to our tech, Chad! #GoHawks See Less8/26/2023Debbie LegerSteven was amazing. He was on time, cleaned up, super knowledgeable and even funny. Thank you Steven for stopping the... See MoreSteven was amazing. He was on time, cleaned up, super knowledgeable and even funny. Thank you Steven for stopping the flood in my garage and replacing my hot water heater. See Less8/26/2023
- Audrey HeintzGreat group! Very accommodating time wise and polite and professional. Full water heater replacement done in less than 2 hours... See MoreGreat group! Very accommodating time wise and polite and professional. Full water heater replacement done in less than 2 hours and everything left in great shape! Thank you! See Less8/26/2023Diane SmithRheem water heater (installed originally on 9/2/20 and serviced on 3/2/22) stopped working on 7/13/23. Tim Fernly responded and provided... See MoreRheem water heater (installed originally on 9/2/20 and serviced on 3/2/22) stopped working on 7/13/23. Tim Fernly responded and provided excellent service in a very pleasant manner. He tried to make a repair, but it still didn't work, so he replaced the unit quickly and efficiently. See Less7/26/2023
- Tamara KnappI had an absolutely great experience with this company. Tim gave such incredible customer service. Communicated clearly, timely, and the... See MoreI had an absolutely great experience with this company. Tim gave such incredible customer service. Communicated clearly, timely, and the follow up was just amazing. I would highly recommend this company! See Less7/26/2023
- dhows WAI'm so impressed with how professional the service team of FWH is from the estimation to installation I experienced. They... See MoreI'm so impressed with how professional the service team of FWH is from the estimation to installation I experienced. They helped me to replace old gas water heaters recently. Backend team member Anthony helps me with solution to void further headache because of my personal mistake during permit process. Technician Thiago is amazing person: punctual and skillful. Thiago and other team members give me confidence to say that I do not need to worry about any up sales by exaggeration requirement as long as I ask service from FWH. Thiago also educates me how to DIY for maintenance in case. I definitely will ask help from them again for any service related with water heater because their team is the best I ever experienced in terms of price and service so far. See Less7/26/2023Christina HughesSome issues came up over the course of my water heater install (old pipes, clogged faucets, etc.) and he just... See MoreSome issues came up over the course of my water heater install (old pipes, clogged faucets, etc.) and he just told me the problems and fixed them. Very straightforward and professional. See Less7/26/2023
- 3arthTravelerWhen we had reported a leakage with our 8 year old Water Heater (which was still under warranty), Fast Water... See MoreWhen we had reported a leakage with our 8 year old Water Heater (which was still under warranty), Fast Water Heater Company provided a replacement Water Heater and dispatched a technician out to our place that same day. Roman from Fast Water Heater Company arrived with our replacement water heater and explained step by step what he was going to do. He also explained that our old water heater had an internal crack which can be caused by water expansion. With this in mind, he also installed an expansion tank which alleviates the water pressure on the water heater. Overall, the removal of the old water heater, installation of new water heater, to leaving with our old water heater - took about 2hrs Overall Roman from Fast Water Heater Company was very professional, friendly, and did an excellent job. See Less7/26/2023
- Marta PelayoBrendan did a great job installing my new water heater. He explained the estimate fully and answered all my follow... See MoreBrendan did a great job installing my new water heater. He explained the estimate fully and answered all my follow up questions. Very satisfied! See Less7/26/2023Deb KInstaller was early, called 20 min. In advance. He was professional, kind and efficient. In addition to installing new water... See MoreInstaller was early, called 20 min. In advance. He was professional, kind and efficient. In addition to installing new water heater he replaced two hoses... the gas hose had a small leak. Very detailed. See Less7/26/2023
- Gaye CollverThey came out and looked at the situation and told me what needs to be done before I can have... See MoreThey came out and looked at the situation and told me what needs to be done before I can have them replace the water heater. On a holiday weekend, I thought it would be impossible to get ahold of someone and get them out to the house, but when I called them, they were ready to do it right away and without charging higher holiday weekend prices. Their prices were about half of the price others wanted to charge. I haven't had them do the work yet, because they need me to get some electrical work done first, but I anticipate a good job, from working with them this far. See Less6/26/2023Trey HarndenThe Rep was extremely professional, quiet and efficient. He talked me through the process before he began, then he completed... See MoreThe Rep was extremely professional, quiet and efficient. He talked me through the process before he began, then he completed the work of swapping out the old water heater for a new one in ~45 minutes. Then he walked me through the new one and was off. Zero mess, extremely professional, and very nice. I think his name was Andy? See Less6/26/2023
- C J WolfBrandon is a very knowledgeable and skilled professional who did an excellent job in all phases including an estimate which... See MoreBrandon is a very knowledgeable and skilled professional who did an excellent job in all phases including an estimate which was accurate to the penny, removing old water heater, installing new water heater heat pump and going over use and care instructions. He has a great sense that of humor and was a pleasure to deal with. Highly recommend Brandon and the entire Fast team.. See Less6/26/2023n7tonIt's Friday morning and you have plans for the weekend only to discover that your water heater has a leak.... See MoreIt's Friday morning and you have plans for the weekend only to discover that your water heater has a leak. I called Fast Water at 11:00 am to schedule an install. Mr. Ruiz was at my door by 12:30 and quickly got to work. The work was top notch and completed in a very timely manner. See Less6/26/2023
- Norma JordanChad installed our new water heater today & did an excellent job! He was efficient, professional & cordial always explaining... See MoreChad installed our new water heater today & did an excellent job! He was efficient, professional & cordial always explaining precisely what he was doing & answered all my questions! See Less6/26/2023M MOur Fast Water Heater technician was professional, friendly, knowledgeable, and capable. We've met multiple employees now and each one was... See MoreOur Fast Water Heater technician was professional, friendly, knowledgeable, and capable. We've met multiple employees now and each one was like this. Thanks to Aaron for doing a great job with our water heater. See Less6/26/2023Lyle ScottCaleb did really nice work. He was punctual and polite, filled us in on everything we needed to know, got... See MoreCaleb did really nice work. He was punctual and polite, filled us in on everything we needed to know, got the work done neatly and promptly. Made sure we know how to identify future issues and how to request service if needed. Deserves a good recommendation. See Less6/26/2023
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- Cassidy RichardsMy water heater went out. I asked Home Depot if they had an installation company. They referred me to your... See MoreMy water heater went out. I asked Home Depot if they had an installation company. They referred me to your company. I'm very pleased with the services. The gentleman that did the work was a very professional, polite, respectful. I will use your company for future jobs. Adam should be commended for his work. He worked very efficiently and clean. Thank you for having an employee with the knowledge and professionalism Adam had. I hope others follow his example. THANK YOU, Cassidy See Less6/26/2023Steve FerreroOur residential water heater started leaking on a Sunday evening. I called FAST early Monday morning and a technician (Tim)... See MoreOur residential water heater started leaking on a Sunday evening. I called FAST early Monday morning and a technician (Tim) was onsite by 9:30 a.m. Tim provided a detailed description of the situation along with a recommended course of action (gas water heater replacement). The new tank was on the truck and complete job (with some custom code adherence modifications) was completed prior to Noon. Tim answered all questions, performed the necessary work in a timely manner and was friendly to engage with. Although I could have shopped around and likely found a lower price, I feel I was provided a competitive price with great service and responsiveness. See Less6/26/2023Jon HeathWorked with Fast through Home Depot after our hot water heater quit. They were very professional and Adam did a... See MoreWorked with Fast through Home Depot after our hot water heater quit. They were very professional and Adam did a great job getting the old one out and the new one installed. Very happy with the result, See Less6/26/2023
- Ims LlcService technician Caleb was equipped with new tank and all parts to install our new water heater without having to... See MoreService technician Caleb was equipped with new tank and all parts to install our new water heater without having to leave to fetch more parts which may have delayed install. We will always use this company when needed, Caleb was very informative of Everett codes and install process, Our new water heater looks good and we'll have years of service from it, Thank you Caleb See Less6/26/2023JefferyBrenden with Fast Water Heaters was very professional, easy to work with, and a very pleasant person. He replaced our... See MoreBrenden with Fast Water Heaters was very professional, easy to work with, and a very pleasant person. He replaced our 23 year old, gas water heater with the newest, most efficient, tankless water heater. We recommend Fast Water Heaters for your water heater replacement. See Less6/26/2023
- Shawn MyersI am very happy with Samuel’s knowledge and straightforward approach, I would definitely recommend this company with Samuel as the... See MoreI am very happy with Samuel’s knowledge and straightforward approach, I would definitely recommend this company with Samuel as the installer. It ran me about 2500. I put in a hot water heater, they upgraded me to a professional no charge, they put in a mixing valve and an expansion tank, I have a good piece of mind with Samuels installation job. See Less6/26/2023Terri RunkelJesus was very kind and professional. Hard working and knows his job. It was a pleasure to have him service... See MoreJesus was very kind and professional. Hard working and knows his job. It was a pleasure to have him service are hot water tank. 5***** all the way. Good luck to you! Thank you so much 😊 See Less6/26/2023
- Sam BMatt went above and beyond. He called to give me an eta, took time to explain things to me until... See MoreMatt went above and beyond. He called to give me an eta, took time to explain things to me until I could understand and in the long run helped save me a lot of money and heartache. Truly one of the best experiences I have had with a home technician. Thank you, Matt!!! See Less6/26/2023
- Gary BI was shocked at the price of hot water heater installation, but the quote from several installers was close to... See MoreI was shocked at the price of hot water heater installation, but the quote from several installers was close to the same. Fast Water Heater Company got someone out the day I called. I needed to do some prep work before the new hot water heater could be installed, and when I finished (late in the afternoon), I called them back and they were able to install the tank the morning of the next day. The installer was pleasant and cleaned up the area nicely after the work. I'm looking forward to running the dishwasher and taking my first shower in four days! See Less6/26/2023
- Jacklyn ChuaChad and his team were efficient and respectful when they came to install our new hot water tank. We also... See MoreChad and his team were efficient and respectful when they came to install our new hot water tank. We also asked around and they are very fairly priced for both the tank and the installation, and have better warranty terms than most. Would definitely recommend to family and friends! See Less5/26/2023Lorraine GordonChuck from Fast Water Heater Co. installed a Hybrid water heater to replace our old electric one. The job included... See MoreChuck from Fast Water Heater Co. installed a Hybrid water heater to replace our old electric one. The job included relocating the W.H. & accessory service lines. He did quality work & everyone I spoke with was friendly & knowledgeable. Highly recommend them! L.G. See Less5/26/2023
