How Can I Tell How Old My Water Heater Is?
Identifying Potential Issues and Their Solutions
Whether your water heater isn’t heating water properly, is leaking, or making strange noises, it’s crucial to identify and address the issue promptly. Most household appliances have a limited lifespan, and understanding the age of your water heater can be key to determining whether a repair is viable or if it’s time for a replacement. Even more encouraging, some water heaters may still be under the manufacturer’s warranty.
Locating Essential Information
If you don’t keep detailed household records and receipts, don’t worry. Many water heaters have a label affixed to the side of the unit, displaying essential information you need.
Different Manufacturers – Same Technique
Although the method to determine the age of your water heater varies slightly by manufacturer, the general approach remains similar. Almost every water heater has a rating plate, but its location might differ.
The plate usually includes the manufacturer, model, tank capacity (for tank heaters), wattage of the heating elements, and the year of manufacture. Deciphering this information is somewhat like cracking a code, and the key to this code varies depending on the water heater’s manufacturer.
How Old is My Water Heater?
To find out the age of your water heater, first identify the manufacturer, which should be clearly listed on the label. Then, proceed to determine the unit’s age. Here’s how you can do this for a few top manufacturers:
Rheem and A.O. Smith Water Heater Age:
Look for a serial number with 10-11 digits. The first four digits represent the month and year of manufacture. For example, Serial #0915****** indicates that your unit was manufactured in September 2015.
Bradford White Water Heater Age:
Bradford White uses a coding system for its serial numbers. The serial number starts with two letters, where the first letter represents the year and the second the month of manufacture. You can check their latest production codes online.
American Water Heater Age:
American Water Heater simplifies the process. Their serial numbers, consisting of 10 digits, begin with the year of manufacture followed by the week of the year. So, a serial number starting with 1220 means the unit was made in the 20th week of 2012.
Need Water Heater Repair or Replacement?
If your water heater brand isn’t listed, contact us for assistance or use NACHI’s serial number decoder. Remember, your water heater might still be covered by the manufacturer’s warranty. For any repair or replacement needs, discussions about an upgrade, or if you have questions, don’t hesitate to call us. We’re here to ensure quick and efficient solutions for your water heater concerns.
Contact Our Water
Heater Experts Today!
The water heater in your home is often overlooked — but it’s one of the most important appliances and provides a great deal of comfort on a daily basis. The good news is that Fast Water Heater can keep your hot water flowing with our fast, dependable, and hassle-free services. After all, we specialize in everything from water heater maintenance and repairs to comprehensive installations.
Hot water is an essential part of everyday life, and if you’re without it, don’t wait to get the problem fixed. Contact us today to get a free quote!
You’ll find our water heater contractors servicing various parts of Washington, California, and Oregon, including Bothell, Auburn, Gardena, Richmond, Troutdale, Seattle, Portland, and Los Angeles.
See what our fans er..customers have to say
Rated 5 out of 5 stars based on 1057 customer reviews
Lance Evans10/09/2024Nice work ... quickly figured out mifg defect on new hot water heater. Fixed quickly under warranty.See MoreSee Less
Saleh Kekhia8/12/2024Chad did an amazing job with the installation. He was quick and clean.See MoreSee LessThe Living Dolls Family7/14/2024Rod and Tim met the hurdles and challenges of replacing my hot water tank like determined professionals. They did a stellar job.See MoreSee Less- Mehdi Karkoudi7/11/2024Great serviceSee MoreSee LessLinda Price7/11/2024Serviced my furnace and AC. Fast, friendly, professional. Their employees go above and beyond. I’ve been with this company for a few years now and I think they are great.See MoreSee LessKimberly Jones7/11/2024Best company to work with! We were referred to them by several friends and after numerous quotes decided to work with them based on recommendations, pricing, and professionalism. The installers are great! Perfect timing to have ac installed! Thank you so much! Wish we would have done it sooner! As homeowners, please remember to help keep installers safe and hydrated while working in the summer heat!See MoreSee Less
- Joseph Moran7/10/2024Awesome service got us up and running in less than 24-hrs on one of the hottest days of the year. Technician very thorough, knowledgeable, and professional very thankful for there service.See MoreSee LessJosh Bell3/21/2024We had Chad as the lead technician from Fast Water Heater and he was very knowledgeable - great service. They installed our new water heater within 2 to 3 hours.See MoreSee LessRainee Tubbs3/21/2024Thank you for such great service!!See MoreSee Less
