How Can I Tell How Old My Water Heater Is?
Identifying Potential Issues and Their Solutions
Whether your water heater isn’t heating water properly, is leaking, or making strange noises, it’s crucial to identify and address the issue promptly. Most household appliances have a limited lifespan, and understanding the age of your water heater can be key to determining whether a repair is viable or if it’s time for a replacement. Even more encouraging, some water heaters may still be under the manufacturer’s warranty.
Locating Essential Information
If you don’t keep detailed household records and receipts, don’t worry. Many water heaters have a label affixed to the side of the unit, displaying essential information you need.
Different Manufacturers – Same Technique
Although the method to determine the age of your water heater varies slightly by manufacturer, the general approach remains similar. Almost every water heater has a rating plate, but its location might differ.
The plate usually includes the manufacturer, model, tank capacity (for tank heaters), wattage of the heating elements, and the year of manufacture. Deciphering this information is somewhat like cracking a code, and the key to this code varies depending on the water heater’s manufacturer.
How Old is My Water Heater?
To find out the age of your water heater, first identify the manufacturer, which should be clearly listed on the label. Then, proceed to determine the unit’s age. Here’s how you can do this for a few top manufacturers:
Rheem and A.O. Smith Water Heater Age:
Look for a serial number with 10-11 digits. The first four digits represent the month and year of manufacture. For example, Serial #0915****** indicates that your unit was manufactured in September 2015.
Bradford White Water Heater Age:
Bradford White uses a coding system for its serial numbers. The serial number starts with two letters, where the first letter represents the year and the second the month of manufacture. You can check their latest production codes online.
American Water Heater Age:
American Water Heater simplifies the process. Their serial numbers, consisting of 10 digits, begin with the year of manufacture followed by the week of the year. So, a serial number starting with 1220 means the unit was made in the 20th week of 2012.
Need Water Heater Repair or Replacement?
If your water heater brand isn’t listed, contact us for assistance or use NACHI’s serial number decoder. Remember, your water heater might still be covered by the manufacturer’s warranty. For any repair or replacement needs, discussions about an upgrade, or if you have questions, don’t hesitate to call us. We’re here to ensure quick and efficient solutions for your water heater concerns.
Contact Our Water
Heater Experts Today!
The water heater in your home is often overlooked — but it’s one of the most important appliances and provides a great deal of comfort on a daily basis. The good news is that Fast Water Heater can keep your hot water flowing with our fast, dependable, and hassle-free services. After all, we specialize in everything from water heater maintenance and repairs to comprehensive installations.
Hot water is an essential part of everyday life, and if you’re without it, don’t wait to get the problem fixed. Contact us today to get a free quote!
You’ll find our water heater contractors servicing various parts of Washington, California, and Oregon, including Bothell, Auburn, Gardena, Richmond, Troutdale, Seattle, Portland, and Los Angeles.
See what our fans er..customers have to say
Rated 5 out of 5 stars based on 1076 customer reviews
- Clayton De Valk12/10/2024We had a great experience with Fast. Austin replaced our old water heater and installed a high pressure valve. I really appreciated the estimate process, which was quick and concise. After the installation there was a water hammer, but Austin came back, determined the cause, and fixed it.See MoreSee LessSue Allan12/08/2024Was very informative and been though it was pouring rain and even though he came across difficulties, the technician, Chris, completed his job professionally with a good attitude. I’m very impressed and pleased with his service. I would recommend his company and himself.See MoreSee Less
- Tammy Sweem12/05/2024From the initial call with Scott, to the completion, done by Vinland, I was impressed. Initially I was scheduled for next day but ended up having it done the same day. Scott guided me through the process and correctly assessed my needs for a replacement water heater. When the technician, Vinland, arrived, he appraised me of additional necessities and completed the job within the time he quoted. I am grateful for their professionalism and helping me to understand the whole process. I highly recommend their service. Thank you again.See MoreSee LessMary Ellen Demrose12/05/2024Tommy Gorman, our Technician, worked hard at our many problems : Water Pressure too high, being one of them. Tommy is Seasoned, Smart, ,Knowledgeable. and a Hard Worker ! My husband,being a Retired Engineer, could not have been more impressed ! We made sure we have many Cards to give to everyone with his name on it !See MoreSee Less
- Diane Bissell12/03/2024We were very pleased with Fast Water Heater Company. Our installer Austin was very good, he went over everything with us. He showed how everything worked and was very pleasant. Thank you for being fast and friendly. We will recommend you to all our friends and family.See MoreSee Less
- Jerelyn Weinstein12/03/2024Our water heater broke the day before Thanksgiving as we were having family stay with us for the week and had plans to cook Thanksgiving dinner the following day. Scott at Fast Water Heater was extremely helpful on the phone, and sent over Eric the same afternoon to replace and install our unit, and take away our old broken one. It was such a relief to have everything taken care of so quickly, and for a reasonable price too. We are extremely grateful for Fast Water Heater and would highly highly recommend!!See MoreSee LessKismet Argopradipto12/03/2024Thiago who installed my new water heater is amazing. He is very knowledgeable, effective and efficient. He is skilful and patient to answer all my questions. Fast Water Heater team is amazing too. From the reps who helps me with the scheduling and the accounting team. Their service is more than 5 stars. Very recommended for your water heater replacement.See MoreSee Less
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- Liz Pyle11/26/2024We noticed our water heater had a leak on Wednesday afternoon and we were able to get an appointment the next morning. Prior to the technician’s arrival we received a text with his picture and ETA. The technician, Chris Best, was truly the best. He was extremely professional and knowledgeable as well as fast. Call this company first.See MoreSee Less
- Kipp11/26/2024These guys are great! For the initial consultation (free), the technician, Rod, arrived EARLY. When have you ever heard of that? The next day, they again arrived early, and completed the water heater replacement in two hours. Neat, clean, professional installation. I highly recommend these guys!See MoreSee Less
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- Kimberly Jones7/11/2024Best company to work with! We were referred to them by several friends and after numerous quotes decided to work with them based on recommendations, pricing, and professionalism. The installers are great! Perfect timing to have ac installed! Thank you so much! Wish we would have done it sooner! As homeowners, please remember to help keep installers safe and hydrated while working in the summer heat!See MoreSee Less
- Paul Tolo3/20/2024We discovered a hot water heater drip on a Sunday afternoon. By 1:30 Monday afternoon we had a new 50 gallon Rheem water installed. Fast Water Heater Co. definitely lived up to their name! Our installation technician, Thomas G., was fantastic. On time, very knowledgeable, and personable. Exactly the kind of person you'd want handling your installation job! In short, I was impressed with Fast Water Heater Co. and very appreciative of their 24 hour service. 👍👍See MoreSee Less
- Kenneth Gradzewicz-Kuan3/18/2024I called Fast Water Heater on a Saturday to have a tank leak looked at. They were able to come by the next day. Chad and his assistant showed up right on time and were polite and professional the whole time. After a bit of educational tracing through tangled, covered-up plumbing (Chad was happy to explain what was happening with disused pipes and how the hydronic heating system worked), they quickly confirmed the expansion tank leak, replaced it, and cleaned everything up in less than 15 minutes. They did note the (10 year old) age of the water heater but didn't hassle me to replace it. Couldn't have asked for better, Fast continues to be my first call for water heater issues.See MoreSee Less
- Elizabeth Crouch3/16/2024Great Service! They understood our rush when our water heater started leaking and they were there to help us get a new one put in the same day. Excellent, professional service from the installer as well. I’m definitely happy with my experience and would highly recommend!!!See MoreSee Less
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- Georgia3/15/2024I had a referral to Fast Hot Water Heaters by another person in my condo association after going to a bigger store in the area and not feeling understood. So Fast Hot Water heater listened, had me send pictures and sent Rodney the next day. After looking over my situation of just thinking I HAD to have new hot water heater, Rodney inspected my tank and connections, etc and advised waiting another year or two. I was very appreciative of his honesty and will save up and certainly have them back in a year! Nice to have honest people.See MoreSee LessGraham Armstrong3/15/2024The people who helped me schedule and the people who came out to do the work were both very friendly. Turnaround was quick, the work was quick, they didn't try to upsell me on anything, and the total cost was much more reasonable than a quote I had received from another company.See MoreSee Less
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- Christina Huckins3/01/2024Fast Water Heater Company (formerly Nordstrom Heating) did an amazing job installing my hot water tank. Within minutes of my landlord calling they contacted me and set up a same day appointment. I was so happy to not have to wait like most other places that quoted us. The tech Cory was friendly, efficient and showed me how to work the tank, informed me of the warranties and was finished in just under 2 hours. I highly recommend them!See MoreSee Less
- Autumn Peele3/01/2024Discovered leaky water heater on Friday night. Left a msg with leasing company at 8am on Saturday. FWH called me right back. They came out the same day by 3pm and had the new water heater in by 4pm. Courteous, professional, communicative and did a great job. They took the time to answer my questions. 👍See MoreSee LessBryce Johnson3/01/2024Thoroughly professional. These folks run a tight ship and know there stuff. I appreciate their integrity, it showed when they credited me back some money. Other contractors would never do that and look for opportunities to add additional costs. I recommend this company and would use them again.See MoreSee Less
- David Westby3/01/2024Eric was great. Solved a simple problem the installer’s messed up. He thought quickly to resolve what seemed like a more complicated problem with our new water heater, when in reality it was a simple fix to get the gas supplied to the heater. Frustrating that the other company installer did this incorrectly, but super glad to have had Eric there to provide the solution. 5/5 highly recommend.See MoreSee LessChrista Werle3/01/2024Main line customer service and senior tech sent were professional, kind, knowledgeable, and FAST. 😉 I ignored a problem for too long and also needed help diagnosing exactly what the problem was. Chad took great care of me and worked with my geothermal tech to replace my desuperheater tank and heat pump water heater. Fantastic 😍See MoreSee Less
- Maggie Wang3/01/2024Our heater stopped working, Eric from fast water heater company was really helpful to have diagnosed the issue and fixed it. We got quotes from multiple companies, they provided the lowest estimate with the clearest itemized plan. We knew exactly what was done and how much it would cost. The communication was fast and smooth. Highly recommend them!See MoreSee Less