- Sharon RossJeff Ziminisky and his partner were here 1st thing this morning and diagnosed the water heater leak immediately. They were... See MoreJeff Ziminisky and his partner were here 1st thing this morning and diagnosed the water heater leak immediately. They were able to fix the leak that was occurring outside the tank by changing some fittings and a valve. I really appreciate their professionalism and kindness to do this repair with no cost to us. As seniors, my husband and I live on a limited budget and this was an unexpected problem but a great outcome! Thanks to all! See Less5/26/2023
- Rocket HansonTim and Roman are super friendly, professional, and knowledgeable. They went through the bill thoroughly and didn’t pressure me into... See MoreTim and Roman are super friendly, professional, and knowledgeable. They went through the bill thoroughly and didn’t pressure me into anything. They explained everything they did and why, so I have a better understanding of how my appliance works. They removed my old water heater and fully installed the new one in only two hours. I’m extremely pleased. See Less5/26/2023Yvonne BergholmMy water heater died today. Water everywhere. Home Depot helped me out on a Sunday morning connecting me to Fast... See MoreMy water heater died today. Water everywhere. Home Depot helped me out on a Sunday morning connecting me to Fast Water Heater Co. They were able to come to my home within an hour of making the appointment on a Sunday. Tim called me to let me they were a half hour out. Both technicians were very friendly and answered all of my questions. They explained everything I needed and why I needed it. They were sympathetic to my distress of a broken heater and the water damage. They had the work completed in about an hour. 13 stars for both of them. See Less5/26/2023Vicky McKayJesus was great! Knowledgeable and very easy to answer all my questions. Totally understood the scope and cost of the... See MoreJesus was great! Knowledgeable and very easy to answer all my questions. Totally understood the scope and cost of the service. No surprises. See Less5/26/2023
- William XieRichard came by for an inspection of our 15 year old water heater, was very knowledgeable about my questions and... See MoreRichard came by for an inspection of our 15 year old water heater, was very knowledgeable about my questions and provided good recommendations. Quoted 3.8k for replacement gas tank + fixing the plumbing and scheduled for next day installation. Update: Chris came around noon and replaced the water heater, answered my questions, and was great to work with. Fantastic company, will use their services in the future! See Less5/26/2023Dabney MitchellChad and the crew at Fast Water Heater provided fast & professional service. We had a tenant moving in and... See MoreChad and the crew at Fast Water Heater provided fast & professional service. We had a tenant moving in and it was urgent this was finished. I guess it’s all in the name… fast! Much appreciated! See Less5/26/2023
- R ValadezAdam came over diagnosed my system, which was very old and functional, and updated all my equipment to current code.... See MoreAdam came over diagnosed my system, which was very old and functional, and updated all my equipment to current code. He was fast and efficient and did a great job. I found it yo be a great value as well. See Less5/26/2023
- Lori EakmanThe installer from Fast was friendly, thorough, and helpful. The installation went smoothly even though my 40 year old water... See MoreThe installer from Fast was friendly, thorough, and helpful. The installation went smoothly even though my 40 year old water heater and its placement (in a small closet with shelves in the way) threw Chuck a lot of curveballs. Thanks so much for persevering! See Less5/26/2023
- Robert MustardBrendan arrived on time and did a thorough explanation of the work needed and cost. All work was done in... See MoreBrendan arrived on time and did a thorough explanation of the work needed and cost. All work was done in 3 hours with a thorough cleanup and final inspection. See Less5/26/2023Alisha RiffWow this company was super fast very kind and helpful during a time of our business being without hot water... See MoreWow this company was super fast very kind and helpful during a time of our business being without hot water which was very stressful. Words can’t express how happy and excited we were that Chris our installation guy got the job done in a shorter amount of time than he had estimated and he did it during business hours with no problems at all without disturbing our business. Super fast and efficient would totally use this company again in a heartbeat and will be recommending to others! Thank you for saving us! See Less5/26/2023
- Alex & Mystery LovelessAaron was professional, friendly, polite, very easy to talk to, and explained things simply and in enough detail to provide... See MoreAaron was professional, friendly, polite, very easy to talk to, and explained things simply and in enough detail to provide a full understanding of the work being done. See Less5/26/2023KBrandon was very professional and friendly. Explained everything he was doing. And the pricing was good for what needed to... See MoreBrandon was very professional and friendly. Explained everything he was doing. And the pricing was good for what needed to be done. I am very happy with the prompt service and would recommend them. See Less5/26/2023
- Marci MechlerOur technician Chris was thorough in explaining needed improvements to system before installation, billing adjustments to meet requirements, very efficient... See MoreOur technician Chris was thorough in explaining needed improvements to system before installation, billing adjustments to meet requirements, very efficient in old heater removal and new heater replacement. He showed homeowner features and settings and was very efficient in getting job done right and restoring hot water to our home. Very pleased with process and help from company when we transitioned from and old leased water heater from PSE to a purchased one. They also provided a military discount which pleased my father, the homeowner. Great company to work with from office to field! See Less5/26/2023david corderaScheduling was a problem but the installation was impeccable. Chuck did a perfect job, it was worth the wait. I... See MoreScheduling was a problem but the installation was impeccable. Chuck did a perfect job, it was worth the wait. I certainly would use them again. David See Less5/26/2023
- Elise McGinleyWe had a cordial experience scheduling a date for our water heater replacement with Charlotte. Birk provided us with a... See MoreWe had a cordial experience scheduling a date for our water heater replacement with Charlotte. Birk provided us with a lot of good starter information on rough estimate etc. I had a question concerning permit cost and was able to get that answered by phone. On our appointment date, Chad was able to come out early in the day and was friendly, answered our questions and made the breakdown of cost easy to understand. They cleaned up well and were careful and streamlined with their work despite it being fairly quick. Chad was thoughtful to have had two tanks brought just in case of a different scenario with regards to an answer I had previously given. His knowledge and experience were front and center. Thank you! See Less4/26/2023mia kimTim, the technician came at my place fast. Very friendly and polite. He is professional. I am very pleased his... See MoreTim, the technician came at my place fast. Very friendly and polite. He is professional. I am very pleased his work. Thank you so much for the wonderful service for me. I will call your company whenever I have plumbing problems. I am sure that your company is very happy to have you for them. Thank you again, Tim. See Less4/26/2023
- Joel Bruce1 immediate service 2 on time 3 Friendly and efficient 4 knowledgeable 5 very clear on explanation 6 true craftsmanship... See More1 immediate service 2 on time 3 Friendly and efficient 4 knowledgeable 5 very clear on explanation 6 true craftsmanship 7 follow up phone call upon completion 8 will highly recommend See Less4/26/2023
- Grant MittelstaedtJake and Brandon were very professional. Jake (sales) was very patient and gave me a detailed cost breakdown. He told... See MoreJake and Brandon were very professional. Jake (sales) was very patient and gave me a detailed cost breakdown. He told me the model and brand water heater and that’s what I received. No bait and switch. Jake even told me how to reset my 10 yr old water heater so I’d have hot water over the weekend until the replacement happened. I had a bad thermostat and the water was overheating and automatically shutting off. Brandon, the installer, had the old heater removed and the new one installed in about an hour and explained the basic operation. Very happy with Fast Water Heater Co. See Less4/26/2023
- iris tsuiBrendan was awesome! He did an amazing job going over the process and answered all our questions, and was very... See MoreBrendan was awesome! He did an amazing job going over the process and answered all our questions, and was very thorough in the installation process. Would definitely recommend and use Fast Water Heater Company again! See Less4/26/2023Joseph QuirosFast water heater had availability the same day we needed a new water heater. Caleb was polite, and efficient! He... See MoreFast water heater had availability the same day we needed a new water heater. Caleb was polite, and efficient! He was a one man show, dismantled and hauled away our old water heater from the third floor (with no elevator) brought the new water heater back up to install. He started at 1:10pm and was out the door by 2:55pm and this even included a quick synopsis of how to adjust, and what to do in case anything went wrong. Would highly recommend to anyone that needs a water heater on the fly. See Less4/26/2023
- InfoMy experience has been very positive. Everyone was very helpful and responsive. I feel the quality of the service provided... See MoreMy experience has been very positive. Everyone was very helpful and responsive. I feel the quality of the service provided was excellent and I want to especially commend Jesus Ruiz, the tech who did the installation. Jesus Ruiz was superb and highly professional. He’s very knowledgeable and skillful. Working with Jesus built my confidence and trust in this company and my decision to go forward with the purchase. This company is very fortunate to have Jesus Ruiz as an employee and on their team. Thank you! Cynthia Brix See Less4/26/2023Albert HwangWe had a water heater that started leaking, and the team at Fast Water worked hard to accommodate me with... See MoreWe had a water heater that started leaking, and the team at Fast Water worked hard to accommodate me with a same day appointment (within 3 hours!), and I had a new water heater up and running before end of day. The crew that came out was knowledge and professional. Highly recommended. See Less4/26/2023
- BrianBrendan is very knowledgeable and professional. He installed our water heater in a timely manner and cleaned up. I recommend... See MoreBrendan is very knowledgeable and professional. He installed our water heater in a timely manner and cleaned up. I recommend him for your future water heater installation. See Less4/26/2023mark ermiIt started with an easy call with Fast Water Heater Company to diagnose the problem. The person answering the phone... See MoreIt started with an easy call with Fast Water Heater Company to diagnose the problem. The person answering the phone was friendly, the estimate was accurate, I felt taken care of and the process for repair was spelled out so I knew everything that was going to happen, ahead of time. Less than two hours later, Tim and Roman were problem solving our unique water heater space, and helping me understand what the replacement entailed. The two men worked quickly, they replaced our broken hot water tank expertly and they were solid professionals who ensured I understood the components of the tank. They cleaned up after they were done and the hot water works again. Tim and Roman’s professionalism and quality work, the person on the phone who helped me initially, and the quality of the tank and various parts, means I will recommend Fast Water Heater Company to my friends. See Less4/26/2023