- Shea Ingram3/20/2024Keeping it quick and easy - Fast, knowledgeable and great service. Thanks guys!See MoreSee LessPaul Tolo3/20/2024We discovered a hot water heater drip on a Sunday afternoon. By 1:30 Monday afternoon we had a new 50 gallon Rheem water installed. Fast Water Heater Co. definitely lived up to their name! Our installation technician, Thomas G., was fantastic. On time, very knowledgeable, and personable. Exactly the kind of person you'd want handling your installation job! In short, I was impressed with Fast Water Heater Co. and very appreciative of their 24 hour service. 👍👍See MoreSee Lessdariush khaleghi3/20/2024Excellent service. Polite and professional technician! Efficient and seamless installation. Thank you!See MoreSee Less
- Kenneth Gradzewicz-Kuan3/18/2024I called Fast Water Heater on a Saturday to have a tank leak looked at. They were able to come by the next day. Chad and his assistant showed up right on time and were polite and professional the whole time. After a bit of educational tracing through tangled, covered-up plumbing (Chad was happy to explain what was happening with disused pipes and how the hydronic heating system worked), they quickly confirmed the expansion tank leak, replaced it, and cleaned everything up in less than 15 minutes. They did note the (10 year old) age of the water heater but didn't hassle me to replace it. Couldn't have asked for better, Fast continues to be my first call for water heater issues.See MoreSee LessLes Anderson3/16/2024They installed a new water heater for me in only a couple of days. It has worked perfectly for me. Thanks Rod for the great job.See MoreSee LessSam3/16/2024Great service , great priceSee MoreSee Less
- Elizabeth Crouch3/16/2024Great Service! They understood our rush when our water heater started leaking and they were there to help us get a new one put in the same day. Excellent, professional service from the installer as well. I’m definitely happy with my experience and would highly recommend!!!See MoreSee LessWallace Gass3/16/2024Excellent turnaround time and expert installation! Great job!See MoreSee LessChris Ives3/16/2024Great experience! Install was quick and looks great.See MoreSee Less
- Gina Marion3/15/2024Needed new water heater. Aaron reviewed new parts we didn’t have like safety shut off. Never heard of that so many thanks. Don’t expect a new water heater should fail but this is a great addition. Everything looks great and is working great.See MoreSee LessShelley Nordlund3/15/2024Polite, professional, helpful.See MoreSee LessGeorgia3/15/2024I had a referral to Fast Hot Water Heaters by another person in my condo association after going to a bigger store in the area and not feeling understood. So Fast Hot Water heater listened, had me send pictures and sent Rodney the next day. After looking over my situation of just thinking I HAD to have new hot water heater, Rodney inspected my tank and connections, etc and advised waiting another year or two. I was very appreciative of his honesty and will save up and certainly have them back in a year! Nice to have honest people.See MoreSee Less
- Gerritt _3/15/2024The Daytona pit crew of Hot water heater replacement. Less that 24 hours from broke to fix. Very friendly and courteous.See MoreSee LessGraham Armstrong3/15/2024The people who helped me schedule and the people who came out to do the work were both very friendly. Turnaround was quick, the work was quick, they didn't try to upsell me on anything, and the total cost was much more reasonable than a quote I had received from another company.See MoreSee LessSean Kelly3/15/2024Thiago was professional and clearly explained his work. Having earned my trust, Thiago and Fast Water Heater Company will be my first call when the need arises.See MoreSee Less
- Ronald Vogl3/08/2024FAST is great. The plumber knew exactly what had to be done, and did it efficiently, at a price that was better than those offered by other companies.See MoreSee LessMary Mealey3/08/2024Chad did a great job, actually fixed stuff on our water heater set up that should have been set up differently. Very Nice great customer service. Had the job done quick. Replaced our water heater, over flow tank and gas valve.See MoreSee LessEni Meredith3/08/2024Called today and done today, what it says Fast water heater, is fast and we have a brand new water heater, old one gone, i dont have to deal with it and price for what it done is reasonable.See MoreSee Less
- Christina Huckins3/01/2024Fast Water Heater Company (formerly Nordstrom Heating) did an amazing job installing my hot water tank. Within minutes of my landlord calling they contacted me and set up a same day appointment. I was so happy to not have to wait like most other places that quoted us. The tech Cory was friendly, efficient and showed me how to work the tank, informed me of the warranties and was finished in just under 2 hours. I highly recommend them!See MoreSee Lessjilani basha3/01/2024Very professional and completed the work on time and also explained the whole system how it works and what I should be taking care of, and also vacation mode helps me when I’m out. I’m very happy. Thanks JSee MoreSee LessAutumn Peele3/01/2024Discovered leaky water heater on Friday night. Left a msg with leasing company at 8am on Saturday. FWH called me right back. They came out the same day by 3pm and had the new water heater in by 4pm. Courteous, professional, communicative and did a great job. They took the time to answer my questions. 👍See MoreSee Less