- David SANGUIN3/01/2024Replacement of my old water heater which was leaking! As Juan would say, I was on borrowed time. Replacement of the unit was overdue. Great job from Juan, professional, he took the time to explain me all he had done, what to expect with the new one and cleaned behind him. Final price was significantly more than initial one on the phone but there were some legal improvements required + I took options such as a water leak sensor - don’t want to go through another flood.See MoreSee LessBenjamin Listwon3/01/2024We had an excellent experience with Fast Water Heater! Our water heater linked out on the weekend right as we were headed into a cold snap, of course, and we were worried we’d be in for a long wait or high weekend install rates. Instead, we got next day service, affordable, competitive rates, and a smooth installation process. From the initial scheduling, to the inspection and install, and the follow up, everyone was professional, courteous, and communicative. True to the name, the install took under 90 minutes, and everything was clean and well documented. Honestly, an 10 out of 5 star experience!See MoreSee Less
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- Fraser Mendel2/09/2024What you don't want to discover early in the morning in January is your hot water heater leaking. What you do want, however, is responsiveness from a contractor - and Fast Water Heater provided that. Through the HD contractor connection, was on the phone with Fast Water Heater, had a clear and professional explanation and price quote for 3 different models of water heater which could replace my leaking unit, and by late afternoon had Brandon at my house installing a replacement. Brandon was concise, friendly, and efficient, pulled the old unit, and got the new one installed. Highly recommended!See MoreSee Less
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- Sharon Longaker2/02/2024Jesus Ruiz, with Fast Water Heater Company, was a pleasure to work with. He did an amazing job replacing my leaking water heater on the same day I called. Professional, skilled, friendly and easy to communicate with. I am extremely happy with his work. Highly recommend! Before and after picturesSee MoreSee Less
- Bill Kounellas2/02/2024Fast Water Heater is a great company to work with. Quickly responded to my needs and had a field tech out there the next morning. Even offered same day service but I had prior commitment. I would definitely work with Fast Water Heater again! And Thiago was awesome. Called when he was on way, explained what was needed and did a great job!! Highly recommend him!!See MoreSee LessKeegan Musser2/02/2024My technician, Brandon, arrived right on time and was very efficient, briefing me on his work in a comprehensible way so I had ample choice as to the proceedings. He was even able to finish up before the end of the day so I wasn't stuck at home supervising! Highly recommended.See MoreSee Less
- Ameet Kular2/02/2024Excellent service and speedy install of our Water Heater. Our service tech Chis was thorough and efficient. Got us up and running in very little time. Appreciate the diligent work. Fast Water Heater CS was also exceptional and coordination of scheduling. Highly recommend.See MoreSee Less
- Ro1/24/2024Very professional, knowledgeable, and yes - fast! Worked on my parents' house in Bellingham. Tammy from Home Depot in Bellingham gave me their number. Everyone I talked to: Cecilia, Tim, Sam, and Edward were so very patient and nice. Jesus, the technician was so polite and thorough. The City Inspector showed me details that were impressive. Pricing was comparable to others, plus my parents received a Senior's Discount. Thank you!See MoreSee Less
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- Michael Sawyer1/22/2024Our hotwater heater quit this morning, I called for help after church I received a callback from Fast within 40 minutes within another 20 minutes I got a call from the technician who arrived in another 15 minutes and diagnosed the problem and had it fixed within the hour. Well done FastSee MoreSee Less
- Endo Shun1/20/2024My water heater broke the night before, and flooded my garage. Called FAST the morning after and they sent two guys to install the water heater. The dispatcher said it would be $2200 + $200 for a permit, but with venting adjustments, plumbing, water pan, pressure tank and tax, it ended up being $3200. A little disappointed the dispatcher didn’t mention all that, but they did a good job, and the Rheem Pro Series 50gal heater seems solid. I called in the morning and they came around 3pm and finished by 5pm. Thanks!See MoreSee Less
- Michael Tuttle1/19/2024Eric at Fast Water Heater did an awesome job with our installation. Professional, amazing. Other plumbers tried to tell me that my job was complicated because it's upstairs and they'd have to cross over carpet and blah blah. Eric said it was a straight forward job and he did it perfectly...no additional fees added. It was about $900 for the installation. Bought the heater at Home Depot for under $1000...12 year warranty. Other plumbers were asking $3500 total and including a tank with half the warranty.See MoreSee Less
- angel saenz-badillos12/27/2023Very positive experience with Fast Water. Called in the morning and had new heater before lunch . Chad and Aaron where absolutely fantastic. Very clean uninstall, great install including all new pipes and very clean results. My old heater was also installed by Fast Water and died of old age after more years than I am willing to admit online. Never any issues or leaks.See MoreSee Less
- Anonymous Reviewer12/22/2023We had a water heater go out and they were quick to respond and get the issue repaired. Chad was very detailed in his communication regarding the issue and what was done to repair it. This company has always done great work and has always repaired the issue on their first visit. Highly recommend using this company!See MoreSee Less
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- Gary Kindle12/20/2023This company is all as advertised All items and services were done from start to finish well within the time frame. Some updates were done to replace 20 yr.old parts, and safety items from the old installation on our new waterheater. Cleanup was done well and completely.The Tech was very professional and pleasant.I would recomend giving them a call, as strive to do the best.See MoreSee Lessmike fraley12/20/2023I am greatly appreciative for Tim and his excellent service. Really friendly and did an amazing job on my new water heater. I would definitely recommend him and his company for the great service they provide. I can't say enough good things about Tim and how he made this an excellent day for me and my family. Thank you againSee MoreSee Less
- GD12/20/2023Thank you to the technician (Roman) for arriving at the time specified. Roman walked me through the safety check process, and explained in full detail of the work. Roman then provided information on what was needed to complete the job for replacing my water heater. He was extremely courteous , thorough and showed professionalism. Roman completed the work, and walked me through the final process, and provided information if I had any future issues. Overall, I was completely satisfied with the installation, and the work that he provide in a timely manner. Well done!!!See MoreSee Less
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- Gleb Margolin11/15/2023We got connected with Fast Water Heater through Home Depot, and after comparing with ~5 other companies in Seattle they had the best bid. Roman was very helpful all throughout, and did a great job in replacing our water heater, making the changes we need to get up to code, and keeping the entire place clean.See MoreSee LessPeter Fiddler11/15/2023Fast, quality service, communicative technician. Fast Water Heater subcontracts for Home Depot. I filled out a form on the Home Depot website and got a phone call from Fast Water Heater within a few minutes. I had to answer some questions - how big is the water heater, how many stairs to reach it, how much clearance around it, how many amps on the circuit breaker. They made a preliminary estimate of about $1400. They could send out a technician the next day. The earthquake straps and foam insulation pad under the water heater did cost extra, maybe a total of $100. The technician had the water heater in his truck. I accepted his bid, and he installed it in a little over an hour, which was great. Beforehand I had to fill out one form and afterwards about seven, which seemed excessive but not really a problem. All in all I am very happy with how quickly Fast Water Heater responded and with the quality of the installation.See MoreSee Less
- Jon Tonouchi11/15/2023I called Fast Water Heater Company to replace our old electric water heater. The whole process was smooth and stress free! Tim came over to do the install. He was very friendly and knowledgeable. I appreciated how he took the time to carefully explain the work he was going to perform. The quality of his work was excellent and he made sure to clean up the premises before leaving. He also was patient in answering all my questions. I am a satisfied customer!See MoreSee Less
- Leila Woolsey11/15/2023I had a great experience with Fast Water Heater Company—the technician Thiago was timely, professional, thorough and efficient, finishing the installation in less time than I anticipated. He patiently answered my questions about the new water heater, and gave me clear instructions and information. I highly recommend him and this company!See MoreSee Less
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- David Woodrell11/08/2023Matthew Smith was out to our house yesterday to do some repairs on our Rheem 75gal water heater and we couldn't be more pleased with our experience with him. He was ON TIME for our appt (a biggee for us!), did the work in a most professional manner, was very knowledgeable and answered all our questions concerning the solution to our tank's problem. We would certainly recommend him to anyone needing good dependable service.See MoreSee Less
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- Patrick McCoy10/24/2023From the associate at Home Depot to the call center for scheduling, to the installer who came to my home and performed the replacement; every step was professional, communicative, and completed the way I wanted with a better price than other companies. ThanksSee MoreSee LessSilvette Lee10/24/2023Person that I initially spoke with when looking to purchase water heater, was knowledgeable and friendly. He patiently answered all of my questions. The installation went very well; the technician was knowledgeable, professional and friendly. He too patiently answered my questions and provided explanations that I could understand.See MoreSee Less
- Rich Longstreth10/24/2023The two representatives who did the work to replace our hot water tank did an excellent job. They were on time, efficient, and C thoughtful in the way they went about their work. They also took time to make sure we understood what they would do, what options we had, and what the cost was. We appreciated their friendly natures and considerate behaviors and attitudes for the time they were here. Without any hesitation, we would recommend them and their company. Great job.See MoreSee Less
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- Amaryllis Lockhart10/17/2023We found out our water heater was leaking as we were heading out the door to go to the airport. Called Fast Water Heater and in 10 mins I had someone scheduled to come out the next day and install a new water heater. Tech was great and called us while we were on vacation with everything they were doing and the price. Came back to a beautiful new water heater with everything up to code. They did a great job and we really appreciated it!See MoreSee Less
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- jacanna wyatt10/10/2023Eric came out today on short notice and was able to install a new water heater for us. He was super friendly and got the job done quickly. I would recommend this business to anyone and feel lucky that we ended up having them help us out. A huge plus is we knew before he started the work exactly how much we would paying and there weren't any surprises like you get with other plumbers.See MoreSee Less
- Alena Li10/10/2023I made request yesterday online. fast water heater called me back quickly. after answering a few questions about the model, problem, location, they gave me a reasonable estimate. and schedule the appointment for today. the technician showed up in time and get job done nicely and clean. now I have a new heater working.See MoreSee Less
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- Chandra9/26/2023I had a water heater replaced with Roman and I found him to be very knowledgeable and friendly. He explained all the issues with the current heater and why it was leaking, unfortunately I had to get it replaced but fortunately found someone who not only gave me a fair price but also worked very quickly. I would totally recommend fast water heater company and Roman.See MoreSee Less