- Robert WellsOur hot water tank was leaking and so they replaced it with a new one. They came out on Sunday... See MoreOur hot water tank was leaking and so they replaced it with a new one. They came out on Sunday and charged the same as a week day. Taking out the old one and replacing it with a new one took 3 hours. They cleaned up everything afterwards. The installer went over everything. Caleb did a very good job. See Less4/26/2023Jeff WrayOur water heater started leaking really badly on Sunday. All the water heater installers for our area were booked pretty... See MoreOur water heater started leaking really badly on Sunday. All the water heater installers for our area were booked pretty far out. We just had our water heater installed about an hour ago. Fast Water Heater came out and was gone within an hour and a half or so! The installer was really friendly and kept me informed at all times. He actually drove down from Tacoma to help us out. I don't think I could recommend them enough! Thank you so much! See Less4/26/2023
- Kelly RobertsonThis company was excellent from start to finish. Shawn returned my voicemail right away and they were able to send... See MoreThis company was excellent from start to finish. Shawn returned my voicemail right away and they were able to send someone out within a week. Tim and Roman were communicative, friendly, and professional, and did a clean and efficient job on the installation. We were given a clear, itemized outline of the bid and potential add-ons upfront, and the pricing was fair with no pressure and no surprises at the end. I also appreciated their explanations on how everything works. We're new homeowners, and it was a huge relief to get the way-too-old water heater out of here! See Less4/26/2023
- predro cervaThe best service !! Thiago very Very friendly, the job well done, and cheap (almost 2000 dol cheaper than Mr.... See MoreThe best service !! Thiago very Very friendly, the job well done, and cheap (almost 2000 dol cheaper than Mr. router) I recommend them 100%!!!!!!!!!!! See Less4/26/2023Sensible Home MngmtAaron Kahuli is AMAZING!! I want him to install for all of our properties! He is kind, considerate, polite to... See MoreAaron Kahuli is AMAZING!! I want him to install for all of our properties! He is kind, considerate, polite to our tenants and always on time! He explains everything in detail! He deserves a raise! See Less4/26/2023
- SM CaplanFast Water Heater Company deserves a five-star review for their prompt response and efficiency in servicing the apartment water heater.... See MoreFast Water Heater Company deserves a five-star review for their prompt response and efficiency in servicing the apartment water heater. Their technician arrived on time and was equipped with all the necessary tools and replacement parts to fix my faulty water heater. The technician was knowledgeable, skilled, and worked efficiently The entire process was hassle-free and stress-free, thanks to the exceptional services provided by Fast Water Heater Company. their professionalism, and how they maintained clear communication throughout the repair process, keeping me informed every step of the way. Overall, I can confidently recommend Fast Water Heater Company to anyone looking for reliable and efficient water heater repair services. They are the best in the business! See Less4/26/2023Rocco MaccarroneTim was prompt, courteous, careful, and knowledgeable. I’ve had many service calls over the years … he was by far... See MoreTim was prompt, courteous, careful, and knowledgeable. I’ve had many service calls over the years … he was by far the best. Tough these days to find good customer service, but I was very pleased with Tim and Fast Water Heaters. See Less4/26/2023Patrick SorensenThey arrived on time, explained my options, what they would do, and completed the work quickly. The whole transaction was... See MoreThey arrived on time, explained my options, what they would do, and completed the work quickly. The whole transaction was done very professionally. See Less4/26/2023
- Estella WilliamsonThe team was courteous and polite. The technician was skilled and knowledgeable and completed work quickly and efficiently. Excellent quality... See MoreThe team was courteous and polite. The technician was skilled and knowledgeable and completed work quickly and efficiently. Excellent quality work! I recommend them highly. See Less4/26/2023Joshua PalmerResponded the day I called - fit me in upon a cancellation and came on time. Incredibly efficient and got... See MoreResponded the day I called - fit me in upon a cancellation and came on time. Incredibly efficient and got my water heater working again, having all the needed parts on hand without having to order or wait. Super impressed with the service and technicians. Highly recommend! See Less4/26/2023
- Katie Martina upgraded our water heater and I'm so glad we went with this company. They guarantee their work and parts.... See Morea upgraded our water heater and I'm so glad we went with this company. They guarantee their work and parts. Brendan was our tech and he was very professional, attentive and kept us in the loop through the entire install. Our house is in the 50's with lots of old plumbing, Brendan navigated through it beautifully and left us with a very professional job. See Less4/26/2023Krista ChristensonMy husband and I were very pleased with David at fast water heater he was very informative,prompt and did a... See MoreMy husband and I were very pleased with David at fast water heater he was very informative,prompt and did a great job on are new water heater installation! See Less4/26/2023
- nikolay sorensenJesus was on time, very professional, easy to understand (didnt use terms that only an installer would know) and very... See MoreJesus was on time, very professional, easy to understand (didnt use terms that only an installer would know) and very communicative about what needed to be done. He did not make me feel as if I had no options. He went above by fixing our shut off and making sure things were functioning properly. My husband was not happy with the pricing and Jesus did not let that change his professionalism. This is a shout out to Jesus! He is a true find! I would use your services again because of your stellar employee! See Less3/26/2023Arthur Rains-McNallyMy water heater went out. Fast Water Heater had me covered. Easy phone service, understandable quotes over the phone, variety... See MoreMy water heater went out. Fast Water Heater had me covered. Easy phone service, understandable quotes over the phone, variety of options, scheduled next day. Service team showed up on time. Very nice, professional. Took the time to talk me through the whole project. Had to make some small modifications to get me up to code which did increase fees a bit (I was warned about that on the phone, and was happy to have things brought up to code). Clean work space afterwards. Super easy. Highly recommend. See Less3/26/2023
- Peter ChangEric Stevens from Fast was professional, prompt and did an amazing job replacing my direct vent water heater. Job was... See MoreEric Stevens from Fast was professional, prompt and did an amazing job replacing my direct vent water heater. Job was done in about 2.5 hours. The price was VERY competitive, about 60% of the ridiculous $5700 and $5900 dollar quotes I received from Gene Johnson Plumbing and ARS Rescue Rooter. I would definitely use this company again. Peter Chang See Less3/26/2023
- Matt SchuetteCaleb did a great job replacing our water heater. Was done same day we scheduled at the end of the... See MoreCaleb did a great job replacing our water heater. Was done same day we scheduled at the end of the day after a job that ran long and he was still done on the early side. Work looks great, no sales pressure at all and kept me informed about what was happening. See Less3/26/2023
- Chasidy PowellSantosWe use Fast Water Heater all the time at my job. They're great! Brendon one of their techs does a... See MoreWe use Fast Water Heater all the time at my job. They're great! Brendon one of their techs does a great job. He's knowledgeable, fast and puts out good quality work. Great company all the way around! See Less3/26/2023
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- WaMatt 253Brendon was so professional, answered all my questions, did the repairs and informed me on what would be need to... See MoreBrendon was so professional, answered all my questions, did the repairs and informed me on what would be need to be done to resolve the issues. I'll call them again to help me. See Less3/26/2023james teeBrandon and the guys at Fast Water Heater were awesome and super responsive. Our combination water heater and radiant heat... See MoreBrandon and the guys at Fast Water Heater were awesome and super responsive. Our combination water heater and radiant heat boiler sprung a leak and partially flooded our basement. Brandon was at our house the next day, gave us the best bid, and came back the next day to install the new tank. From initial call to complete install in under 48 hours. These guys rock. See Less3/26/2023
- Kencana SriwijayaThiago clarified what needed to be done and was super patient with my questions. The installation was nicely done and... See MoreThiago clarified what needed to be done and was super patient with my questions. The installation was nicely done and Thiago also took the time to explain how to operate the hot water heater. Thank you. See Less3/26/2023Novilee SchwopeAdam was amazing! He told us it would take two hours and he was done within 45 minutes! Had nice... See MoreAdam was amazing! He told us it would take two hours and he was done within 45 minutes! Had nice hot water within an hour of him leaving, cannot thank Adam enough for his kindness and expertise in his field. See Less3/26/2023
- Manuel PampoChris L. was the install technician who called prior to his arrival so i had the whole area cleared for... See MoreChris L. was the install technician who called prior to his arrival so i had the whole area cleared for access. The whole removal of my old heater and installation of the new one went smoothly. He explained the whole process and what parts will be needed and not. He also explained the process of making sure my install is up to current required codes. I asked a lot of questions during the whole process and I learned a few things from asking. Since the old heater was shorter he had to do a little modification and removal of old parts. I'm very happy with my purchase and install. The heater is a gas model from Home Depot. I was going to go with Bob's Heating or MM Comfort, but neither of them showed information on what choices of heater they provided on their website. I like to see what I am getting that's why I went to Home Depot to see what I want and not what the plumbers tell me I should get. I went with Rheem cause I had Rheem as the old heater tank and at 19 years, I still was not getting any issues, but I replaced it before issues arise. See Less3/26/2023Cindy WheelerI was really happy with the quick response that I received. I had a new water heater within 24 hrs... See MoreI was really happy with the quick response that I received. I had a new water heater within 24 hrs of me calling. Brendan did an outstanding job!! I believe that Brendan is an asset to your company. See Less3/26/2023
- brandy sullivanHaving Fast Water Heater Company install a new water heater tank in our home was a positive worry-free experience. Their... See MoreHaving Fast Water Heater Company install a new water heater tank in our home was a positive worry-free experience. Their technician, Brendan Doheny, was on time, professional, knowledgeable, hardworking, and clean in his work. After consulting with us on the installation of the tank, he went to work with no outside distractions like being on the phone like so many people do. Their technician was a breath of fresh air and a great representative of the company. We highly recommend Fast Water Heater Company. See Less3/26/2023Jennifer RashI had an emergency water heater replacement need and Fast was there with a quote. But even more, they explained... See MoreI had an emergency water heater replacement need and Fast was there with a quote. But even more, they explained everything, every detail and the tech Jacob was responsive beyond compare. It was such a great experience. See Less3/26/2023
- Jacklynne SienickiFailed expansion pump on my water heater. They had availability for next day install. Installed a new hot water heater... See MoreFailed expansion pump on my water heater. They had availability for next day install. Installed a new hot water heater and expansion tank. Knowledgeable, reasonable prices, and fast. Answered all of my questions. See Less2/26/2023