- JM3/01/2024Eric did a great job helping me replace my old tankless water heater. He did the replacement nice and fast and patiently answered my questions.See MoreSee LessBryce Johnson3/01/2024Thoroughly professional. These folks run a tight ship and know there stuff. I appreciate their integrity, it showed when they credited me back some money. Other contractors would never do that and look for opportunities to add additional costs. I recommend this company and would use them again.See MoreSee LessDavid Westby3/01/2024Eric was great. Solved a simple problem the installer’s messed up. He thought quickly to resolve what seemed like a more complicated problem with our new water heater, when in reality it was a simple fix to get the gas supplied to the heater. Frustrating that the other company installer did this incorrectly, but super glad to have had Eric there to provide the solution. 5/5 highly recommend.See MoreSee Less
- DAT DINH3/01/2024Professional Timely Thorough Organize Easy to communicate with Willingness to answer any questionsSee MoreSee LessChrista Werle3/01/2024Main line customer service and senior tech sent were professional, kind, knowledgeable, and FAST. 😉 I ignored a problem for too long and also needed help diagnosing exactly what the problem was. Chad took great care of me and worked with my geothermal tech to replace my desuperheater tank and heat pump water heater. Fantastic 😍See MoreSee LessStacy Piedmonte3/01/2024Eric was our technician and he was AWESOME! He took the time to patiently explain options for the water heater pricing and did an awesome install. Highly recommend, especially if you get Eric!See MoreSee Less
- Davis Vincent3/01/2024Eric worked on our HWH & did a stellar job!! Great guy & well informed on his expertise..See MoreSee LessMaggie Wang3/01/2024Our heater stopped working, Eric from fast water heater company was really helpful to have diagnosed the issue and fixed it. We got quotes from multiple companies, they provided the lowest estimate with the clearest itemized plan. We knew exactly what was done and how much it would cost. The communication was fast and smooth. Highly recommend them!See MoreSee LessDavid SANGUIN3/01/2024Replacement of my old water heater which was leaking! As Juan would say, I was on borrowed time. Replacement of the unit was overdue. Great job from Juan, professional, he took the time to explain me all he had done, what to expect with the new one and cleaned behind him. Final price was significantly more than initial one on the phone but there were some legal improvements required + I took options such as a water leak sensor - don’t want to go through another flood.See MoreSee Less
- Megan Rickner3/01/2024Thiago was the best! Punctual, informative, and polite. He did a great job estimating and installing a water heater.See MoreSee LessBenjamin Listwon3/01/2024We had an excellent experience with Fast Water Heater! Our water heater linked out on the weekend right as we were headed into a cold snap, of course, and we were worried we’d be in for a long wait or high weekend install rates. Instead, we got next day service, affordable, competitive rates, and a smooth installation process. From the initial scheduling, to the inspection and install, and the follow up, everyone was professional, courteous, and communicative. True to the name, the install took under 90 minutes, and everything was clean and well documented. Honestly, an 10 out of 5 star experience!See MoreSee LessAustin Richards3/01/2024Technician was quick efficient and knowledgeableSee MoreSee Less
- Sue Ramey3/01/2024This company comes out fast and does the job quickly. I am so pleased with the service commitment. I would definitely recommend them in any case.See MoreSee LessRobert Adams2/22/2024Competitive bid and a great technician. I had some follow up questions and he did not hesitate to come back and alleviate my concern.See MoreSee LessMatt Gombossy2/20/2024Chad from Fast Water Heater did an excellent job reinstalling two water heaters at the building I help manage in Issaquah. I would highly recommend his professional and efficient service to anyone.See MoreSee Less
- Othon Reyes Sanchez2/20/2024Juan did a great job! He was very thorough, professional, and explained all the work needed with a lot of detail. I’m glad that they replaced my water heater and I would recommend themSee MoreSee LessKathy Humphrey2/17/2024The team who installed the new water heater were great throughout the process - from the initial visit and estimate to the installation. Professional, efficient, careful and very pleasant to deal with. Highly recommended!See MoreSee LessMatthew Hosek2/16/2024fantastic service by Fast Water Heater Company and Roman, thanks!See MoreSee Less
- Ted Colden2/16/2024Chris was very polite , explained everything he was doing being careful of the surroundings did an awesome job on the install cleanup making sure that I understood everything about the new hot water tank that I needed. Very happy with the service. Thank you.See MoreSee LessCollisionCase832/09/2024Incredible service. Everything was explained thoroughly prior to install. The installation was quick, and clean. It looks so much better than what was originally there.See MoreSee LessKen Hostyn2/09/2024Great service, Thomas showed up on time, installed the new hot water heater, cleaned up and there were no issues. Will use this service again. Thank you Thomas for a job well done!See MoreSee Less