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- Tara Chin-Sang8/26/2023Buying an older home, we knew that we’d need to replace the water heater soonish since it was over 10 years old. But didn’t expect it to start leaking the first time we ran the dishwasher 😖 While googling water heater replacement, a Fast Water Heater Company truck drove by my house and I took it as a sign. I called them, the pricing seemed reasonable and they were able to have someone look at it the same day. Steven was professional, communicated well, and pointed out/fixed a venting problem we didn’t even know the old heater had. Having worked with contractors in the past who either didn’t show up when they’re supposed to or end up causing more problems by installing things improperly, we were super happy with Fast Water Heater Company’s quality service and communication 😃See MoreSee LessPhoebe Seiders8/26/2023Chad from Fast Water Heaters was great -- prompt, courteous, and professional and patiently answered all my questions. He took care of moving my stacked washer/dryer, got the new water heater installed, and even made sure to take care of a loose hookup when getting the washer/dryer back in place.See MoreSee Less
- Scott MacWilliams8/26/2023Fast Water Heater Company replaced our water heater. We are happy with the process and result. They took their time to answer our questions, offered competitive pricing and gave us a prompt appointment. They were professional and we would definitely recommend them!See MoreSee Less
- Hanna Harris8/26/2023Brandon and the whole Fast Water Heater Company team were so professional, helpful and quick to respond to my water heater leakage situation! They were polite, knowledgeable, communicative and made the whole experience stress free and I would highly recommend and will definitely use them again if needed!See MoreSee LessAG8/26/2023Chad from FastWaterHeater was an absolute blast to work with! Excellent, prompt and professional service! He explained in detail and answered all of our questions. Definitely an honest company with fair pricing. I’ll be reaching out to the FastWaterHeater team again! Thank you Chad!See MoreSee Less
- shyam srini8/26/2023I would highly recommend this business! Thiago Pires was very professional and provided excellent service!! He explained the details of the work clearly and answered all our questions. He was great to work with, and I would recommend him and the Fast Water Heater company to anyone looking for water heater needs.See MoreSee LessJustin Mitchell8/26/2023Jesus Ruiz of FAST Water Heater Company was very thorough, yet quick, and informative with the installation and operation of the new hot water heater installed in my home. A leak was discovered in my 20-year old Rheem at 10pm on Friday night. By Saturday afternoon at 4pm, I had a new, installed hot water heater. It was a perfect and flawless experience, with the great help of the FAST Team and Jesus!See MoreSee Less
- Garry Burr8/26/2023Excellent all around service. This is my 2nd time using Fast Water Heater Co. My hot water tank malfunctioned at 4:30. I called and spoke with Charlotte who had all my info from 7 years ago. She was out of stock on the size I needed but went the extra step to make calls to other companies and by 5:00 she not only located one but arranged for delivery and installation the next morning. She quoted the approx price and told me what to expect. She was knowledgeable, professional and made it painless. Next morning I was called by Tim who had the heater and asked if he could come earlier as there was a cancellation. He was a true professional as well as a gentleman, arrived exactly as he said, explained everything, and 2 hours later the job was done! I couldn't be happier with the service I received. GarrySee MoreSee Less
- Loren Hovde8/26/2023You never know quite what to expect when you have some sort of major service done at your house. In this case, we had our hot water heater replaced. This was no small task as it was located in the crawlspace below the house with limited access. Fast Water Heater Company sent the best technician we could ask for. From the moment he arrived & introduced himself, he was nothing but professional. We were instantly relieved, and that kind of peace of mind is valuable. Thank you, FWHC, and a big thanks to our tech, Chad! #GoHawksSee MoreSee Less
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- Diane Smith7/26/2023Rheem water heater (installed originally on 9/2/20 and serviced on 3/2/22) stopped working on 7/13/23. Tim Fernly responded and provided excellent service in a very pleasant manner. He tried to make a repair, but it still didn't work, so he replaced the unit quickly and efficiently.See MoreSee Less
- dhows WA7/26/2023I'm so impressed with how professional the service team of FWH is from the estimation to installation I experienced. They helped me to replace old gas water heaters recently. Backend team member Anthony helps me with solution to void further headache because of my personal mistake during permit process. Technician Thiago is amazing person: punctual and skillful. Thiago and other team members give me confidence to say that I do not need to worry about any up sales by exaggeration requirement as long as I ask service from FWH. Thiago also educates me how to DIY for maintenance in case. I definitely will ask help from them again for any service related with water heater because their team is the best I ever experienced in terms of price and service so far.See MoreSee Less
- 3arthTraveler7/26/2023When we had reported a leakage with our 8 year old Water Heater (which was still under warranty), Fast Water Heater Company provided a replacement Water Heater and dispatched a technician out to our place that same day. Roman from Fast Water Heater Company arrived with our replacement water heater and explained step by step what he was going to do. He also explained that our old water heater had an internal crack which can be caused by water expansion. With this in mind, he also installed an expansion tank which alleviates the water pressure on the water heater. Overall, the removal of the old water heater, installation of new water heater, to leaving with our old water heater - took about 2hrs Overall Roman from Fast Water Heater Company was very professional, friendly, and did an excellent job.See MoreSee Less
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- Gaye Collver6/26/2023They came out and looked at the situation and told me what needs to be done before I can have them replace the water heater. On a holiday weekend, I thought it would be impossible to get ahold of someone and get them out to the house, but when I called them, they were ready to do it right away and without charging higher holiday weekend prices. Their prices were about half of the price others wanted to charge. I haven't had them do the work yet, because they need me to get some electrical work done first, but I anticipate a good job, from working with them this far.See MoreSee LessTrey Harnden6/26/2023The Rep was extremely professional, quiet and efficient. He talked me through the process before he began, then he completed the work of swapping out the old water heater for a new one in ~45 minutes. Then he walked me through the new one and was off. Zero mess, extremely professional, and very nice. I think his name was Andy?See MoreSee Less
- C J Wolf6/26/2023Brandon is a very knowledgeable and skilled professional who did an excellent job in all phases including an estimate which was accurate to the penny, removing old water heater, installing new water heater heat pump and going over use and care instructions. He has a great sense that of humor and was a pleasure to deal with. Highly recommend Brandon and the entire Fast team..See MoreSee Lessn7ton6/26/2023It's Friday morning and you have plans for the weekend only to discover that your water heater has a leak. I called Fast Water at 11:00 am to schedule an install. Mr. Ruiz was at my door by 12:30 and quickly got to work. The work was top notch and completed in a very timely manner.See MoreSee Less
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- Cassidy Richards6/26/2023My water heater went out. I asked Home Depot if they had an installation company. They referred me to your company. I'm very pleased with the services. The gentleman that did the work was a very professional, polite, respectful. I will use your company for future jobs. Adam should be commended for his work. He worked very efficiently and clean. Thank you for having an employee with the knowledge and professionalism Adam had. I hope others follow his example. THANK YOU, CassidySee MoreSee Less
- Steve Ferrero6/26/2023Our residential water heater started leaking on a Sunday evening. I called FAST early Monday morning and a technician (Tim) was onsite by 9:30 a.m. Tim provided a detailed description of the situation along with a recommended course of action (gas water heater replacement). The new tank was on the truck and complete job (with some custom code adherence modifications) was completed prior to Noon. Tim answered all questions, performed the necessary work in a timely manner and was friendly to engage with. Although I could have shopped around and likely found a lower price, I feel I was provided a competitive price with great service and responsiveness.See MoreSee LessIms Llc6/26/2023Service technician Caleb was equipped with new tank and all parts to install our new water heater without having to leave to fetch more parts which may have delayed install. We will always use this company when needed, Caleb was very informative of Everett codes and install process, Our new water heater looks good and we'll have years of service from it, Thank you CalebSee MoreSee Less
- Jeffery6/26/2023Brenden with Fast Water Heaters was very professional, easy to work with, and a very pleasant person. He replaced our 23 year old, gas water heater with the newest, most efficient, tankless water heater. We recommend Fast Water Heaters for your water heater replacement.See MoreSee LessShawn Myers6/26/2023I am very happy with Samuel’s knowledge and straightforward approach, I would definitely recommend this company with Samuel as the installer. It ran me about 2500. I put in a hot water heater, they upgraded me to a professional no charge, they put in a mixing valve and an expansion tank, I have a good piece of mind with Samuels installation job.See MoreSee Less
- Sam B6/26/2023Matt went above and beyond. He called to give me an eta, took time to explain things to me until I could understand and in the long run helped save me a lot of money and heartache. Truly one of the best experiences I have had with a home technician. Thank you, Matt!!!See MoreSee Less
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- Gary B6/26/2023I was shocked at the price of hot water heater installation, but the quote from several installers was close to the same. Fast Water Heater Company got someone out the day I called. I needed to do some prep work before the new hot water heater could be installed, and when I finished (late in the afternoon), I called them back and they were able to install the tank the morning of the next day. The installer was pleasant and cleaned up the area nicely after the work. I'm looking forward to running the dishwasher and taking my first shower in four days!See MoreSee Less
- Jacklyn Chua5/26/2023Chad and his team were efficient and respectful when they came to install our new hot water tank. We also asked around and they are very fairly priced for both the tank and the installation, and have better warranty terms than most. Would definitely recommend to family and friends!See MoreSee LessLorraine Gordon5/26/2023Chuck from Fast Water Heater Co. installed a Hybrid water heater to replace our old electric one. The job included relocating the W.H. & accessory service lines. He did quality work & everyone I spoke with was friendly & knowledgeable. Highly recommend them! L.G.See MoreSee Less
- Sharon Ross5/26/2023Jeff Ziminisky and his partner were here 1st thing this morning and diagnosed the water heater leak immediately. They were able to fix the leak that was occurring outside the tank by changing some fittings and a valve. I really appreciate their professionalism and kindness to do this repair with no cost to us. As seniors, my husband and I live on a limited budget and this was an unexpected problem but a great outcome! Thanks to all!See MoreSee LessRocket Hanson5/26/2023Tim and Roman are super friendly, professional, and knowledgeable. They went through the bill thoroughly and didn’t pressure me into anything. They explained everything they did and why, so I have a better understanding of how my appliance works. They removed my old water heater and fully installed the new one in only two hours. I’m extremely pleased.See MoreSee Less