- Dusty RhodesBrendan arrived on time after calling a half hour earlier to alert me that he was on his way. He... See MoreBrendan arrived on time after calling a half hour earlier to alert me that he was on his way. He was very personable and friendly, quickly diagnosed and reported the problem with our water heater to the manufacturer and arranged to have the replacement parts shipped directly to me with instructions to contact him when they arrived so that he could personally return to complete the repairs. He was very professional in both his appearance and conduct and I look forward to seeing him again. See Less2/26/2023Heather WrightFast Water Heater was very professional, quick and efficient. I was so pleased with the knowledge of the technician, Adam,... See MoreFast Water Heater was very professional, quick and efficient. I was so pleased with the knowledge of the technician, Adam, and he was finished with the installation quickly and even cleaned up everything afterward. Thank you!! See Less2/26/2023
- Jim HarrisI live in a condo complex but the HOA Insurance stops where the paint on the inside of my walls... See MoreI live in a condo complex but the HOA Insurance stops where the paint on the inside of my walls ends. When a water leak in December 2023 happened in the ceiling of my downstairs neighbor occurred, I called several remediation experts to assess the problem. Number 1 on my list of calls was to Fast Water Heater Company. They had installed my water heater that is also the source of heat in my unit. My heater was less than 5 years old and they knew the equipment. Eric, their technician came out the same day I called, turned off the water and moved the water heater out of my laundry room so the source of the leak could be explored. When the time came to reinstall the water heater, Eric came back within three days to move the water heater back and to hook it up again. I HIGHLY RECOMMEND Fast Water Heater for any issues with such equipment. The price was reasonable and Eric was outstanding. Edward in their office also gave unstintingly of his time and advice. See Less2/26/2023Ken CurtisAnother company had just left this morning, provided an estimate and no idea when they could be out with a... See MoreAnother company had just left this morning, provided an estimate and no idea when they could be out with a new water heater. This was after waiting for 4 days to have the technician come and tell us what we already knew; that we needed a new water heater. I called Fast at 11 am and we had a new Rheem installed at 2:30 pm. Everything was perfect. See Less2/26/2023MyK HellI found Fast Water Heater Company through Home Depot and I couldn't have asked for a better experience. I tried... See MoreI found Fast Water Heater Company through Home Depot and I couldn't have asked for a better experience. I tried the large service companies (Greenwood, Bel-Red, etc.) but fared better with this company that primarily does water heaters. After giving them my old unit's model number and answering a few questions, I was offered 2 packages to choose from, then was scheduled for the next day. The thing I liked best about the contract they emailed me was that there was no obligation until the technician arrived, inspected the old system, and gave a final estimate. For example, if additional work is needed to bring the system up to code, they would charge extra, but the customer has no obligation to move forward with the work. The email also stated very clearly what was included with the installation and what would cost extra. Tim was awesome! He called 30 minutes before arrival and arrived on time. He was friendly and fun, and did not pressure me to buy a bunch of add-ons. His instructions for me were clear and he finished in approximately an hour and a half. He said the installation went beautifully, and now our household has piping hot water instead of lukewarm water. We literally stood under the shower for 30 minutes yesterday. Thank you, Fast Water Heater Company for a stress-free experience at a more-than-reasonable price. See Less2/26/2023
- Todd PiersonAdam arrived on time, provided professional, accurate information prior to installation. He did an excellent job of installing the water... See MoreAdam arrived on time, provided professional, accurate information prior to installation. He did an excellent job of installing the water heater. He was polite and professional. Also he was fast and cleaned up afterwards. I recommend Adam and Fast Water Heater highly! Thanks Adam! See Less2/26/2023Snow FlakeJuan my technician was very fast and efficient as well as polite and personable. I had an emergency hot water... See MoreJuan my technician was very fast and efficient as well as polite and personable. I had an emergency hot water heater leak that spilled out into my garage, and as a single mother with a young child, I can’t be without hot water for any large amount of time. I called them in the ant 8am and I had a new hot water heater in my garage by 5 PM that night! I would definitely recommend their fast and efficient service. See Less2/26/2023
- Joanna ChaconI am please with the service and the excellent work from Jacob in the instalación on the new water heater.... See MoreI am please with the service and the excellent work from Jacob in the instalación on the new water heater. Thanks so much to Fast Water Heater company. See Less2/26/2023Karen ClausenSuspecting that our 16 year old gas water heater was under-performing, we reached out an inspection. We called on a... See MoreSuspecting that our 16 year old gas water heater was under-performing, we reached out an inspection. We called on a Friday and they arranged an service call for the following Monday. Their service tech, Brandon, checked it out and was able to show us several places where the tank was starting to fail. While we could probably have gotten some more miles out of her, rather than wait for the inevitable, we elected for replacement. Their scheduler called us the same day and was able to schedule installation for the next day. Can't say enough good about the speed and professionalism of Brandon and Fast Water Heater. I would highly recommend this company! See Less2/26/2023
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- Paul BrueneMy old water heater gave out and started leaking, they were at my house with a new one installed for... See MoreMy old water heater gave out and started leaking, they were at my house with a new one installed for a reasonable price less than 24 hours after I called. Couldn’t have been easier. See Less2/26/2023Jeremiah SwartzOur water heater failed and the first company I called to replace it was over $3000 and the guy that... See MoreOur water heater failed and the first company I called to replace it was over $3000 and the guy that came out said it "could cost" even more. Paid over 100 bucks just for him to come out and tell me that it was going to be way more than I can afford. Then I called fast water heater company and the person on the phone was able to give me very concrete answers, listened to all of the nuances where our water heater is located in our manufactured home and was assured that when the technician came out he would come with the tank on the truck but if I decided not to use them it would cost me nothing and we live way out on Camano Island. When David got here this morning he was not only polite, he was efficient, organized, cleaned up as he went, and went above and beyond not only just to replace the water heater but to make sure it got done without having to tear out a wall. He was amazing! Even with two toddlers and our dog in the house, he exuded confidence. I would highly recommend this company, and if anybody from the company reads this, David deserves to be employee of the year. See Less2/26/2023
- Angela LightWater heater installation process was efficient, professional, and informative. Eric did an awesome install and made sure to inform me... See MoreWater heater installation process was efficient, professional, and informative. Eric did an awesome install and made sure to inform me of all the necessary details. See Less2/26/2023Peter KoganAdam who installed my water heater, was professional, very polite and courteous. He installed the water heater very quickly and... See MoreAdam who installed my water heater, was professional, very polite and courteous. He installed the water heater very quickly and cleaned up after himself. He made sure to go over everything with me prior to him starting the work. And he made sure that I was comfortable with everything. I definitely recommend having a fast water heater perform any water heater installation. See Less2/26/2023
- Dave HodgsonAdam Amra did an awesome job removing my old water heater and professionally installing my new one. I really appreciated... See MoreAdam Amra did an awesome job removing my old water heater and professionally installing my new one. I really appreciated Adam’s honesty throughout the entire process. As soon as Adam arrived he made it very clear what the entire “remove and replace” process would cost. He included many install options and associated prices, so I could make the best decision for our needs. If you want a truly stress free plumbing repair or installation experience, ask specifically for Adam Ames, you won’t be sorry 🙂 See Less2/26/2023marco wolfDavid M. arrived at the house within 1hour of me calling the company, much faster than I expected. When he... See MoreDavid M. arrived at the house within 1hour of me calling the company, much faster than I expected. When he arrived he was kind, respectful, and professional. He took the time to explain to me everything I needed to know and answered all my questions in detail. I would recommend this company, and especially David M. to anyone needing water heater services. See Less2/26/2023
- Ray IshakVery helpful over the phone. Very quick and detailed. Cost was at par with what I have researched, and the... See MoreVery helpful over the phone. Very quick and detailed. Cost was at par with what I have researched, and the service was great. Eric the installer was great. He did a great job. Will definitely recommend. See Less2/26/2023Leslie CossittJesus was great- he called prior to arrival. Was knowledgeable and also fixed our earthquake strapping which had been installed... See MoreJesus was great- he called prior to arrival. Was knowledgeable and also fixed our earthquake strapping which had been installed incorrectly on the old water heater. We were very happy with the product and installation. See Less2/26/2023Alicia CurryI couldn't be more grateful for Chris at Fast Water Heaters. He had to come out 2 times to help... See MoreI couldn't be more grateful for Chris at Fast Water Heaters. He had to come out 2 times to help us with a water heater leak. He was quick, responsive and installed the new heater in no time. Chris was friendly and explained all of the work he was doing as well as told me about how the water heater worked. If I need any other plumbing issued fixed in the future I will be contacting Fast Water Heaters without a doubt. See Less2/26/2023
- Jazel CansecoAbsolutely excellent service. * Gave a discount when the water heater they were originally set to install ran out of... See MoreAbsolutely excellent service. * Gave a discount when the water heater they were originally set to install ran out of stock and had to install a different (more expensive) one instead. The discount ensured I paid only what we originally agreed to. * Vacuumed and cleaned my washer/dryer area (even though they didn't have to). * Cleaned my floors after they were done. * Asked if I wanted them to remove their shoes (they didn't need to, but I appreciate that they asked). * Professional and easy to talk to. See Less2/26/2023
- Daniel KellieOur nonfunctional water heater was replaced by a new one. The installer thoroughly briefed me on the updates to codes... See MoreOur nonfunctional water heater was replaced by a new one. The installer thoroughly briefed me on the updates to codes which required a revised venting system. All work was done efficiently and in a timely manner. See Less2/26/2023
- Kelly JProfessional and reasonably priced. Juan let me know exactly what needed to be done and answered all of my questions.... See MoreProfessional and reasonably priced. Juan let me know exactly what needed to be done and answered all of my questions. You can tell when someone takes pride in doing a good job. Couldn't be happier. See Less1/26/2023
- Cerek HillenNot much more to add other than: 5 stars! They were cheaper than other plumbers I contacted, came on time,... See MoreNot much more to add other than: 5 stars! They were cheaper than other plumbers I contacted, came on time, and installed my new water heater quickly! There have been no issues with their installation so far, so I can wholeheartedly recommend their services. See Less1/26/2023Sol RA new water heater was installed by Adam Amra of Fast Water Heater contracted by Home Depot. The job was... See MoreA new water heater was installed by Adam Amra of Fast Water Heater contracted by Home Depot. The job was professionally done. I have been using this for six days now and it has been functioning as design. Good job Adam 👍 See Less1/26/2023John SwansonAdam Amra did an amazing job. He was courteous, efficient and did a great job installing our new water heater... See MoreAdam Amra did an amazing job. He was courteous, efficient and did a great job installing our new water heater (on the third floor!). Our old wh was dated around 1984 and needed several updates to bring the new one up to code. He accomplished all of it under two hours. He’s a keeper. See Less1/26/2023