- John Lewis2/09/2024Great workSee MoreSee LessFraser Mendel2/09/2024What you don't want to discover early in the morning in January is your hot water heater leaking. What you do want, however, is responsiveness from a contractor - and Fast Water Heater provided that. Through the HD contractor connection, was on the phone with Fast Water Heater, had a clear and professional explanation and price quote for 3 different models of water heater which could replace my leaking unit, and by late afternoon had Brandon at my house installing a replacement. Brandon was concise, friendly, and efficient, pulled the old unit, and got the new one installed. Highly recommended!See MoreSee Lessdebra foss2/09/2024Vinland Yandall is the best contractor who has ever worked on my cottage. Very thorough, very polite. He cares about his work.Thank you Vinland! Debbie FossSee MoreSee Less
- Logan2/09/2024Chris Scott did a solid job in our house, very efficient and very helpful!See MoreSee LessAbhimanyu Dutta2/09/2024Very professional. They replaced my hot water unit in 1.5 hours. Even gave my a little discount. The heater is working perfectly now.See MoreSee LessCathy VonWald2/02/2024Chad and the other tech (didn’t catch his name) called before they came. Explained every step and all the parts of the cost. They were efficient and very helpful with the process and my questions.See MoreSee Less
- Brittany D'Amico2/02/2024Our water heater installation had all the problems due to its location but the technicians were knowledgeable, helpful, and extremely courteous. I would definitely work with Fast Water Heater again, especially if Tim was the technician.See MoreSee LessSharon Longaker2/02/2024Jesus Ruiz, with Fast Water Heater Company, was a pleasure to work with. He did an amazing job replacing my leaking water heater on the same day I called. Professional, skilled, friendly and easy to communicate with. I am extremely happy with his work. Highly recommend! Before and after picturesSee MoreSee LessCale Hoopes2/02/2024FAST has been amazing and my service today was top notch! They came, solved the problem in less than an hour, same day, would call them again and hope that I don't have to, but when I do I can trust that they will pull it off quickly and easily!See MoreSee Less
- Bill Kounellas2/02/2024Fast Water Heater is a great company to work with. Quickly responded to my needs and had a field tech out there the next morning. Even offered same day service but I had prior commitment. I would definitely work with Fast Water Heater again! And Thiago was awesome. Called when he was on way, explained what was needed and did a great job!! Highly recommend him!!See MoreSee LessKeegan Musser2/02/2024My technician, Brandon, arrived right on time and was very efficient, briefing me on his work in a comprehensible way so I had ample choice as to the proceedings. He was even able to finish up before the end of the day so I wasn't stuck at home supervising! Highly recommended.See MoreSee LessAmeet Kular2/02/2024Excellent service and speedy install of our Water Heater. Our service tech Chis was thorough and efficient. Got us up and running in very little time. Appreciate the diligent work. Fast Water Heater CS was also exceptional and coordination of scheduling. Highly recommend.See MoreSee Less
- Carlos Garcia2/02/2024I contacted the company through Home Depot for replacing a water heater. They were very quick to respond with a quote and get me scheduled right away. The installers were on time, friendly and professional.See MoreSee LessJoshua Zimmerman2/02/2024Chad is greatSee MoreSee LessHoward Cowles1/25/2024Very excellent installation of the new hot water heater. Very clean and tidy install, no mess to clean upSee MoreSee Less
- Douglas Lee1/25/2024About 2 weeks ago, I had my water heater replaced after having it for roughly 2 decades and it went flawlessly. Thomas went over everything in detail and made sure we got what we needed. Definitely recommend him to others for his services.See MoreSee LessRo1/24/2024Very professional, knowledgeable, and yes - fast! Worked on my parents' house in Bellingham. Tammy from Home Depot in Bellingham gave me their number. Everyone I talked to: Cecilia, Tim, Sam, and Edward were so very patient and nice. Jesus, the technician was so polite and thorough. The City Inspector showed me details that were impressive. Pricing was comparable to others, plus my parents received a Senior's Discount. Thank you!See MoreSee LessTerry Johnson1/24/2024Water Heater purchase and installation. Both the ordering process and the installation were efficient and thorough. Bonus, the tech was delightful.See MoreSee Less
- Glenn Newman1/23/2024They installed a new water to replace a new one that didn't work out. They were responsive and did great work. The water heater installer added foam insulation under, a pan and an expansion tank. It has been working freat since thenSee MoreSee LessSteven Hunt1/23/2024Great service- came out same day to diagnose, was back only a couple days later & got everything installed including the new heater!See MoreSee LessMichael Sawyer1/22/2024Our hotwater heater quit this morning, I called for help after church I received a callback from Fast within 40 minutes within another 20 minutes I got a call from the technician who arrived in another 15 minutes and diagnosed the problem and had it fixed within the hour. Well done FastSee MoreSee Less