- Yvonne Bergholm5/26/2023My water heater died today. Water everywhere. Home Depot helped me out on a Sunday morning connecting me to Fast Water Heater Co. They were able to come to my home within an hour of making the appointment on a Sunday. Tim called me to let me they were a half hour out. Both technicians were very friendly and answered all of my questions. They explained everything I needed and why I needed it. They were sympathetic to my distress of a broken heater and the water damage. They had the work completed in about an hour. 13 stars for both of them.See MoreSee Less
- William Xie5/26/2023Richard came by for an inspection of our 15 year old water heater, was very knowledgeable about my questions and provided good recommendations. Quoted 3.8k for replacement gas tank + fixing the plumbing and scheduled for next day installation. Update: Chris came around noon and replaced the water heater, answered my questions, and was great to work with. Fantastic company, will use their services in the future!See MoreSee Less
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- Alisha Riff5/26/2023Wow this company was super fast very kind and helpful during a time of our business being without hot water which was very stressful. Words can’t express how happy and excited we were that Chris our installation guy got the job done in a shorter amount of time than he had estimated and he did it during business hours with no problems at all without disturbing our business. Super fast and efficient would totally use this company again in a heartbeat and will be recommending to others! Thank you for saving us!See MoreSee Less
- Marci Mechler5/26/2023Our technician Chris was thorough in explaining needed improvements to system before installation, billing adjustments to meet requirements, very efficient in old heater removal and new heater replacement. He showed homeowner features and settings and was very efficient in getting job done right and restoring hot water to our home. Very pleased with process and help from company when we transitioned from and old leased water heater from PSE to a purchased one. They also provided a military discount which pleased my father, the homeowner. Great company to work with from office to field!See MoreSee Less
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- Elise McGinley4/26/2023We had a cordial experience scheduling a date for our water heater replacement with Charlotte. Birk provided us with a lot of good starter information on rough estimate etc. I had a question concerning permit cost and was able to get that answered by phone. On our appointment date, Chad was able to come out early in the day and was friendly, answered our questions and made the breakdown of cost easy to understand. They cleaned up well and were careful and streamlined with their work despite it being fairly quick. Chad was thoughtful to have had two tanks brought just in case of a different scenario with regards to an answer I had previously given. His knowledge and experience were front and center. Thank you!See MoreSee Lessmia kim4/26/2023Tim, the technician came at my place fast. Very friendly and polite. He is professional. I am very pleased his work. Thank you so much for the wonderful service for me. I will call your company whenever I have plumbing problems. I am sure that your company is very happy to have you for them. Thank you again, Tim.See MoreSee Less
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- Grant Mittelstaedt4/26/2023Jake and Brandon were very professional. Jake (sales) was very patient and gave me a detailed cost breakdown. He told me the model and brand water heater and that’s what I received. No bait and switch. Jake even told me how to reset my 10 yr old water heater so I’d have hot water over the weekend until the replacement happened. I had a bad thermostat and the water was overheating and automatically shutting off. Brandon, the installer, had the old heater removed and the new one installed in about an hour and explained the basic operation. Very happy with Fast Water Heater Co.See MoreSee Less
- Joseph Quiros4/26/2023Fast water heater had availability the same day we needed a new water heater. Caleb was polite, and efficient! He was a one man show, dismantled and hauled away our old water heater from the third floor (with no elevator) brought the new water heater back up to install. He started at 1:10pm and was out the door by 2:55pm and this even included a quick synopsis of how to adjust, and what to do in case anything went wrong. Would highly recommend to anyone that needs a water heater on the fly.See MoreSee LessInfo4/26/2023My experience has been very positive. Everyone was very helpful and responsive. I feel the quality of the service provided was excellent and I want to especially commend Jesus Ruiz, the tech who did the installation. Jesus Ruiz was superb and highly professional. He’s very knowledgeable and skillful. Working with Jesus built my confidence and trust in this company and my decision to go forward with the purchase. This company is very fortunate to have Jesus Ruiz as an employee and on their team. Thank you! Cynthia BrixSee MoreSee Less
- Albert Hwang4/26/2023We had a water heater that started leaking, and the team at Fast Water worked hard to accommodate me with a same day appointment (within 3 hours!), and I had a new water heater up and running before end of day. The crew that came out was knowledge and professional. Highly recommended.See MoreSee Less
- mark ermi4/26/2023It started with an easy call with Fast Water Heater Company to diagnose the problem. The person answering the phone was friendly, the estimate was accurate, I felt taken care of and the process for repair was spelled out so I knew everything that was going to happen, ahead of time. Less than two hours later, Tim and Roman were problem solving our unique water heater space, and helping me understand what the replacement entailed. The two men worked quickly, they replaced our broken hot water tank expertly and they were solid professionals who ensured I understood the components of the tank. They cleaned up after they were done and the hot water works again. Tim and Roman’s professionalism and quality work, the person on the phone who helped me initially, and the quality of the tank and various parts, means I will recommend Fast Water Heater Company to my friends.See MoreSee Less
- Robert Wells4/26/2023Our hot water tank was leaking and so they replaced it with a new one. They came out on Sunday and charged the same as a week day. Taking out the old one and replacing it with a new one took 3 hours. They cleaned up everything afterwards. The installer went over everything. Caleb did a very good job.See MoreSee LessJeff Wray4/26/2023Our water heater started leaking really badly on Sunday. All the water heater installers for our area were booked pretty far out. We just had our water heater installed about an hour ago. Fast Water Heater came out and was gone within an hour and a half or so! The installer was really friendly and kept me informed at all times. He actually drove down from Tacoma to help us out. I don't think I could recommend them enough! Thank you so much!See MoreSee Less
- Kelly Robertson4/26/2023This company was excellent from start to finish. Shawn returned my voicemail right away and they were able to send someone out within a week. Tim and Roman were communicative, friendly, and professional, and did a clean and efficient job on the installation. We were given a clear, itemized outline of the bid and potential add-ons upfront, and the pricing was fair with no pressure and no surprises at the end. I also appreciated their explanations on how everything works. We're new homeowners, and it was a huge relief to get the way-too-old water heater out of here!See MoreSee Less
- SM Caplan4/26/2023Fast Water Heater Company deserves a five-star review for their prompt response and efficiency in servicing the apartment water heater. Their technician arrived on time and was equipped with all the necessary tools and replacement parts to fix my faulty water heater. The technician was knowledgeable, skilled, and worked efficiently The entire process was hassle-free and stress-free, thanks to the exceptional services provided by Fast Water Heater Company. their professionalism, and how they maintained clear communication throughout the repair process, keeping me informed every step of the way. Overall, I can confidently recommend Fast Water Heater Company to anyone looking for reliable and efficient water heater repair services. They are the best in the business!See MoreSee Less
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- Joshua Palmer4/26/2023Responded the day I called - fit me in upon a cancellation and came on time. Incredibly efficient and got my water heater working again, having all the needed parts on hand without having to order or wait. Super impressed with the service and technicians. Highly recommend!See MoreSee LessKatie Martin4/26/2023a upgraded our water heater and I'm so glad we went with this company. They guarantee their work and parts. Brendan was our tech and he was very professional, attentive and kept us in the loop through the entire install. Our house is in the 50's with lots of old plumbing, Brendan navigated through it beautifully and left us with a very professional job.See MoreSee Less
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- nikolay sorensen3/26/2023Jesus was on time, very professional, easy to understand (didnt use terms that only an installer would know) and very communicative about what needed to be done. He did not make me feel as if I had no options. He went above by fixing our shut off and making sure things were functioning properly. My husband was not happy with the pricing and Jesus did not let that change his professionalism. This is a shout out to Jesus! He is a true find! I would use your services again because of your stellar employee!See MoreSee LessArthur Rains-McNally3/26/2023My water heater went out. Fast Water Heater had me covered. Easy phone service, understandable quotes over the phone, variety of options, scheduled next day. Service team showed up on time. Very nice, professional. Took the time to talk me through the whole project. Had to make some small modifications to get me up to code which did increase fees a bit (I was warned about that on the phone, and was happy to have things brought up to code). Clean work space afterwards. Super easy. Highly recommend.See MoreSee LessPeter Chang3/26/2023Eric Stevens from Fast was professional, prompt and did an amazing job replacing my direct vent water heater. Job was done in about 2.5 hours. The price was VERY competitive, about 60% of the ridiculous $5700 and $5900 dollar quotes I received from Gene Johnson Plumbing and ARS Rescue Rooter. I would definitely use this company again. Peter ChangSee MoreSee Less
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- james tee3/26/2023Brandon and the guys at Fast Water Heater were awesome and super responsive. Our combination water heater and radiant heat boiler sprung a leak and partially flooded our basement. Brandon was at our house the next day, gave us the best bid, and came back the next day to install the new tank. From initial call to complete install in under 48 hours. These guys rock.See MoreSee Less
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- Manuel Pampo3/26/2023Chris L. was the install technician who called prior to his arrival so i had the whole area cleared for access. The whole removal of my old heater and installation of the new one went smoothly. He explained the whole process and what parts will be needed and not. He also explained the process of making sure my install is up to current required codes. I asked a lot of questions during the whole process and I learned a few things from asking. Since the old heater was shorter he had to do a little modification and removal of old parts. I'm very happy with my purchase and install. The heater is a gas model from Home Depot. I was going to go with Bob's Heating or MM Comfort, but neither of them showed information on what choices of heater they provided on their website. I like to see what I am getting that's why I went to Home Depot to see what I want and not what the plumbers tell me I should get. I went with Rheem cause I had Rheem as the old heater tank and at 19 years, I still was not getting any issues, but I replaced it before issues arise.See MoreSee Lessbrandy sullivan3/26/2023Having Fast Water Heater Company install a new water heater tank in our home was a positive worry-free experience. Their technician, Brendan Doheny, was on time, professional, knowledgeable, hardworking, and clean in his work. After consulting with us on the installation of the tank, he went to work with no outside distractions like being on the phone like so many people do. Their technician was a breath of fresh air and a great representative of the company. We highly recommend Fast Water Heater Company.See MoreSee Less