- Ricardo LopezThiago P. Was very friendly and professional. He installed our water heater in a prompt manner, and ensured the best... See MoreThiago P. Was very friendly and professional. He installed our water heater in a prompt manner, and ensured the best quality of installation. He was also very knowledgeable in his trade, and educated me of our new water heater. Highly recommend Fast Water Heater, and you’re lucky if you get Thiago P. to work with you. Thank you Thiago! See Less1/26/2023James ConnellyThey were responsive, scheduled me in a reasonable amount of time despite the holiday and their quote was by far... See MoreThey were responsive, scheduled me in a reasonable amount of time despite the holiday and their quote was by far the lowest I had gotten for a water heater replacement. Although there was a miscommunication about cancelling the service because i had already replaced the water heater ourselves, technician Adam called me when he was on his way. He could have ended it there but he came by anyway to accurately diagnose a problem I was having with my new water heater installed by someone else. He also talked me through the warranty process on the old one. Above and beyond from Adam! See Less1/26/2023
- Jenny HerreraBrendan was fantastic, he walked us through the entire process and put everything in terms that were easy to understand.... See MoreBrendan was fantastic, he walked us through the entire process and put everything in terms that were easy to understand. He installed a hot water heater and brought everything up to code. During the process one of the pipes broke and he fixed it. It was a very difficult job to do but Brendan did not stop until the job was complete. We are very satisfied with his work and would recommend!! See Less1/26/2023David MooreI received a competitive quote from Fast Water Heater Company via referral from Home Depot. The technician was very professional,... See MoreI received a competitive quote from Fast Water Heater Company via referral from Home Depot. The technician was very professional, explained install options, and performed the work both efficiently and leaving all the house as clean as when he arrived. So far the new water heater is working great! See Less1/26/2023
- Sagar VasaniCaleb came on time. Explained every details of the cost estimates, why were they required, what was missing from bring... See MoreCaleb came on time. Explained every details of the cost estimates, why were they required, what was missing from bring everything to code, etc. After installation helped with explaining what are follow ups when something goes wrong, how to verify if everything is good, etc. Would surely refer my friends to them when they need any help See Less1/26/2023
- Sean RileyThe decades-old water heater in my apartment smoked and tripped, and these guys had it removed and replaced within 24-hours... See MoreThe decades-old water heater in my apartment smoked and tripped, and these guys had it removed and replaced within 24-hours of my building notifying them, *on a weekend*. Fast, friendly, and good coms. Thanks Chad! See Less1/26/2023Peg DeisterGreat communication and service! The area where work was done looks better than before and all of the work was... See MoreGreat communication and service! The area where work was done looks better than before and all of the work was done timely. We’re really appreciative. See Less1/26/2023
- Andriy AndriychenkoI had the pleasure of having Chris from Fast replace my water heater and he did an outstanding job. Not... See MoreI had the pleasure of having Chris from Fast replace my water heater and he did an outstanding job. Not only did he efficiently replace the heater, but he also took the time to address and fix some old pipe issues that I had. Chris was professional, friendly, and clearly knew what he was doing. I highly recommend him for any plumbing needs and will definitely be calling him again in the future. See Less1/26/2023Linda MarraI have been thoroughly pleased with the service we received. Their customer service awareness and problem solving skills far exceeded... See MoreI have been thoroughly pleased with the service we received. Their customer service awareness and problem solving skills far exceeded any other contractor I've hired. That says a lot given the fact that we recently completed a 15-week remodel with multiple subs and service providers coming and going with very little care for customer service. Chad and his partner were smart, professional, and quickly solved our complex problem. I certainly recommend them. See Less1/26/2023
- JP VincentThe best experience I’ve ever had. On time, professional and best in class service. Couldn’t be happier and would totally... See MoreThe best experience I’ve ever had. On time, professional and best in class service. Couldn’t be happier and would totally recommended. My tech was awesome! See Less1/26/2023Keshane GanI'm just a tenant so I can't speak to the price, but I'm very happy with the service. The office... See MoreI'm just a tenant so I can't speak to the price, but I'm very happy with the service. The office called yesterday to get details, called again this morning to schedule an appointment, and the replacement of our water heater was finished by 4 PM. Thiago installed the heater for us and was very professional, friendly, and considerate. Took a hot shower this evening, so I can confirm the heater works. +1 to providing accurate estimates on arrival +1 to asking about wearing shoes in the house (I said it was fine since it's the basement, but I appreciate the courtesy) +1 to answering my questions See Less1/26/2023
- Ciara FlauI had a great experience! I called this morning to inquire about pricing and then did some research/additional troubleshooting on... See MoreI had a great experience! I called this morning to inquire about pricing and then did some research/additional troubleshooting on my older water heater (unfortunate pipe leak that got into the unit). After deciding that this was the best route to go, I called back and was able to get my old water heater hauled away and the new one installed same day! I now have hot water! The gentlemen who did the installation was very professional and kind. I would highly recommend! Pricing was great and service was even better. See Less1/26/2023Corey LuuGreat company. Would definitely recommend. David was great. Fast, efficient. I’m annoying and ask a lot of questions and he... See MoreGreat company. Would definitely recommend. David was great. Fast, efficient. I’m annoying and ask a lot of questions and he didn’t mind at all. Plus price was 600$ cheaper than any of the other quotes I got(including the fact that we didn’t know if it needed an expansion tank or not). These guys know what they’re talking about. See Less1/26/2023
- JD BrownTechnician was friendly, explained the work required clearly, performed the work as described, and left a clean work area. Very... See MoreTechnician was friendly, explained the work required clearly, performed the work as described, and left a clean work area. Very professional service. Thanks See Less12/26/2022Dygital FluidDave was amazingly fast. Even though we had a hiccup with our credit card, he was patient while we sorted... See MoreDave was amazingly fast. Even though we had a hiccup with our credit card, he was patient while we sorted things out on the phone. Instillation was painless and clean. Everything was explained very well and I feel like we were very well taken care of. See Less12/26/2022Linda ManskerMy electric water heater was leaking pretty bad & apparently had been for quite sometime. Fast Water Heater Company was... See MoreMy electric water heater was leaking pretty bad & apparently had been for quite sometime. Fast Water Heater Company was able to get here the very next day. My tech Eric Stevens called to let me know when he would be here. He arrived at 7pm was professional and so friendly. He explained everything clearly and concisely. Thank you, Eric. Your kindness was definitely above & beyond. See Less12/26/2022
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- Janet KastlBrandon installed a new gas water heater in our large 1911 home. Brandon was timely courteous and very helpful. It... See MoreBrandon installed a new gas water heater in our large 1911 home. Brandon was timely courteous and very helpful. It was a big job as we have multiple bathrooms. See Less12/26/2022Ji LuThe technician Brendan was quite professional and communicative. He definitely showed a good example of how a professional plumber look... See MoreThe technician Brendan was quite professional and communicative. He definitely showed a good example of how a professional plumber look like. The job was done in a short period of time, and comply to all regulations. I am happy with his work. See Less12/26/2022Will GonzalezThe installer Eric S is excellent. He did an amazing job in installing my water heater. He was very respectful,... See MoreThe installer Eric S is excellent. He did an amazing job in installing my water heater. He was very respectful, knowledgeable and professional. He went above and beyond, responded to an urgent needed service at night and did a very thorough, efficient and perfectly done installation. I am very impressed and happy with the service. I would highly recommend this company Fast Water and ask for Eric. See Less12/26/2022
- Larry GrundhauserWe had an issue getting our hot water heater operating properly. FAST provided it’s earliest available appointment after the weekend,... See MoreWe had an issue getting our hot water heater operating properly. FAST provided it’s earliest available appointment after the weekend, and dispatched Brendan. He immediately identified several problems with our hot water system, but thoroughly investigated all possible contributing factors before making a repair recommendation. After consulting with his firm, Brendan made all necessary repairs and replacements quickly and professionally. Brendan was very thorough with his explanations, ensuring we knew what was being done and why. I highly recommend Brendan and FAST Water Heaters. See Less12/26/2022Elizabeth HonnFairly new water heater was leaking and they installed a new one without hesitation. Tim did the installation and he... See MoreFairly new water heater was leaking and they installed a new one without hesitation. Tim did the installation and he was fantastic. Knowledgeable, professional, friendly, and kind. See Less12/26/2022
- C FHad a really positive experience with this company. My water heater had to be replaced and the technicians they sent... See MoreHad a really positive experience with this company. My water heater had to be replaced and the technicians they sent were incredibly friendly and professional. They made quick work of the installation, cleaned and swept up afterwards, and took the time to explain how the system worked and what to expect. Definitely recommend! See Less12/26/2022
- Elaine ThompsonHuge thank you for bringing my house up to code with a properly running water heater and furnace. Really appreciate... See MoreHuge thank you for bringing my house up to code with a properly running water heater and furnace. Really appreciate your honesty and fast service!!!! See Less12/26/2022tony catiniVery responsive. Called company and had a new water heater the next day. Tim was 30 minutes earlier than the... See MoreVery responsive. Called company and had a new water heater the next day. Tim was 30 minutes earlier than the quote time and was done within two hours. Very knowledgeable and efficient and a pleasure to talk too. Would definitely hire again. See Less12/26/2022
- Sam MasmikEric arrived promptly, even through inclement weather. He was communicative and professional and even serviced more than I had initially... See MoreEric arrived promptly, even through inclement weather. He was communicative and professional and even serviced more than I had initially requested. Great service! See Less12/26/2022Amr SalihEric and his associates were awesome. The were right on time and were able to replace my water heater at... See MoreEric and his associates were awesome. The were right on time and were able to replace my water heater at half the cost that I had obtained from their competitors. I highly recommend using Fast Water Heater Company if you need to replace yours. See Less12/26/2022Adrienne PeckOur water heater went out Wednesday night after 9pm and Fast Water Heater Company was out to fix our issue... See MoreOur water heater went out Wednesday night after 9pm and Fast Water Heater Company was out to fix our issue by the next morning. Our service person, Tim was kind, professional, and affable. He got right to work, shared the issue, the plan and wrapped up by educating me on the care and maintenance of the new water heater and what to do if there were any concerns. Would highly recommend this service. See Less12/26/2022