- Tom Griggs1/21/2024Excellent service I was very happy with my technician service and knowledge he answered all my questions and completed his work in a timely manor Thanks again for Juan's Great ServiceSee MoreSee LessAnthony Zu1/21/2024The installer was on time, clearly explained the work, didn’t pressure me into a decision, and did a great job with the installationSee MoreSee LessEndo Shun1/20/2024My water heater broke the night before, and flooded my garage. Called FAST the morning after and they sent two guys to install the water heater. The dispatcher said it would be $2200 + $200 for a permit, but with venting adjustments, plumbing, water pan, pressure tank and tax, it ended up being $3200. A little disappointed the dispatcher didn’t mention all that, but they did a good job, and the Rheem Pro Series 50gal heater seems solid. I called in the morning and they came around 3pm and finished by 5pm. Thanks!See MoreSee Less
- John Glauber1/20/2024Thiago performed our hot water heater install and did a stellar job. He was incredibly courteous, knowledgeable, and friendly. Highly recommend Fast for their honesty and due diligence.See MoreSee LessDeanna Schroeder1/20/2024Excellent jobSee MoreSee LessCassie Lee1/20/2024Great company and great technician! Very prompt and efficient. I highly recommend!See MoreSee Less
- Michael Tuttle1/19/2024Eric at Fast Water Heater did an awesome job with our installation. Professional, amazing. Other plumbers tried to tell me that my job was complicated because it's upstairs and they'd have to cross over carpet and blah blah. Eric said it was a straight forward job and he did it perfectly...no additional fees added. It was about $900 for the installation. Bought the heater at Home Depot for under $1000...12 year warranty. Other plumbers were asking $3500 total and including a tank with half the warranty.See MoreSee LessNicolas Pouliquen1/18/2024Had a weird power surge issue that completely fried my water heater. Was able to get service the same day. Super quick, great service. Thiago did a great job explaining everything, diagnosing the issue, and fixing the problem. Super happy with his work!See MoreSee Lessangel saenz-badillos12/27/2023Very positive experience with Fast Water. Called in the morning and had new heater before lunch . Chad and Aaron where absolutely fantastic. Very clean uninstall, great install including all new pipes and very clean results. My old heater was also installed by Fast Water and died of old age after more years than I am willing to admit online. Never any issues or leaks.See MoreSee Less
- Colleen Garrigus12/25/2023Excellent and very professional service. Answered all my questions as well as explaining the totallity of the system they installed. Courteous and knowledgeable.See MoreSee LessKE ZHOU12/24/2023Thiago is fantastic, very professional, easy to talk to, spent time to check on everything, on time tooSee MoreSee LessAnonymous Reviewer12/22/2023We had a water heater go out and they were quick to respond and get the issue repaired. Chad was very detailed in his communication regarding the issue and what was done to repair it. This company has always done great work and has always repaired the issue on their first visit. Highly recommend using this company!See MoreSee Less
- Mark Hugh12/21/2023Honest, reliable, good communication, and fast service. A great value!!!See MoreSee LessNaizeth Muniz12/21/2023Slash was amazing! Quick in and out of replacing my water heater! And explained every step. Amazing service!See MoreSee LessJohn Eckhouse12/20/2023Thiago Pires was very friendly and informative regarding setting up a new water heater in my home. Everything was installed to perfection!See MoreSee Less
- fikre yohannes12/20/2023Very professional and friendlySee MoreSee LessShaq Otieno12/20/2023Wonderful and preciseSee MoreSee Lessjay coop12/20/2023Tim was great. He took care of things while explaining the process in great detail. I’d hire him again. This water heater never looked better.See MoreSee Less
- Gary Kindle12/20/2023This company is all as advertised All items and services were done from start to finish well within the time frame. Some updates were done to replace 20 yr.old parts, and safety items from the old installation on our new waterheater. Cleanup was done well and completely.The Tech was very professional and pleasant.I would recomend giving them a call, as strive to do the best.See MoreSee Lessmike fraley12/20/2023I am greatly appreciative for Tim and his excellent service. Really friendly and did an amazing job on my new water heater. I would definitely recommend him and his company for the great service they provide. I can't say enough good things about Tim and how he made this an excellent day for me and my family. Thank you againSee MoreSee LessGD12/20/2023Thank you to the technician (Roman) for arriving at the time specified. Roman walked me through the safety check process, and explained in full detail of the work. Roman then provided information on what was needed to complete the job for replacing my water heater. He was extremely courteous , thorough and showed professionalism. Roman completed the work, and walked me through the final process, and provided information if I had any future issues. Overall, I was completely satisfied with the installation, and the work that he provide in a timely manner. Well done!!!See MoreSee Less