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- Dusty Rhodes2/26/2023Brendan arrived on time after calling a half hour earlier to alert me that he was on his way. He was very personable and friendly, quickly diagnosed and reported the problem with our water heater to the manufacturer and arranged to have the replacement parts shipped directly to me with instructions to contact him when they arrived so that he could personally return to complete the repairs. He was very professional in both his appearance and conduct and I look forward to seeing him again.See MoreSee Less
- Jim Harris2/26/2023I live in a condo complex but the HOA Insurance stops where the paint on the inside of my walls ends. When a water leak in December 2023 happened in the ceiling of my downstairs neighbor occurred, I called several remediation experts to assess the problem. Number 1 on my list of calls was to Fast Water Heater Company. They had installed my water heater that is also the source of heat in my unit. My heater was less than 5 years old and they knew the equipment. Eric, their technician came out the same day I called, turned off the water and moved the water heater out of my laundry room so the source of the leak could be explored. When the time came to reinstall the water heater, Eric came back within three days to move the water heater back and to hook it up again. I HIGHLY RECOMMEND Fast Water Heater for any issues with such equipment. The price was reasonable and Eric was outstanding. Edward in their office also gave unstintingly of his time and advice.See MoreSee LessKen Curtis2/26/2023Another company had just left this morning, provided an estimate and no idea when they could be out with a new water heater. This was after waiting for 4 days to have the technician come and tell us what we already knew; that we needed a new water heater. I called Fast at 11 am and we had a new Rheem installed at 2:30 pm. Everything was perfect.See MoreSee LessMyK Hell2/26/2023I found Fast Water Heater Company through Home Depot and I couldn't have asked for a better experience. I tried the large service companies (Greenwood, Bel-Red, etc.) but fared better with this company that primarily does water heaters. After giving them my old unit's model number and answering a few questions, I was offered 2 packages to choose from, then was scheduled for the next day. The thing I liked best about the contract they emailed me was that there was no obligation until the technician arrived, inspected the old system, and gave a final estimate. For example, if additional work is needed to bring the system up to code, they would charge extra, but the customer has no obligation to move forward with the work. The email also stated very clearly what was included with the installation and what would cost extra. Tim was awesome! He called 30 minutes before arrival and arrived on time. He was friendly and fun, and did not pressure me to buy a bunch of add-ons. His instructions for me were clear and he finished in approximately an hour and a half. He said the installation went beautifully, and now our household has piping hot water instead of lukewarm water. We literally stood under the shower for 30 minutes yesterday. Thank you, Fast Water Heater Company for a stress-free experience at a more-than-reasonable price.See MoreSee Less
- Todd Pierson2/26/2023Adam arrived on time, provided professional, accurate information prior to installation. He did an excellent job of installing the water heater. He was polite and professional. Also he was fast and cleaned up afterwards. I recommend Adam and Fast Water Heater highly! Thanks Adam!See MoreSee LessSnow Flake2/26/2023Juan my technician was very fast and efficient as well as polite and personable. I had an emergency hot water heater leak that spilled out into my garage, and as a single mother with a young child, I can’t be without hot water for any large amount of time. I called them in the ant 8am and I had a new hot water heater in my garage by 5 PM that night! I would definitely recommend their fast and efficient service.See MoreSee Less
- Karen Clausen2/26/2023Suspecting that our 16 year old gas water heater was under-performing, we reached out an inspection. We called on a Friday and they arranged an service call for the following Monday. Their service tech, Brandon, checked it out and was able to show us several places where the tank was starting to fail. While we could probably have gotten some more miles out of her, rather than wait for the inevitable, we elected for replacement. Their scheduler called us the same day and was able to schedule installation for the next day. Can't say enough good about the speed and professionalism of Brandon and Fast Water Heater. I would highly recommend this company!See MoreSee Less
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- Jeremiah Swartz2/26/2023Our water heater failed and the first company I called to replace it was over $3000 and the guy that came out said it "could cost" even more. Paid over 100 bucks just for him to come out and tell me that it was going to be way more than I can afford. Then I called fast water heater company and the person on the phone was able to give me very concrete answers, listened to all of the nuances where our water heater is located in our manufactured home and was assured that when the technician came out he would come with the tank on the truck but if I decided not to use them it would cost me nothing and we live way out on Camano Island. When David got here this morning he was not only polite, he was efficient, organized, cleaned up as he went, and went above and beyond not only just to replace the water heater but to make sure it got done without having to tear out a wall. He was amazing! Even with two toddlers and our dog in the house, he exuded confidence. I would highly recommend this company, and if anybody from the company reads this, David deserves to be employee of the year.See MoreSee Less
- Peter Kogan2/26/2023Adam who installed my water heater, was professional, very polite and courteous. He installed the water heater very quickly and cleaned up after himself. He made sure to go over everything with me prior to him starting the work. And he made sure that I was comfortable with everything. I definitely recommend having a fast water heater perform any water heater installation.See MoreSee Less
- Dave Hodgson2/26/2023Adam Amra did an awesome job removing my old water heater and professionally installing my new one. I really appreciated Adam’s honesty throughout the entire process. As soon as Adam arrived he made it very clear what the entire “remove and replace” process would cost. He included many install options and associated prices, so I could make the best decision for our needs. If you want a truly stress free plumbing repair or installation experience, ask specifically for Adam Ames, you won’t be sorry 🙂See MoreSee Lessmarco wolf2/26/2023David M. arrived at the house within 1hour of me calling the company, much faster than I expected. When he arrived he was kind, respectful, and professional. He took the time to explain to me everything I needed to know and answered all my questions in detail. I would recommend this company, and especially David M. to anyone needing water heater services.See MoreSee Less
- Alicia Curry2/26/2023I couldn't be more grateful for Chris at Fast Water Heaters. He had to come out 2 times to help us with a water heater leak. He was quick, responsive and installed the new heater in no time. Chris was friendly and explained all of the work he was doing as well as told me about how the water heater worked. If I need any other plumbing issued fixed in the future I will be contacting Fast Water Heaters without a doubt.See MoreSee Less
- Jazel Canseco2/26/2023Absolutely excellent service. * Gave a discount when the water heater they were originally set to install ran out of stock and had to install a different (more expensive) one instead. The discount ensured I paid only what we originally agreed to. * Vacuumed and cleaned my washer/dryer area (even though they didn't have to). * Cleaned my floors after they were done. * Asked if I wanted them to remove their shoes (they didn't need to, but I appreciate that they asked). * Professional and easy to talk to.See MoreSee Less
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- John Swanson1/26/2023Adam Amra did an amazing job. He was courteous, efficient and did a great job installing our new water heater (on the third floor!). Our old wh was dated around 1984 and needed several updates to bring the new one to code. He accomplished all of it under two hours. He’s a keeper.See MoreSee Less
- Ricardo Lopez1/26/2023Thiago P. Was very friendly and professional. He installed our water heater in a prompt manner, and ensured the best quality of installation. He was also very knowledgeable in his trade, and educated me of our new water heater. Highly recommend Fast Water Heater, and you’re lucky if you get Thiago P. to work with you. Thank you Thiago!See MoreSee LessJames Connelly1/26/2023They were responsive, scheduled me in a reasonable amount of time despite the holiday and their quote was by far the lowest I had gotten for a water heater replacement. Although there was a miscommunication about cancelling the service because i had already replaced the water heater ourselves, technician Adam called me when he was on his way. He could have ended it there but he came by anyway to accurately diagnose a problem I was having with my new water heater installed by someone else. He also talked me through the warranty process on the old one. Above and beyond from Adam!See MoreSee Less
- Jenny Herrera1/26/2023Brendan was fantastic, he walked us through the entire process and put everything in terms that were easy to understand. He installed a hot water heater and brought everything up to code. During the process one of the pipes broke and he fixed it. It was a very difficult job to do but Brendan did not stop until the job was complete. We are very satisfied with his work and would recommend!!See MoreSee LessDavid Moore1/26/2023I received a competitive quote from Fast Water Heater Company via referral from Home Depot. The technician was very professional, explained install options, and performed the work both efficiently and leaving all the house as clean as when he arrived. So far the new water heater is working great!See MoreSee LessSagar Vasani1/26/2023Caleb came on time. Explained every details of the cost estimates, why were they required, what was missing from bring everything to code, etc. After installation helped with explaining what are follow ups when something goes wrong, how to verify if everything is good, etc. Would surely refer my friends to them when they need any helpSee MoreSee Less
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- Andriy Andriychenko1/26/2023I had the pleasure of having Chris from Fast replace my water heater and he did an outstanding job. Not only did he efficiently replace the heater, but he also took the time to address and fix some old pipe issues that I had. Chris was professional, friendly, and clearly knew what he was doing. I highly recommend him for any plumbing needs and will definitely be calling him again in the future.See MoreSee Less
- Linda Marra1/26/2023I have been thoroughly pleased with the service we received. Their customer service awareness and problem solving skills far exceeded any other contractor I've hired. That says a lot given the fact that we recently completed a 15-week remodel with multiple subs and service providers coming and going with very little care for customer service. Chad and his partner were smart, professional, and quickly solved our complex problem. I certainly recommend them.See MoreSee Less