- Anne CIn August of this year, Fast Water Heater Company installed a heat pump water heater at my home to replace... See MoreIn August of this year, Fast Water Heater Company installed a heat pump water heater at my home to replace an old gas water heater system. Shout out to Caleb Potts, the technician who did the install. He arrived on time, explained everything thoroughly, answered my questions, kept me updated on how things were going. When I had a question about the condensate line, he called his technical resource person at the office so we could discuss it. Caleb put in vibration/sound dampeners where the HPWH is strapped to the wall (shared wall with living room). The clean up was good in all areas. When the job was completed, Caleb explained all aspects of the install and basic functioning of the HPWH. Definitely recommend. See Less12/26/2022
- Nicole HardyChad and Aaron were friendly, professional, and answered all of my questions in detail. They installed my new water heater... See MoreChad and Aaron were friendly, professional, and answered all of my questions in detail. They installed my new water heater very quickly, even though they had to move my washer and dryer. Extra stars for sweeping the dirty closet between removal and install; I was on a work call and couldn’t get to it. Thanks, guys! See Less11/26/2022Bin HwangThey did great job to install my new water heater. The original one had leaking problem. They came and changed... See MoreThey did great job to install my new water heater. The original one had leaking problem. They came and changed it very efficiently. They even helped me to replace an old pipe that looks danger. I believe the installer name is Caul or Keller, he came with his trainee Sam. Very professional! See Less11/26/2022
- Ms. KitaThis is my second experience with Fast Water Heater: they replaced the tank in my previous home. To ensure I’m... See MoreThis is my second experience with Fast Water Heater: they replaced the tank in my previous home. To ensure I’m a savvy consumer, I phoned a competitor in order to get a quote. The initial hold time was short, but was put on hold for several minutes waiting for someone to provide the quote. Was finally told I’d get a call back in 10 minutes. After 20 minutes I called Fast Water Heater.l because it was Saturday and I figured the longer the wait the more likely it would be Monday before I could get a new tank installed. The other company called an hour and a half later. When I called, the hold time was about 20 minutes, which made me nervous. Once I was speaking with a live person I got an appointment for the next day, the quotes were inline with the research I’d done pre-pandemic, and the fellow on the phone was very friendly and helpful. Chuck called the next morning - they’d had a cancellation and he was able to come out earlier than expected. He look a look, told me what needed to be done and provided the cost. He and his trainee were in and out of here in less than two hours. Chuck answered my questions and provided as great a service as I could ask for. See Less11/26/2022Jessica AubinAdam was professional efficient and came to the job site prepared we had purchased the wrong size water heater for... See MoreAdam was professional efficient and came to the job site prepared we had purchased the wrong size water heater for our installation and we didn’t realize it until he got there and recognize the problem very quickly. And he had with him an appropriate size water heater that he could install that day so we didn’t have to arrange for a second trip back. We were very grateful for that and our water heater is working very well now and he was able to haul the old dinosaur away. Thanks Adam you did a stellar job. See Less11/26/2022Debi HumannI woke up early on a Sunday morning to find water all over my garage floor. The water was coming... See MoreI woke up early on a Sunday morning to find water all over my garage floor. The water was coming from my newly leaking hot water tank. Not the best way to start the day. Dealing with Fast Water Heater Co ( David) certainly improved my mood. The company was knowledgeable, concise, provided me valid information from which I could make a good decision, and I had a new hot water tank in what I would consider an incredibly reasonable amount of time. A very professional interaction. See Less11/26/2022
- Tim SimondsThe entire experience from scheduling and installation was smooth and efficient ! Adam the installer was polite, informative and thorough.... See MoreThe entire experience from scheduling and installation was smooth and efficient ! Adam the installer was polite, informative and thorough. The entire installation was completed in less than 2 hours. See Less11/26/2022
- Skyler NeffAdam was super professional, with in a couple hours of me shopping around I had everything up and going. It... See MoreAdam was super professional, with in a couple hours of me shopping around I had everything up and going. It was awesome would highly recommend him, it’s never cheap getting this kind of service but they beat any prices I found See Less11/26/2022
- Ron O'HalloranGreat professional. Courteous, professional. Did only what was needed and did it well. Talked about some alternatives without being pushy.... See MoreGreat professional. Courteous, professional. Did only what was needed and did it well. Talked about some alternatives without being pushy. Would differently have him work on other needed services. See Less11/26/2022Sus Wiley-BridgesThanks! Eric was great, figured out some problems with previous water heater's installation and earthquake strapping and replaced tank within... See MoreThanks! Eric was great, figured out some problems with previous water heater's installation and earthquake strapping and replaced tank within a day of my discovering the leak. Thank you, thank you, thank you. See Less11/26/2022Du SunDid a water heater + toilet installation with Eric Steve from Fast Water Heater. Great job with great price, also... See MoreDid a water heater + toilet installation with Eric Steve from Fast Water Heater. Great job with great price, also great service which kindly answered all my questions before the appoitment. Recommend to everyone who is still looking for a water heater installation. See Less11/26/2022
- Chewb StrainWe discovered our leaking water heater Sunday night, so we shut off our water to prevent more damage. Rough night... See MoreWe discovered our leaking water heater Sunday night, so we shut off our water to prevent more damage. Rough night discovering our dependency on running water. Following morning with much anxiety, Fast Water Heater was found doing a google search. VERY SATISFIED! Charlotte’s knowledge and patience helped with first impressions. Caleb’s work reflects the quality and care to get us fixed up. Highly recommend!! See Less11/26/2022Frank Wang (Frank)My water heater was leaking water. Ordered a water heater and booked the installation with Fast Water Heater. Eric came... See MoreMy water heater was leaking water. Ordered a water heater and booked the installation with Fast Water Heater. Eric came on time. Gave me the accurate estimate and did the work professionally. Completely satisfied! See Less11/26/2022
- Sam CooperI had a 28 year old water heater with some questionable plumbing in my condo. They came out and replaced... See MoreI had a 28 year old water heater with some questionable plumbing in my condo. They came out and replaced the water heater and updated the plumbing to meet code. They had everything on the truck to do the job that day. I like that FAST offers a 10yr warranty, other companies I contacted only offered a 6yr. Caleb was able to answer all my questions and I now have reliable hot water! See Less11/26/2022
- Samuel BlattJuan was super professional and courteous. He indulged me with all the odd questions and concerns I had and did... See MoreJuan was super professional and courteous. He indulged me with all the odd questions and concerns I had and did a fantastic job with instillation. He was also very clean and careful with how he operated getting the new tank in and the old tank out. I’m very grateful. They will get the job done and they will do it fast See Less10/26/2022James JudgeAfter confirming the additional code requirements with the local building inspector, Chad from FWH did a great job of working... See MoreAfter confirming the additional code requirements with the local building inspector, Chad from FWH did a great job of working out the open options as well as just how the work would proceed. The work was completed in a timely and efficient manner - Good Job!! Jim J See Less10/26/2022
- Rob A.Overall, very happy with the new water heater installation. We were in a bind, and received same day service. Initial... See MoreOverall, very happy with the new water heater installation. We were in a bind, and received same day service. Initial estimate on the phone matched what the installer wrote up. We agreed on the quote before any work was done. Installation was done faster than he predicted. It is working great. See Less10/26/2022
- Milenko MatanovicTim offered a professional assessment of our problem with the water heater, recommended a model to fit with our needs,... See MoreTim offered a professional assessment of our problem with the water heater, recommended a model to fit with our needs, and installed the next day. Professional, on time, and good communication. See Less10/26/2022
- Deitrie HansonMy problem was I had about a cup of water come out of my water heater's temperature and pressure (T&P)... See MoreMy problem was I had about a cup of water come out of my water heater's temperature and pressure (T&P) relief valve discharge pipe and stop and I didn't know the cause of it on a Sunday. My water heater never did this before. I called the leasing company on Sunday afternoon and they put in a work order with their contractor Fast Water Heater Company. Burke called me from Fast Water Heater Company on Monday morning at 9:12 am and listened to my problem and scheduled for a service technician to come out on Tuesday to check my water heater. Fast Water Heater Company's Caleb called me 30 minutes before arriving on Tuesday. Caleb checked my house's water pressure first and then he tested my T&P relief valve (it worked correctly releasing water as it should into the discharge pipe) and then he tested the stem outlet on my expansion tank where water came out of the expansion tank instead of air. He also tested the water heater's water pressure at 60 psi. Caleb answered all of my questions and explained what he was doing. Caleb diagnosed a failed expansion tank on my 6 year old water heater. The expansion tank was incorrectly full of water. Caleb installed a new expansion tank that he had in his truck, calibrated it, and installed a new T&P relief valve during the same visit. Caleb also reset my water heater timer and told me other helpful information about my water heater for the future. All this was done quickly and professionally. See Less10/26/2022Tim DavisThe guys from Fast Water Heater Company were fantastic! They literally dug around in the dirt, in the rain, in... See MoreThe guys from Fast Water Heater Company were fantastic! They literally dug around in the dirt, in the rain, in the dark to find my water main shutoff. They were here for at least six hours, ensuring that everything worked as expected. They helped me understand the non-standard setup of my water heater (hot and cold were reversed by the previous owner) and fixed it. They helped me understand each step in the process fully, which helped me make the right decisions. There were definitely some hiccups along the way, due to nature of dealing with two unusual water heater setups, but I'm quite pleased with the result! See Less9/26/2022
- davidwAdam was early. He was prompt with his actions explaining each step with the utmost professionalism. He came on a... See MoreAdam was early. He was prompt with his actions explaining each step with the utmost professionalism. He came on a Sunday which was a real surprise that he would work the weekend. Our whole experience was positive and friendly. Thanks for the great job. I'll see you in about 15 years for another water heater. See Less9/26/2022
- Jwatson5182Juan did a good job installing my water heater. I purchased a new water and pressure tank and Juan from... See MoreJuan did a good job installing my water heater. I purchased a new water and pressure tank and Juan from Fast Water Heater Company managed to get a taller water heat into the same area as the smaller original. He went beyond of what the sales person told me and took the time to explain the total cost of the installation. Juan made the installation a pleasant experience. See Less9/26/2022