- Michael Cain12/20/2023True to the name, this service was fast! Although a bit more expensive, we got exactly what was needed.See MoreSee LessLogan Edwards11/28/2023The team that came out was as incredibly helpful as they were profesional and knowledgeable. Their work was quick, efficient, and clean. Thank you!See MoreSee LessMax Nowicki11/27/2023Caleb was awesome and got our new water heater installed and ready to go while answering all our questions in a very helpful and friendly way - I’d recommend him to everyone!!See MoreSee Less
- Joslin Roth11/26/2023They helped with our hot water emergency within 24 hours of the initial phone call. Our service technician, Caleb, was kind and funny. Our particular install was anything but easy, but he hung in and got it finished.See MoreSee LessConnie Raguso11/25/2023The experience with Fast Water Heater Company was excellent. Roman Gubenya arrived promptly and was thoroughly professional and helpful throughout the process. He had everything under control. We couldn't be happier.See MoreSee LessJay Rule11/24/2023Fast replaced my 17 year old water heater with a new Rheem unit. The installer explained the steps he was doing because I wanted to learn as I'm an engineer. The removal and installation process took about 3 hours. I'm just happy I have hot water again .See MoreSee Less
- Karthik Ramachandran11/23/2023Erik did a great job. Highly recommend himSee MoreSee LessAshton Dall11/22/2023They did a great job and were in and out super fastSee MoreSee LessAaron Laing11/22/2023Caleb was friendly, patient and an absolute perfectionist when it came to the installation.See MoreSee Less
- Gleb Margolin11/15/2023We got connected with Fast Water Heater through Home Depot, and after comparing with ~5 other companies in Seattle they had the best bid. Roman was very helpful all throughout, and did a great job in replacing our water heater, making the changes we need to get up to code, and keeping the entire place clean.See MoreSee LessPeter Fiddler11/15/2023Fast, quality service, communicative technician. Fast Water Heater subcontracts for Home Depot. I filled out a form on the Home Depot website and got a phone call from Fast Water Heater within a few minutes. I had to answer some questions - how big is the water heater, how many stairs to reach it, how much clearance around it, how many amps on the circuit breaker. They made a preliminary estimate of about $1400. They could send out a technician the next day. The earthquake straps and foam insulation pad under the water heater did cost extra, maybe a total of $100. The technician had the water heater in his truck. I accepted his bid, and he installed it in a little over an hour, which was great. Beforehand I had to fill out one form and afterwards about seven, which seemed excessive but not really a problem. All in all I am very happy with how quickly Fast Water Heater responded and with the quality of the installation.See MoreSee LessBen Schofield11/15/2023Caleb was great--communicative, fast, and figured out how to deal with my old garage.See MoreSee Less
- Jon Tonouchi11/15/2023I called Fast Water Heater Company to replace our old electric water heater. The whole process was smooth and stress free! Tim came over to do the install. He was very friendly and knowledgeable. I appreciated how he took the time to carefully explain the work he was going to perform. The quality of his work was excellent and he made sure to clean up the premises before leaving. He also was patient in answering all my questions. I am a satisfied customer!See MoreSee LessJudy Askew11/15/2023Very professional and fast service. I am happy with my new water heaterSee MoreSee LessRachel Jarvis11/15/2023Chad and team were quick, efficient and respectful of our airbnb tenants as they resolved a water heater issue and replacement. We will be using them again in the future for our other properties. Thanks for the help.See MoreSee Less
- Leila Woolsey11/15/2023I had a great experience with Fast Water Heater Company—the technician Thiago was timely, professional, thorough and efficient, finishing the installation in less time than I anticipated. He patiently answered my questions about the new water heater, and gave me clear instructions and information. I highly recommend him and this company!See MoreSee LessJohn Killen11/15/2023Installed new water heater. Looks great. They cleaned up nicely and work was done in great timeSee MoreSee LessDale Shardelman11/15/2023Very friendly, knowledgeable, respectful, quick and helpful. I recommend them highly.See MoreSee Less
- Colin Reid11/08/2023F.W.H. Were allocated as a contractor for a warranty company so my hopes weren’t high, though I couldn’t have been happier with the availability, response, good service and outcome. Thiago was pleasant, informative and professional. Thanks!See MoreSee Lesscarrie lynes11/08/2023They were fast, cheap, on time, and professional. 10/10 recommendSee MoreSee LessBrett Koons11/08/2023Chad did a great job installing my new Rheem 40 gallon hot water heater. The installation was completed on time and with quality. Chad was able to answer all my questions and I'm really happy with the outcome of his work.See MoreSee Less