- Keshane Gan1/26/2023I'm just a tenant so I can't speak to the price, but I'm very happy with the service. The office called yesterday to get details, called again this morning to schedule an appointment, and the replacement of our water heater was finished by 4 PM. Thiago installed the heater for us and was very professional, friendly, and considerate. Took a hot shower this evening, so I can confirm the heater works. +1 to providing accurate estimates on arrival +1 to asking about wearing shoes in the house (I said it was fine since it's the basement, but I appreciate the courtesy) +1 to answering my questionsSee MoreSee LessCiara Flau1/26/2023I had a great experience! I called this morning to inquire about pricing and then did some research/additional troubleshooting on my older water heater (unfortunate pipe leak that got into the unit). After deciding that this was the best route to go, I called back and was able to get my old water heater hauled away and the new one installed same day! I now have hot water! The gentlemen who did the installation was very professional and kind. I would highly recommend! Pricing was great and service was even better.See MoreSee Less
- Corey Luu1/26/2023Great company. Would definitely recommend. David was great. Fast, efficient. I’m annoying and ask a lot of questions and he didn’t mind at all. Plus price was 600$ cheaper than any of the other quotes I got(including the fact that we didn’t know if it needed an expansion tank or not). These guys know what they’re talking about.See MoreSee Less
- Linda Mansker12/26/2022My electric water heater was leaking pretty bad & apparently had been for quite sometime. Fast Water Heater Company was able to get here the very next day. My tech Eric Stevens called to let me know when he would be here. He arrived at 7pm was professional and so friendly. He explained everything clearly and concisely. Thank you, Eric. Your kindness was definitely above & beyond.See MoreSee Less
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- Will Gonzalez12/26/2022The installer Eric S is excellent. He did an amazing job in installing my water heater. He was very respectful, knowledgeable and professional. He went above and beyond, responded to an urgent needed service at night and did a very thorough, efficient and perfectly done installation. I am very impressed and happy with the service. I would highly recommend this company Fast Water and ask for Eric.See MoreSee Less
- Larry Grundhauser12/26/2022We had an issue getting our hot water heater operating properly. FAST provided it’s earliest available appointment after the weekend, and dispatched Brendan. He immediately identified several problems with our hot water system, but thoroughly investigated all possible contributing factors before making a repair recommendation. After consulting with his firm, Brendan made all necessary repairs and replacements quickly and professionally. Brendan was very thorough with his explanations, ensuring we knew what was being done and why. I highly recommend Brendan and FAST Water Heaters.See MoreSee Less
- C F12/26/2022Had a really positive experience with this company. My water heater had to be replaced and the technicians they sent were incredibly friendly and professional. They made quick work of the installation, cleaned and swept up afterwards, and took the time to explain how the system worked and what to expect. Definitely recommend!See MoreSee Less
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- Adrienne Peck12/26/2022Our water heater went out Wednesday night after 9pm and Fast Water Heater Company was out to fix our issue by the next morning. Our service person, Tim was kind, professional, and affable. He got right to work, shared the issue, the plan and wrapped up by educating me on the care and maintenance of the new water heater and what to do if there were any concerns. Would highly recommend this service.See MoreSee LessAnne C12/26/2022In August of this year, Fast Water Heater Company installed a heat pump water heater at my home to replace an old gas water heater system. Shout out to Caleb Potts, the technician who did the install. He arrived on time, explained everything thoroughly, answered my questions, kept me updated on how things were going. When I had a question about the condensate line, he called his technical resource person at the office so we could discuss it. Caleb put in vibration/sound dampeners where the HPWH is strapped to the wall (shared wall with living room). The clean up was good in all areas. When the job was completed, Caleb explained all aspects of the install and basic functioning of the HPWH. Definitely recommend.See MoreSee Less
- Nicole Hardy11/26/2022Chad and Aaron were friendly, professional, and answered all of my questions in detail. They installed my new water heater very quickly, even though they had to move my washer and dryer. Extra stars for sweeping the dirty closet between removal and install; I was on a work call and couldn’t get to it. Thanks, guys!See MoreSee Less
- Bin Hwang11/26/2022They did great job to install my new water heater. The original one had leaking problem. They came and changed it very efficiently. They even helped me to replace an old pipe that looks danger. I believe the installer name is Caul or Keller, he came with his trainee Sam. Very professional!See MoreSee LessMs. Kita11/26/2022This is my second experience with Fast Water Heater: they replaced the tank in my previous home. To ensure I’m a savvy consumer, I phoned a competitor in order to get a quote. The initial hold time was short, but was put on hold for several minutes waiting for someone to provide the quote. Was finally told I’d get a call back in 10 minutes. After 20 minutes I called Fast Water Heater.l because it was Saturday and I figured the longer the wait the more likely it would be Monday before I could get a new tank installed. The other company called an hour and a half later. When I called, the hold time was about 20 minutes, which made me nervous. Once I was speaking with a live person I got an appointment for the next day, the quotes were inline with the research I’d done pre-pandemic, and the fellow on the phone was very friendly and helpful. Chuck called the next morning - they’d had a cancellation and he was able to come out earlier than expected. He look a look, told me what needed to be done and provided the cost. He and his trainee were in and out of here in less than two hours. Chuck answered my questions and provided as great a service as I could ask for.See MoreSee Less
- Jessica Aubin11/26/2022Adam was professional efficient and came to the job site prepared we had purchased the wrong size water heater for our installation and we didn’t realize it until he got there and recognize the problem very quickly. And he had with him an appropriate size water heater that he could install that day so we didn’t have to arrange for a second trip back. We were very grateful for that and our water heater is working very well now and he was able to haul the old dinosaur away. Thanks Adam you did a stellar job.See MoreSee LessDebi Humann11/26/2022I woke up early on a Sunday morning to find water all over my garage floor. The water was coming from my newly leaking hot water tank. Not the best way to start the day. Dealing with Fast Water Heater Co ( David) certainly improved my mood. The company was knowledgeable, concise, provided me valid information from which I could make a good decision, and I had a new hot water tank in what I would consider an incredibly reasonable amount of time. A very professional interaction.See MoreSee Less
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- Chewb Strain11/26/2022We discovered our leaking water heater Sunday night, so we shut off our water to prevent more damage. Rough night discovering our dependency on running water. Following morning with much anxiety, Fast Water Heater was found doing a google search. VERY SATISFIED! Charlotte’s knowledge and patience helped with first impressions. Caleb’s work reflects the quality and care to get us fixed up. Highly recommend!!See MoreSee Less
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- Sam Cooper11/26/2022I had a 28 year old water heater with some questionable plumbing in my condo. They came out and replaced the water heater and updated the plumbing to meet code. They had everything on the truck to do the job that day. I like that FAST offers a 10yr warranty, other companies I contacted only offered a 6yr. Caleb was able to answer all my questions and I now have reliable hot water!See MoreSee Less
- Samuel Blatt10/26/2022Juan was super professional and courteous. He indulged me with all the odd questions and concerns I had and did a fantastic job with instillation. He was also very clean and careful with how he operated getting the new tank in and the old tank out. I’m very grateful. They will get the job done and they will do it fastSee MoreSee LessJames Judge10/26/2022After confirming the additional code requirements with the local building inspector, Chad from FWH did a great job of working out the open options as well as just how the work would proceed. The work was completed in a timely and efficient manner - Good Job!! Jim JSee MoreSee Less
- Rob A.10/26/2022Overall, very happy with the new water heater installation. We were in a bind, and received same day service. Initial estimate on the phone matched what the installer wrote up. We agreed on the quote before any work was done. Installation was done faster than he predicted. It is working great.See MoreSee Less
- Deitrie Hanson10/26/2022My problem was I had about a cup of water come out of my water heater's temperature and pressure (T&P) relief valve discharge pipe and stop and I didn't know the cause of it on a Sunday. My water heater never did this before. I called the leasing company on Sunday afternoon and they put in a work order with their contractor Fast Water Heater Company. Burke called me from Fast Water Heater Company on Monday morning at 9:12 am and listened to my problem and scheduled for a service technician to come out on Tuesday to check my water heater. Fast Water Heater Company's Caleb called me 30 minutes before arriving on Tuesday. Caleb checked my house's water pressure first and then he tested my T&P relief valve (it worked correctly releasing water as it should into the discharge pipe) and then he tested the stem outlet on my expansion tank where water came out of the expansion tank instead of air. He also tested the water heater's water pressure at 60 psi. Caleb answered all of my questions and explained what he was doing. Caleb diagnosed a failed expansion tank on my 6 year old water heater. The expansion tank was incorrectly full of water. Caleb installed a new expansion tank that he had in his truck, calibrated it, and installed a new T&P relief valve during the same visit. Caleb also reset my water heater timer and told me other helpful information about my water heater for the future. All this was done quickly and professionally.See MoreSee Less
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- Suds 19519/26/2022The pilot light on my water heater went out and would not relight. It did take a bit longer to get on their repair schedule than I would have liked but that was mainly due to the inclement weather we've had, so can't fault them for that. The repair folks showed up when they said they would, rapidly diagnosed the problem, fixed it and it took about 20 minutes. Have hot water again! Thanks.See MoreSee Less
- Lauren J9/26/2022Chad Radcliff was great! Very personable and knowledgeable. Clear and concise explaining everything. When I initially called this company I spoke to Scott Huntington who did the scheduling. Very nice guy as well. They were able to install a new water heater on a Sunday. I highly recommend this company.See MoreSee Lessandrea a9/26/2022- They provided courtesy call and arrived on time - technicians were courteous and professional - they wore masks - they provided floor covering to protect the carpet - they offered explanation for cost and materials and how to follow up with inspection - they gave accurate time that the installation would be done - they cleaned the space after job was completed - we are very pleased and would recommend them wholeheartedly! Thank you to Chuck and his assistantSee MoreSee Less
- Rhonda Coleman9/26/2022Contacted Fast, Scott H. was very helpful in providing tank information …. Set up appointment. Brandon and Tim were prompt. Brandon provided further information about our installation. Both young men were professional, got the job done and cleaned up after. Fast provided exceptional service and excellent quality. Thank you Scott, Brandon and TimSee MoreSee LessSteve Attwood9/26/2022Visited my local Home Depot just before closing after finding my hot water heater was leaking and needed replacing. Called Fast Water Heater Company at 8am on a Sunday morning and were able to give me an appt window for later that afternoon. Was called by Caleb 30 min prior to arriving as promised. Very professional and efficient. He was able to run through a summary of the installation and answer all my questions. I'm still amazed it only took 7 hours from first contacting Fast Water to having a new tank installed with hot running water. Would definitely recommend!See MoreSee Less