- Rebecca ZucatiAdam was very kind about understanding my situation (flooding in the garage) and went over and above explaining everything to... See MoreAdam was very kind about understanding my situation (flooding in the garage) and went over and above explaining everything to me. I had to pay some additional fees because of the age of my water heater (23 years!) to bring it up to code but he did not rush me in making a yes or no decision. He also arrived professionally wearing a mask. I would highly recommend this company! See Less9/26/2022Gerardo TorresDiagnosed the problem and got the unit back up and running. Shared his knowledge about what caused the issue and... See MoreDiagnosed the problem and got the unit back up and running. Shared his knowledge about what caused the issue and helped assure the system would function as intended. See Less9/26/2022Peter HorneFast Water Heaters replaced our tank recently. They did it quickly and efficiently without fuss or disturbance. I would certainly... See MoreFast Water Heaters replaced our tank recently. They did it quickly and efficiently without fuss or disturbance. I would certainly recommend them See Less9/26/2022
- J. ShipekChris did a complete, clean, professional job. He showed up on time, calling ahead to give a heads up. Fast... See MoreChris did a complete, clean, professional job. He showed up on time, calling ahead to give a heads up. Fast Water Heater's bid was also the lowest of three solicited. See Less9/26/2022Troy ReiswigExcellent service, professional and easy to do business with. Would recommend them to everybody needing waterheater repair. Caleb was professional... See MoreExcellent service, professional and easy to do business with. Would recommend them to everybody needing waterheater repair. Caleb was professional and easy to talk to. See Less9/26/2022Ty KellerService delivered in timely fashion with no hiccups. Caleb was polite and friendly. All communication was as expected and all... See MoreService delivered in timely fashion with no hiccups. Caleb was polite and friendly. All communication was as expected and all service was provided exactly as described. See Less9/26/2022
- Kristin MurrayAdam did an excellent job installing our water heater! He was communicative, very professional, friendly, and completed the task way... See MoreAdam did an excellent job installing our water heater! He was communicative, very professional, friendly, and completed the task way faster than we expected. The whole process was seamless and it was a very positive experience. Highly recommend Fast Water Heater. We’ll definitely use them again! See Less9/26/2022EDNAAdam fixed the gas water heater Roto Rooter had already charged me $550 to fix but didn't. He did it... See MoreAdam fixed the gas water heater Roto Rooter had already charged me $550 to fix but didn't. He did it in 20 minutes and found that they other guy had left a gas part loose. It only took 1 part being replaced not like the Roto guy told me that I would need to replace my 14 month old water heater for a cost of $3,200. He was fast, knowledgeable and honest. See Less9/26/2022Lilo MerrHad a water heater replaced. Tech that installed it (Adam) was very professional and answered all my questions. If I... See MoreHad a water heater replaced. Tech that installed it (Adam) was very professional and answered all my questions. If I need another service in the future I would ask for Adam again. Excellent, fast worker. Called around for estimates and they seemed to be the only company with fair prices. See Less9/26/2022
- Snoopy PeanutsThis is the second time I have used Fast Water Heater Company to install my water heater. After another 12... See MoreThis is the second time I have used Fast Water Heater Company to install my water heater. After another 12 years I will call them again. Very professional and courteous. Never a problem. Gordon C. See Less9/26/2022Angela NicholsVery friendly, but professional. Went over everything I needed to know in an easy to understand way, and performed installation... See MoreVery friendly, but professional. Went over everything I needed to know in an easy to understand way, and performed installation without any other issues. Excellent experience! See Less9/26/2022
- Garry FujitaAdam was our installer. He was professional, fast, provided information about what to expect about the installation and the product,... See MoreAdam was our installer. He was professional, fast, provided information about what to expect about the installation and the product, and cleaned up after himself. I highly recommend this company, and Adam in particular. I also spoke to Scott at this company and he too was very professional and extremely helpful, explaining the ins and outs about water heaters. I also spoke to another person who was equally helpful as Scott and Adam who helped with the bid when I finally decided to use their services. Regretfully, I do not recall her name. Like the other two, she was very professional and extremely helpful. I had a great experience with every person who I spoke to and dealt with at this company. See Less9/26/2022Yasuko IshijimaHe is efficient, so finished everything in two hours. We purchased FAST Gold Water Heater Package that included recirculating system... See MoreHe is efficient, so finished everything in two hours. We purchased FAST Gold Water Heater Package that included recirculating system and the auto shut off system and updated to the codes. We are very happy. See Less9/26/2022Cindy WoodyAdam was Excellent, Excellent, Excellent! Quick and very efficiently did his job well! We would definitely hire his skills again!... See MoreAdam was Excellent, Excellent, Excellent! Quick and very efficiently did his job well! We would definitely hire his skills again! Nice job Adam! See Less9/26/2022
- Laura StuhrEdited to add: When the TPU inspector came out to inspect our new water heater he noted that our plumber... See MoreEdited to add: When the TPU inspector came out to inspect our new water heater he noted that our plumber had been "very conscientious" about the installation. *** Adam was friendly, thorough, and attentive to details. He was responsive to questions and addressed specific needs for our installation (replacing a very outdated and broken water heater). Pricing seemed fair relative to other bids, and he was there early in the timing window the day following our initial service request. His work was impressively efficient- in and out in just over two hours to complete diagnostics/estimate, removal, modifications, and replacement. Much appreciated after two prior service visits and two weeks without hot water in October. Regarding COVID precautions, we also appreciated that he arrived in and wore a mask without request (not the case with prior bids). Hopefully we won't need a new water heater for another 20 years, but if we do I'd certainly call Adam again! See Less9/26/2022Marty EckremEric Stevens at Fast Water Heater Company was very professional and diligent at installing my water heater! He also took... See MoreEric Stevens at Fast Water Heater Company was very professional and diligent at installing my water heater! He also took out an unneeded water filter system and ensured that there were no leaks. It took longer than usual -4 hours- but he stayed until it was perfect. He left at 8 pm but he had another client waiting for him miles away. Eric is a very hard worker. See Less9/26/2022Amanda LeeI called on Thursday morning and got my new water heater Sunday. Amazing service, very responsive. Caleb was very knowledgeable... See MoreI called on Thursday morning and got my new water heater Sunday. Amazing service, very responsive. Caleb was very knowledgeable and friendly. I feel confident if I have any issues they will be fixed quickly. I would recommend this company to anyone having any plumbing issues. See Less9/26/2022
- Amber ChantryThey were great to work with from start to finish! We have an older home that took some finessing to... See MoreThey were great to work with from start to finish! We have an older home that took some finessing to figure out a good game plan for a new water heater as the new heaters are bigger than they used to be and therefore would not fit into our water heater closet. They came up with a game plan that helped us not have to do demo work to get a new water heater and still kept the pricing reasonable. From initial call (who was very patient and answered all the questions I had) to installation, this was a wonderful company to work with. Highly recommend! See Less9/26/2022Salty 25Good company and installer to work with. They explained everything that needed to be done, with pricing and available options.... See MoreGood company and installer to work with. They explained everything that needed to be done, with pricing and available options. Would use them again if/ when needed. See Less9/26/2022Robert KochAdam was very professional. Took our current water heater up to code during installation. He cleaned up as if the... See MoreAdam was very professional. Took our current water heater up to code during installation. He cleaned up as if the leak never happened and the install looks very clean and professional. We are pleased beyond words. We will recommend to all. See Less9/26/2022
- JB GuzmanNeeded a new water heater installed and was able to get an appointment on Monday 4/25/22. Prompt replies from the... See MoreNeeded a new water heater installed and was able to get an appointment on Monday 4/25/22. Prompt replies from the personnel that answered my questions and gave me a rough estimate. Juan was the plumber who did the removal of old water heater and installation of the new one. He had a window frame of 9-2 to arrive and he came at 10 am which was great. He was courteous and professional. Things went smoothly and he answered any questions I had. I did end up paying more than the estimate but the service was stellar. See Less9/26/2022nikhil nI have replaced my old water heater. I was expecting a huge bill, but these guys gave me a pretty... See MoreI have replaced my old water heater. I was expecting a huge bill, but these guys gave me a pretty good deal. They are very professional, on time and polite. David was the technician. He was just amazing. I highly recommend this company for anyone looking to replace or fix their current water heaters. Awesome job folks. See Less9/26/2022
- Jane MitchellBrandon arrived in the estimated window of time that was given when I made the appointment . He explained a... See MoreBrandon arrived in the estimated window of time that was given when I made the appointment . He explained a couple of options and the pros and cons of each option. He finished the work in the estimated time he quoted. He was very polite and professional. I’m extremely pleased with his work. See Less9/26/2022
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- Scott WalburgEric Stevens was a deaf friendly and good communication text. He’s very accurate to installed a hot water tank. I... See MoreEric Stevens was a deaf friendly and good communication text. He’s very accurate to installed a hot water tank. I felt so satisfied what he did his job. I would recommend you to get a Fast Water Heater Company and Eric Stevens as well! See Less9/26/2022Mitchell HymowitzI sought three bids for my "tricky" installation. By far, the entire FAST team was the most knowledgeable and responsive,... See MoreI sought three bids for my "tricky" installation. By far, the entire FAST team was the most knowledgeable and responsive, and they had the best price, too! The installers were incredibly creative, clean, quick...and on time! I'm not looking to do this again, but if I do, I will call FAST. See Less9/26/2022
- Bryce PhillipyWater heater blew up on Thursday. I was afraid that it might be a long wait given the supply chain... See MoreWater heater blew up on Thursday. I was afraid that it might be a long wait given the supply chain shortage, but they were able to get me installed only 2 days later at the price they quoted on the phone. Brandon Campbell was an excellent service technician and did the install in less than an hour and a half. Left the home clean and was friendly and respectful of the property. See Less9/26/2022Sharon CorbisierTruly appreciate the efficient service received from this company! Chris, our technician, showed up on schedule, very professional and replaced... See MoreTruly appreciate the efficient service received from this company! Chris, our technician, showed up on schedule, very professional and replaced our water heater in a short amount of time. Highly recommended! See Less9/26/2022