- David Woodrell11/08/2023Matthew Smith was out to our house yesterday to do some repairs on our Rheem 75gal water heater and we couldn't be more pleased with our experience with him. He was ON TIME for our appt (a biggee for us!), did the work in a most professional manner, was very knowledgeable and answered all our questions concerning the solution to our tank's problem. We would certainly recommend him to anyone needing good dependable service.See MoreSee LessBenjamin Lyu11/08/2023Great experience working with FAST to have the water heater installed. Tim is friendly and very professional.See MoreSee LessShelagh schopen11/08/2023Caleb was very thorough in replacing my hot water heater and his experience and great sense of humor was an added bonus! Would highly recommend his service.See MoreSee Less
- Anna Malametz11/08/2023He was very clean, polite and professional! Was able to get out new water hooked up quickly and showed me how to adjust it. Highly recommend!See MoreSee LessHoàngVi T11/08/2023The technician was knowledgeable, kind, and friendly!See MoreSee LessYanghui Ding10/31/2023We have replaced our water heater with technician Jesus. Our old water heater was leaking and Jesus did great job to replace it. We definitely recommend him and fast water heater.See MoreSee Less
- Cathy Vujovich10/30/2023Caleb was professional, on time and cleaned up after installing the water heater.See MoreSee LessHris Dimitrova10/29/2023Superb job! Very nice customer service, fair cost actually got a better unit installed with 12 year warranty for the same cost i got quoted elsewhere. Very professional & fast.See MoreSee Lessilikatadodachacha10/25/2023Guy who came and did our heater was amazing. Absolutely went above and beyond in every aspect. Very polite, very professional. Couldn't of asked for a better experience.See MoreSee Less
- Jonathan Cross10/25/2023Very helpful and knowledgeable. Quick service.See MoreSee LessJudah Beals10/25/2023They were very efficient, and very helpful! Highly recommend for those replacing water heaters! Chad Radcliff was the one who came to my place today, very appreciative of his hard work too!See MoreSee LessPatrick McCoy10/24/2023From the associate at Home Depot to the call center for scheduling, to the installer who came to my home and performed the replacement; every step was professional, communicative, and completed the way I wanted with a better price than other companies. ThanksSee MoreSee Less
- Lawrence Hicks10/24/2023Friendly and efficient. Thanks for getting this done same day!See MoreSee LessSilvette Lee10/24/2023Person that I initially spoke with when looking to purchase water heater, was knowledgeable and friendly. He patiently answered all of my questions. The installation went very well; the technician was knowledgeable, professional and friendly. He too patiently answered my questions and provided explanations that I could understand.See MoreSee LessGlenn Dubin10/24/2023They were prompt with on time appointment. The installation was clean and professional and my technician Chad was able to answer all of my questions. Their price tho not lowest was the best value and offered the best warranty.See MoreSee Less
- Rich Longstreth10/24/2023The two representatives who did the work to replace our hot water tank did an excellent job. They were on time, efficient, and C thoughtful in the way they went about their work. They also took time to make sure we understood what they would do, what options we had, and what the cost was. We appreciated their friendly natures and considerate behaviors and attitudes for the time they were here. Without any hesitation, we would recommend them and their company. Great job.See MoreSee LessRebecca Mikesell10/24/2023Chad did and excellent job replacing the water heater in my unit . He was great with communication, especially when explaining exactly what was being taken care of. Very good costumer service and I’m very thankful for the new water heater!See MoreSee LessBlake Morris10/17/2023Juan was very professional and communicative during the installation of our new water heater. He answered all our questions and service was completed quickly. Would recommend 🙂See MoreSee Less
- Danny Dang10/17/2023Job neatly done.😁See MoreSee LessManu Saxena10/17/2023Caleb did a great job, professional, took the time to answer our questions and gave us valuable tips.See MoreSee LessCheri Rhea10/17/2023They were easy to work with and arrived as promised. Juanexplained everything and was very professional.See MoreSee Less
- Amaryllis Lockhart10/17/2023We found out our water heater was leaking as we were heading out the door to go to the airport. Called Fast Water Heater and in 10 mins I had someone scheduled to come out the next day and install a new water heater. Tech was great and called us while we were on vacation with everything they were doing and the price. Came back to a beautiful new water heater with everything up to code. They did a great job and we really appreciated it!See MoreSee LessSue Montgomery10/17/2023Fast Water Heater lived up to every condition they promised in the work order. Prompt, knowledgeable, efficient, highly recommend them.See MoreSee LessBabsy Alot10/17/2023Excellent service, quick water heater removal and replacement. Caleb talked us through the new machine and we really appreciated the great service. On time, price matched quote, friendly and professional.See MoreSee Less