- Richard Wood9/26/2022Excellent. Very professional team, there was an installer in training on the visit. Identified and explained code issues. Provided options on potential options ( an automatic shutoff valve connected to the water sensor in the safety pan ) and I made the decisions. My tank was 20 years old and not cooperating, but they handled it in stride. The price was better than other bids and I should have this tank for 15+ years. I upgraded to a 15 year 40 gallon tank (extra anode), expansion tank, drip pan and water sensor/alarm with shutoff valve. Code updates included new gas valve, some new vent pipe in the utility room and some venting for adequate combustion air supply. Additional items including permit and upgrade to 15 year tank added about $1000 to the total listed below, which is pre-tax. Total was $2622.50See MoreSee Less
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- MS MS9/26/2022Joe installed our water heater through Home Depot and was great....Fast, friendly and answered our qeustions about operation, warranty etc. Was not pushy and gave us good advice too. Better heater than my friend got at Washington Energy and better price. Yayyy hpot water again! I give him 10 StarsSee MoreSee Less
- Laine Loveland9/26/2022Our hot water tank stopped working on New Year’s Day. A friend of ours recommended Fast Water Heater Co and they installed a new heater within 3 days. They were professional, friendly, and quick. Brandon even took the time to help with a circuit breaker. I would highly recommend their services. 5 ***** for sure!!See MoreSee Lessandrew merry9/26/2022Fast Water Heater Company received mail of mine by accident and was kind enough to reach out and forward it to me. Im an HVAC contractor in California. When the state sent my permit to Fast Water Company by accident, they reached out and saved the day for me. Thanks!!See MoreSee Less
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- Jacqui Killow9/26/2022I needed my water heater replaced and Caleb was great! Arrived on time and patient and professional with explaining everything and answering all of my questions and he installed the new water heater to fit the space perfectly! My closet actually looks a lot better than it did before.See MoreSee Less
- Mario Sapilak9/26/2022I had a leak coming from my tank so I reached out to the company and they sent over one of their Technicians. I had shown the tech the water tank and he literally spent less then a minute looking at my tank and then told me that I need to replace my hot water tank, then processed to charge my $175 dollars just to tell me that. I wasn’t really confident in that technicians assessment because he only spent a minute looking at it. I called the company back and scheduled another appointment this time it was a different technician named Adam. Adam spent quite a bit of time looking at my hot water tank and found where the leak was coming from, it was from the faucet that’s attached to the tank. He replaced the faucet at no charge because my tank was under warranty, thanks to Adam and extra effort that he put in and diagnosing what the problem was and ended up saving me $1000!!See MoreSee Less
- Jimy Gillette9/26/2022David installed 2 water heaters for us. From start to finish, he was very professional and friendly. He explained the benefits of changing the piping of our existing configuration. We are glad he suggested the change and appreciated his knowledge. Before he left, he cleaned up the work site and explained the workings of the two new units. Would gladly do business with them again.See MoreSee LessRobert Haines9/26/2022David arrived as scheduled to provide and install a 50 gallon Rheem gas water heater. He explained everything - what to expect and the cost - up front. He was finished ahead of his estimated time and the result was a professional updated tank. It works perfectly.See MoreSee Less
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- Ruth P9/26/2022Our new water heater was installed a week ago. The technician (Adam) was prompt, courteous, and knowledgeable. He thoroughly explained what work needed to be done before he started and then thoroughly pointed out each detail of the completed installation. The water heater has been performing perfectly and I would highly recommend Adam and Fast Water Heater Co.See MoreSee LessDanny Bates9/26/2022I had Caleb Potts do a complete replacement of my water heater. He was very quick, professional, and friendly. Caleb was knowledgeable and able to answer all of my questions. He also made sure I knew exactly what he was doing before he began and walked me through it afterward.See MoreSee Less
- Eboni Allen9/26/2022I've used Fast twice now. Once to replace the laundry room water heater and again a few months later to replace the water heater for a tenant. I've been very happy with their service. Even the tenant wanted to leave a review because of how pleasant and courteous the service tech was. I will continue to use them to service/replace the water heaters.See MoreSee Less
- Saumon Goshtasebi9/26/2022I'm incredibly impressed by the service Caleb and Thiago provided on 7/24! I didn't think I'd get my leaking water replaced the same day I called. They laid everything out clearly what they needed to do and very informative for my questions. I would definitely recommend.See MoreSee Less
- John N.9/26/2022I’m really glad I called Fast Water Heater Company after my water heater of 10+ years went out on me. The installer, Adam, was punctual and professional throughout the process. He alerted me via text the day before and minutes prior to arrival. He was very honest, helpful, detailed, and communicative throughout the process. Without hesitation, I would highly recommend Fast Water Heater Company to anyone looking for quality water heaters and professional service. Thank you again Adam! A+++See MoreSee LessRatish KP9/26/2022Fast Water heater company lives up to their name! Everything was done quickly and above the expectations! What worked: #Placing an order for a replacement of our water heater was quick. Friendly customer service agent who explained how the entire process worked and gave an estimate of the work scope and it's associated costs #Our technician Chris, came within the time window. Gave us a 30 min heads-up of his arrival. #Chris looked into the current situation including that our water heater was not easily accessible as it is below the staircase and behind the washer & dryer which will need to be moved. He gave me an actual written estimate of the charges including adding an additional expansion tank to avoid leaks. - Chris then arranged cardboard cartons on the floor to avoid any damage to our flooring during the entire process. -Everything was completed within 2.5 to 3hrs including cleaning the area where the washer & dryer were placed and not moved since 5 years! - Chris also replaced the new earthquake resistant straps that were not installed correctly last time! Note - Like all services, they are not available for immediate appointments due to their schedule but glad to have them within the same week. These guys are specialists who deal only in hot water tank replacements and know what they are doing! Highly recommended!See MoreSee Less
- Dina Fehler9/26/2022I had an initial estimate for a hot water heater replacement and install from another company that was $6K!! I called Home Depot and they gave me an aprox estimate of 2K. They sent out Juan from Fast Water Heater and he was fantastic! The job came out to be just a little over 2K and I felt that it was completed quickly and done very well. Juan was friendly and went over everything that needed to be done. I will refer all my friends and family!!!!See MoreSee LessDavid LaB489/26/2022Where I live getting a plumber to even call you back is nert to impossible. So I was very surprised when someone answered the phone and I was able to schedule someone to come to my home I was even more surprised to find out they would change out my water heater if it needed it immediately. They did a very neat job and cleaned up mess around piping and metal straps from the previous installation. They also brought it to code and got permit. Great job and nice people all aroundSee MoreSee Less
- Clarky Clark9/26/2022Eric was amazing! Not only did he install my heater the first time I purchased it, but when I had an issue, he personally took time to track down the problem, call and explain the issues, then come out and fix it. He was fast, concerned, courteous and extremely knowledgeable and explained things to me in a way I could easily understand.See MoreSee LessJeff H9/26/2022Had an installation by Caleb with Fast Water Heater. Incredibly thorough, patient, and communicative about his assessment and the work he performed before and after. He spent all the time needed to answer questions I had. As a first-time homeowner going through first time replacement of a water heater I felt very supported. 10/10 would recommend and would use again for any water heater needs in the future. The scheduling process was great as well. Kyle, Steve and the others I spoke with were super helpful in arranging for the work and open about timing and scheduling to ensure there were no surprises or delays. Great team all around.See MoreSee Less
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- Mike Van Wyk9/26/2022Competent, professional, and polite plumber. Up front with the pricing. Showed up on time, same day I called. Did up the quote, and that was the price. If I didn't like, they leave with no issue. I accepted and when done I had a better install than my original setup, up to code, and had peace of mind. 12 month interest free financing too! I recommend.See MoreSee LessDorene Slater9/26/2022I was fortunate to have Fast Water Heater Company as installer for my water heater. The employee was professional, personable and very competent. The installation went smoothly and all leftover materials were removed from the site. I highly recommend Fast Water Heater for any of your installation needs.See MoreSee Less
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- Liam Ubiera9/26/2022Caleb was our tech and came over to help us when our water heater tank sprung a leak. Very professional and made everything easy to understand. Got in and did the work quick, and spent the time showing me how to make sure everything was set and the pieces. Thank you for making things a bit easier in the whole replacement process.See MoreSee LessTim Davis9/26/2022The guys from Fast Water Heater Company were fantastic! They literally dug around in the dirt, in the rain, in the dark to find my water main shutoff. They were here for at least six hours, ensuring that everything worked as expected. They helped me understand the non-standard setup of my water heater (hot and cold were reversed by the previous owner) and fixed it. They helped me understand each step in the process fully, which helped me make the right decisions. There were definitely some hiccups along the way, due to nature of dealing with two unusual water heater setups, but I'm quite pleased with the result!See MoreSee Lessdavidw9/26/2022Adam was early. He was prompt with his actions explaining each step with the utmost professionalism. He came on a Sunday which was a real surprise that he would work the weekend. Our whole experience was positive and friendly. Thanks for the great job. I'll see you in about 15 years for another water heater.See MoreSee Less
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- Anna Welch9/26/2022Adam was amazing. Rheem sent me the wrong part for repairing my hot water heater. When I told him I had been without hot water for a week, he told me he wouldn’t want me to go without it for what could be another week and that he would still go ahead and fix it. This was the best customer service I have had in a while and he was quick!See MoreSee LessJwatson51829/26/2022Juan did a good job installing my water heater. I purchased a new water and pressure tank and Juan from Fast Water Heater Company managed to get a taller water heat into the same area as the smaller original. He went beyond of what the sales person told me and took the time to explain the total cost of the installation. Juan made the installation a pleasant experience.See MoreSee LessJ S9/26/2022Great service, knowledgeable, friendly and quick. Adam answered all our questions. I called on Wed and had an appointment Thursday morning. We had a time slot between 11am and 5pm. Adam called around 9am ahead of schedule, I wasn't home yet but was able to get there around 10:30. Adam arrived about 5 minutes after we got home. Checked the current water heater gave me the quote and explained everything that he was going to do and immediately went to work. He continued to explain and answer all our questions.See MoreSee Less