- Pat McAuley D.C.Adam Amra was great! Very knowledgeable, pleasant and got the job done with ease. Would highly recommend him to all... See MoreAdam Amra was great! Very knowledgeable, pleasant and got the job done with ease. Would highly recommend him to all my family and friends! See Less9/26/2022Gladys THad to replace my 21 yr old water heater. Used Fast Water Heater Co (Home Depot). The installer Adam called... See MoreHad to replace my 21 yr old water heater. Used Fast Water Heater Co (Home Depot). The installer Adam called me 30 minutes prior to arriving and came on time. He explained to me what was needed to get everything up to code and answered all my questions. Adam installed the new water heater in a reasonable amount of time, he cleaned up the garage space before he left. I am very pleased with the work done, would highly recomment this company and ask for Adam. See Less9/26/2022
- Joel D AlldredgeAdam with Fast Water Heater recently replaced my leaking water heater. He was well prepared, well informed about code requirememts... See MoreAdam with Fast Water Heater recently replaced my leaking water heater. He was well prepared, well informed about code requirememts and explained the processes and costs very clearly. After checking the breaker and shutting vthe water off, he expertly and efficiently installed the new water heater. I highly reccommend Adam and Fast Water Heaters. See Less9/26/2022Nazmye JohnsonHe was professional and operated in excellence. He made sure i understood everything that he was going to do. Gave... See MoreHe was professional and operated in excellence. He made sure i understood everything that he was going to do. Gave me an explanation of what was needed and the prices. I am very pleased with the service. See Less9/26/2022David WahlChris at Fast Water Heater immediately recognized that my water heater was not the problem causing the lack of hot... See MoreChris at Fast Water Heater immediately recognized that my water heater was not the problem causing the lack of hot water. He replaced the “mixer” valve and ruptured expansion tank and problem solved! Fast courteous cost effective service. 5 star rating See Less9/26/2022
- Diane MonelliAdam was awesome, he walked us through everything he did. Our old waterheater was 39 years old, so he had... See MoreAdam was awesome, he walked us through everything he did. Our old waterheater was 39 years old, so he had to replace everything to bring it up to code. He was fast & efficient. We could not be happier. See Less9/26/2022cara stephensAdam was on time as promised. He explained what he was going to do for us. Very pleasant, professional and... See MoreAdam was on time as promised. He explained what he was going to do for us. Very pleasant, professional and efficient. Highly recommend Adam and Fast Water Heater Co....p.s. price was very reasonable compared to other companies. ⭐⭐⭐⭐⭐ See Less9/26/2022
- Francis AcacioThe installers were very quick, thorough, professional and trustworthy. Chad was very friendly and helped get me set up with... See MoreThe installers were very quick, thorough, professional and trustworthy. Chad was very friendly and helped get me set up with the knowledge I needed to know with my new water heater. Definitely would recommend! See Less9/26/2022David LarsonChris was on time and explained everything that needed to be done, item by item. He was very thorough and... See MoreChris was on time and explained everything that needed to be done, item by item. He was very thorough and replaced our old hot water tank in less than an hour. Cleaned up everything and hauled the old tank off. Great job Chris. See Less9/26/2022
- Erin WallOur water heater died on Thursday evening. Per some reviews on Angi I decided to call Fast on Friday morning.... See MoreOur water heater died on Thursday evening. Per some reviews on Angi I decided to call Fast on Friday morning. They installed a new water heater Friday afternoon. The technicians were both very polite and professional. The total cost was only slightly more than I had estimated. I'm very happy with their work and highly recommend Fast! See Less9/26/2022
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- Matthew HruskaDiscovered a leak at the bottom of the water heater tank, late Tuesday night. I called our leasing company Wednesday... See MoreDiscovered a leak at the bottom of the water heater tank, late Tuesday night. I called our leasing company Wednesday morning and they had a rep from Fast Water Heater Company reach out shortly after. The rep on the phone was professional, courteous, and patient with me. A few hours later Charles (Chuck) called to tell me he was thirty minutes out. Chuck showed up and promptly found the leak and gave full details of what he would do next. Chuck was professional, courteous, and calm-natured and that really helped my worries subside. He is definitely an expert at his craft! The installation was top-notch and his service and skill are what any homeowner can only hope for! I truly appreciate everything, Chuck!! I would never hesitate to recommend this incredible company and the stellar service provided by Chuck! See Less9/26/2022
- Robert WardWe discovered our water heater was leaking as the kids were headed to school. After being rejected by three other... See MoreWe discovered our water heater was leaking as the kids were headed to school. After being rejected by three other competitors , Fast Water Heater had Brandon in the area and was able to address our need same day. Brandon arrived and assessed the problem. He confirmed the need for a new water heater, and 45 min later was done. He was very clear about what we needed to do for post installation inspection, and warranty. We were fairly treated during a time when it is easy to take advantage of a bad situation. See Less9/26/2022Matt DavisCaleb came by, surveyed the spot and figured out how to fit the tank in the space we needed it... See MoreCaleb came by, surveyed the spot and figured out how to fit the tank in the space we needed it to. Did it all the same day, had everything in his truck. Very impressed. We have hot water! Thank you Caleb! See Less9/26/2022
- ivygreenCaleb has exemplified what a multi-tasking and hardworking plumber is like. It was a Friday when most people would leave... See MoreCaleb has exemplified what a multi-tasking and hardworking plumber is like. It was a Friday when most people would leave work early. Caleb on the other hand had a long day’s projects lined up. He came a tad late due to a problem with a previous project, nonetheless he was able to replace our old water heater in a reasonable amount of time. From draining and hauling the old water heater to installing a new water heater, a mixing valve and a new pressure relief tank. Everything went methodically. Aside from the technical knowledge of plumbing, general skills in welding, drilling, electrical, driving an oversized vehicle, etc. were all used on the job. At the end of the appointment, he wrote up the invoice accurately, communicated with his office concisely to resolve a payment processing error. Before Caleb left, he answered all our questions clearly. After explaining the next step of getting an inspection from the city, Caleb had all his tools organized. It’s about 5pm. He’s off to his next appointment, and then helping a friend… See Less9/26/2022Mark BenvenisteEric was Professional, Knowledgeable, and Personable. He did excellent work and paid attention to detail. I was very confident in... See MoreEric was Professional, Knowledgeable, and Personable. He did excellent work and paid attention to detail. I was very confident in his abilities and workmanship. Fast Water heaters is a very responsive company. They were one of the few companies that seem to service Whidbey Island for water heaters. Everything these days costs more than I think it should and it’s not just water heaters! I am very satisfied with the service and wouldn’t hesitate to recommend. See Less9/26/2022Jason MakesCoolStuffFantastic job. Fast turnaround on the entire process from initial call to completed install. Clean work including better placement of... See MoreFantastic job. Fast turnaround on the entire process from initial call to completed install. Clean work including better placement of unit. Absolutely will recommend and use them again. See Less9/26/2022
- Dan and Pam KlovdahlCaleb was very nice and a pleasure to work with. He answered all our questions. If we ever have an... See MoreCaleb was very nice and a pleasure to work with. He answered all our questions. If we ever have an issue, big or small, will be here to deal with it. Great service. Would definitely recommend their services . See Less9/26/2022Steve SBrandon was very professional and patiently answered my questions and addressed my concerns. The removal and install went flawlessly and... See MoreBrandon was very professional and patiently answered my questions and addressed my concerns. The removal and install went flawlessly and was complete in record time. See Less9/26/2022Anne-Marie TromboldAfter a few glitches in scheduling Chris came out to inspect our water heater and find one that would work... See MoreAfter a few glitches in scheduling Chris came out to inspect our water heater and find one that would work well with our complicated system and radiant heat floors. He was very clear and itemized the entire work order so we knew what to expect. Chris did an amazing job in removing and installing the new heater. He must be super human because I have no idea how he did the job by himself and so efficiently! He was hard working, polite and explained the workings of the system. It was worth the wait to get such a top notch technician! Thanks Chris! See Less9/26/2022
- Pamela HammondGreat communication from the initial contact through Home Depot up to the day of installation. Caleb, the technician that completed... See MoreGreat communication from the initial contact through Home Depot up to the day of installation. Caleb, the technician that completed the install, did a fabulous job navigating through equipment damage from FedEx and the oddities that come with installing new equipment in old houses. He was extremely knowledgeable and just an all around nice guy. See Less9/26/2022Kerri KallayWe had a great experience with our technician, Adam Amra. He called the day before to confirm the appointment and... See MoreWe had a great experience with our technician, Adam Amra. He called the day before to confirm the appointment and asked for a photo of our current/ old water heater. He responded promptly to confirm receipt of the photo. He called when he was on his way, made sure we knew what was covered in our original quote and the things we needed to get to code for our specific situation, and he worked quickly. The new water heater looks and works great. He followed up later that evening to make sure we were still happy with the job, offering to come back out if there were any issues. But alas, no need for him to come back. Overall great service. Wasn't an emergency, just an upgrade, and it took about 2 weeks from request to installation date. AND the entire job came in about $2,000 cheaper than either of the other two bids we received. Yes, we're pleased. See Less9/26/2022
- Beth ArrisiChuck came out to replace our water heater. He was professional, explained what he was going to do and how... See MoreChuck came out to replace our water heater. He was professional, explained what he was going to do and how long it would take. He answered all of my questions. Toward the end of Chuck's work installing the water heater, my husband got his truck stuck in our pasture trying to get our pig, Babe (who we found dead today) toward the gate so the renderer could take her. Chuck noted he didn't live too far from us and he went home and brought his 4 wheel drive truck back over and pulled my husband's truck out of the mud! See Less9/26/2022Matthew PhillipsChuck called 30 minutes prior to arrival, removed old and installed new hot water heater in less than an hour... See MoreChuck called 30 minutes prior to arrival, removed old and installed new hot water heater in less than an hour and a half. Great job. Would definitely recommend. See Less9/26/2022jerry hekkelThe young man was professional, efficient, customer oriented & knowledgeable. We’d be happy to have the honor to work with... See MoreThe young man was professional, efficient, customer oriented & knowledgeable. We’d be happy to have the honor to work with him again in the future. See Less9/26/2022
- David DensonAdam, the service technician was excellent. He texted his ETA, arrived on time and did excellent work. I asked him... See MoreAdam, the service technician was excellent. He texted his ETA, arrived on time and did excellent work. I asked him if he could have the job completed 1/2 hour earlier than projected, which he accommodated. Adam was clean, neat and through in his work and I give he and the company high ratings. See Less9/26/2022