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- Joann Williams9/26/2022The job went along fantastic. Installer Chuck Shattuck was great, answered all questions and explained operation of the heater, plainly and described each part of the heater. Chuck came on time and finished in a timely manner, cleaning up well once job was completed. We have used Fast Water Heater company in the past and will use them in the future. We highly recommend this company!See MoreSee LessRebecca Zucati9/26/2022Adam was very kind about understanding my situation (flooding in the garage) and went over and above explaining everything to me. I had to pay some additional fees because of the age of my water heater (23 years!) to bring it up to code but he did not rush me in making a yes or no decision. He also arrived professionally wearing a mask. I would highly recommend this company!See MoreSee Less
- Cheng Chang9/26/2022Mr. Campbell performed an excellent hot water heater replacement project for our apartment unit. The hot water heater provides domestic hot water and space heating. He is very thoughtful for installing piping system to serve both functions. He addresses all issues from the previous installation. We are glad he could assist us for the replacement of hot water heater.See MoreSee Less
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- Novagreyhound9/26/2022David and Jose were professional, friendly, on time, and efficient. They called before arrival, texted me to let me know they arrived and were respectful of my needs (quietly entering bc my son had piano practice, removing shoes in home). They worked really well together to diagnose a potential leak in my water heater gas line. Turns out there was no leak, but they were thorough in checking, took my concerns seriously, and didn't make me feel bad when there was no leak. They took time to explain where the gas smell was coming from and why/when it will happen, and what to expect if there is a gas emergency. I can't say enough good about their professionalism. Much appreciated. David actually installed our water heater two years ago and did a great job then - sorry for just getting around to giving you a great review for that! I would recommend them if you are in need of the services they offer! The gal who helped set up the appointment was very kind and helpful too. Thanks all!See MoreSee LessKristin Murray9/26/2022Adam did an excellent job installing our water heater! He was communicative, very professional, friendly, and completed the task way faster than we expected. The whole process was seamless and it was a very positive experience. Highly recommend Fast Water Heater. We’ll definitely use them again!See MoreSee Less
- Adam Dudsic9/26/2022Bottom line: I got: -Fast, friendly, polite service -The water heater I chose -Carefully executed, high-quality work -Clear explanations of the work done and how the system works -A clear understanding of how to check/maintain the equipment -A better price than the first company's estimate I received (which excluded some of the additional work I got) My old water heater started leaking the day before Easter weekend. In addition to the issues caused by the leak itself, I was worried that I might have additional problems or expenses finding someone to replace it over a holiday weekend. I got a referral from the HVAC company that previously installed my old water heater (a long time ago, when they were still permitted to do that in Washington). The company to whom they referred me gave me a quote that seemed high (based on the cost of a water heater and labor costs I found on the Internet); it wasn't clear to me how the charges broke down and what they covered. So, I went to Home Depot, selected a high-quality water heater, and got their service number for water heater installation. Home Depot's service department set me up with the Fast Water Heater Company. Fast Water Heater was indeed fast to respond. They gave me a base quote closer to what I expected and set up an appointment with a technician for the next day. My technician was Eric Stevens. I couldn't be happier with Eric's quality of work, professionalism, and manner. He was friendly and polite, and answered all of my questions thoroughly and patiently (including also later explaining how the equipment works and what I need to do in order to check and maintain it). Eric examined my old water heater setup carefully and described what he would have to do to install the new equipment (the new heater and a new expansion tank). Some additional work was required by code changes over the last 17 years since my last water heater was installed (e.g., installing a drip pan and drain pipe) and other considerations (e.g., I asked him to replace the old water inlet gate valve with a new ball valve, and he also improved the venting ducts). Eric wrote a quote including the itemized equipment and work. I approved and he went to work. The job took a little more time than I originally expected, but I don't mean this as a complaint; I appreciate that he didn't rush! My plumbing experience is very limited (changing faucets, installing toilets), but based on that experience and compared to the installation of my old water heater, the new installation looks like high-quality work to me--very clean joints and a minimum of twists and turns. And during the few times that I checked on progress, Eric was always very focused on carefully doing what he was doing. I highly recommend Fast Water Heater for water heater replacement, and am particularly happy with Eric Stevens' manner and work.See MoreSee LessEDNA9/26/2022Adam fixed the gas water heater Roto Rooter had already charged me $550 to fix but didn't. He did it in 20 minutes and found that they other guy had left a gas part loose. It only took 1 part being replaced not like the Roto guy told me that I would need to replace my 14 month old water heater for a cost of $3,200. He was fast, knowledgeable and honest.See MoreSee LessLilo Merr9/26/2022Had a water heater replaced. Tech that installed it (Adam) was very professional and answered all my questions. If I need another service in the future I would ask for Adam again. Excellent, fast worker. Called around for estimates and they seemed to be the only company with fair prices.See MoreSee Less
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- Garry Fujita9/26/2022Adam was our installer. He was professional, fast, provided information about what to expect about the installation and the product, and cleaned up after himself. I highly recommend this company, and Adam in particular. I also spoke to Scott at this company and he too was very professional and extremely helpful, explaining the ins and outs about water heaters. I also spoke to another person who was equally helpful as Scott and Adam who helped with the bid when I finally decided to use their services. Regretfully, I do not recall her name. Like the other two, she was very professional and extremely helpful. I had a great experience with every person who I spoke to and dealt with at this company.See MoreSee Less
- Laura Stuhr9/26/2022Edited to add: When the TPU inspector came out to inspect our new water heater he noted that our plumber had been "very conscientious" about the installation. *** Adam was friendly, thorough, and attentive to details. He was responsive to questions and addressed specific needs for our installation (replacing a very outdated and broken water heater). Pricing seemed fair relative to other bids, and he was there early in the timing window the day following our initial service request. His work was impressively efficient- in and out in just over two hours to complete diagnostics/estimate, removal, modifications, and replacement. Much appreciated after two prior service visits and two weeks without hot water in October. Regarding COVID precautions, we also appreciated that he arrived in and wore a mask without request (not the case with prior bids). Hopefully we won't need a new water heater for another 20 years, but if we do I'd certainly call Adam again!See MoreSee LessMarty Eckrem9/26/2022Eric Stevens at Fast Water Heater Company was very professional and diligent at installing my water heater! He also took out an unneeded water filter system and ensured that there were no leaks. It took longer than usual -4 hours- but he stayed until it was perfect. He left at 8 pm but he had another client waiting for him miles away. Eric is a very hard worker.See MoreSee LessAmanda Lee9/26/2022I called on Thursday morning and got my new water heater Sunday. Amazing service, very responsive. Caleb was very knowledgeable and friendly. I feel confident if I have any issues they will be fixed quickly. I would recommend this company to anyone having any plumbing issues.See MoreSee Less
- Amber Chantry9/26/2022They were great to work with from start to finish! We have an older home that took some finessing to figure out a good game plan for a new water heater as the new heaters are bigger than they used to be and therefore would not fit into our water heater closet. They came up with a game plan that helped us not have to do demo work to get a new water heater and still kept the pricing reasonable. From initial call (who was very patient and answered all the questions I had) to installation, this was a wonderful company to work with. Highly recommend!See MoreSee Less
- JB Guzman9/26/2022Needed a new water heater installed and was able to get an appointment on Monday 4/25/22. Prompt replies from the personnel that answered my questions and gave me a rough estimate. Juan was the plumber who did the removal of old water heater and installation of the new one. He had a window frame of 9-2 to arrive and he came at 10 am which was great. He was courteous and professional. Things went smoothly and he answered any questions I had. I did end up paying more than the estimate but the service was stellar.See MoreSee Lessnikhil n9/26/2022I have replaced my old water heater. I was expecting a huge bill, but these guys gave me a pretty good deal. They are very professional, on time and polite. David was the technician. He was just amazing. I highly recommend this company for anyone looking to replace or fix their current water heaters. Awesome job folks.See MoreSee Less
- Jane Mitchell9/26/2022Brandon arrived in the estimated window of time that was given when I made the appointment . He explained a couple of options and the pros and cons of each option. He finished the work in the estimated time he quoted. He was very polite and professional. I’m extremely pleased with his work.See MoreSee Less
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- Mitchell Hymowitz9/26/2022I sought three bids for my "tricky" installation. By far, the entire FAST team was the most knowledgeable and responsive, and they had the best price, too! The installers were incredibly creative, clean, quick...and on time! I'm not looking to do this again, but if I do, I will call FAST.See MoreSee Less
- Bryce Phillipy9/26/2022Water heater blew up on Thursday. I was afraid that it might be a long wait given the supply chain shortage, but they were able to get me installed only 2 days later at the price they quoted on the phone. Brandon Campbell was an excellent service technician and did the install in less than an hour and a half. Left the home clean and was friendly and respectful of the property.See MoreSee Less
- Gladys T9/26/2022Had to replace my 21 yr old water heater. Used Fast Water Heater Co (Home Depot). The installer Adam called me 30 minutes prior to arriving and came on time. He explained to me what was needed to get everything up to code and answered all my questions. Adam installed the new water heater in a reasonable amount of time, he cleaned up the garage space before he left. I am very pleased with the work done, would highly recomment this company and ask for Adam.See MoreSee Less
places we service
OREGON
Our technicians are familiar with all the local Oregon plumbing codes and inspectors and can ensure your water heater gets replaced or repaired to code, the first time.
BAY AREA
We specialize in the installation, repair and service of water heaters in the Bay Area, from Napa County down to Santa Clara County. All technicians operate out of several local service centers around the Bay Area.
WASHINGTON
Understanding and adhering to local Washington water heater codes ensures your water heater is serviced or replaced safely. Call by noon for same-day water heater service.
LOS ANGELES
We service all of the greater Los Angeles area, including Orange County, Los Angeles County and Ventura County.