- Andy Weaver10/17/2023I called many places for quotes and this place had the best pricing and warranty options. My technician who installed it, Steven, was amazing. He explained everything for me and got the job done super fast. They live up to their name!See MoreSee LessRay Bautista10/17/2023Work with Chad. Polite and professional, felt like he wasn't trying to upsell or cheat me. Good experience would use againSee MoreSee LessLizzie Jones10/10/2023We had Tim Fernley install our water heater, and he did a great job with whole process, keeping us informed of each step, and was very friendly & personable.See MoreSee Less
- Bryce Allen10/10/2023Caleb was top notch, very proficient and professional. Couldn't have had a better experience. Thank you much!See MoreSee Lessjacanna wyatt10/10/2023Eric came out today on short notice and was able to install a new water heater for us. He was super friendly and got the job done quickly. I would recommend this business to anyone and feel lucky that we ended up having them help us out. A huge plus is we knew before he started the work exactly how much we would paying and there weren't any surprises like you get with other plumbers.See MoreSee LessHoby Jurgens10/10/2023Tim did a great job installing our hot water tank. He was very knowledgeable and also gave us some advice. Great personality, and we highly recommend him.See MoreSee Less
- Alena Li10/10/2023I made request yesterday online. fast water heater called me back quickly. after answering a few questions about the model, problem, location, they gave me a reasonable estimate. and schedule the appointment for today. the technician showed up in time and get job done nicely and clean. now I have a new heater working.See MoreSee LessMike Deluna10/03/2023Tech was on time, fast and efficient. Very knowledgeable and communicative with residents and myself. Would recommend if you need a lot of water heaters installed fast.See MoreSee LessDevendar Reddy.N.10/03/2023Chad is very professional for replacement of my water heaterSee MoreSee Less
- Cindy Cruz10/03/2023Very pleased with the service, prompt service and professional service by Tim. Thank youSee MoreSee LessChris Scullin10/03/2023I have used Fast Water Heater twice and have been very happy with the service.See MoreSee LessMichelle Marr9/30/2023Chad was an awesome person to work with. He is a problem solver. He solved a problem that saved us 350.00. He is professional and has a great sense of humor.See MoreSee Less
- Jan Helde9/30/2023Replaced the water heater in the amount of time the technician estimated. Very pleased.See MoreSee LessJoy Zhou9/30/2023Super efficient! Great service, great work, great price!See MoreSee LessChandra9/26/2023I had a water heater replaced with Roman and I found him to be very knowledgeable and friendly. He explained all the issues with the current heater and why it was leaking, unfortunately I had to get it replaced but fortunately found someone who not only gave me a fair price but also worked very quickly. I would totally recommend fast water heater company and Roman.See MoreSee Less
- Camlynne Davis9/25/2023Great initial call-in and technician to install our water heater, both very professional. Thank you so much Tim & Birk!See MoreSee LessCasey Vick9/24/2023Tim the water tank technician was outstanding! A real professional. I would recommend him to anyone.See MoreSee Lesssheri pfeifer9/22/2023Big thank you to Tim Fernley he was our tech today. Very kind honest professional and quick. Truly it was the best service backed by honesty. Thank you Tim!! ☺️See MoreSee Less
- Dyrk Daniels9/19/2023Excellent customer service. Extremely professional installer and good value for the money!See MoreSee LessScott O'Briant9/12/2023Great experience. Called yesterday and Ramon was out this morning to install. He was on time and did a fantastic job on the installation. i would highly recommend Fast Water Heater Co.See MoreSee LessVirak Bun9/12/2023My water heater is now working greatSee MoreSee Less
- Pauline C9/05/2023Thiago was so professional and thorough and kind! We are so pleased with his work and wonderful service!!See MoreSee Lessmichael clary9/05/2023He did a very good job very responsive to all of our questions I would rate him a very good employe.See MoreSee Lesstushar dangashiya9/05/2023Overall very nice experience and very reasonable price.See MoreSee Less
- Brian Cook8/29/2023Great response and time to get a tech out to install a water heater. Install was efficient and high quality.See MoreSee Lessjake cramer8/29/2023Tim was able to answer any questions I had and installed the water heater in a jiffy. Will go to these folks again in the future!See MoreSee LessCharles Mac8/29/2023The service was great and we got the issue quickly fixed. Very professional and informative!See MoreSee Less
- Sarah Simmons8/26/2023Caleb was great! Incredibly professional, nice, and patient with scheduling issues. Explained everything thoroughly and was very knowledgeable and answered my many questions. Would definitely recommend!See MoreSee LessNestor Sr. Alejandria8/26/2023Excellen job tim did and he work in detail.See MoreSee LessTara Chin-Sang8/26/2023Buying an older home, we knew that we’d need to replace the water heater soonish since it was over 10 years old. But didn’t expect it to start leaking the first time we ran the dishwasher 😖 While googling water heater replacement, a Fast Water Heater Company truck drove by my house and I took it as a sign. I called them, the pricing seemed reasonable and they were able to have someone look at it the same day. Steven was professional, communicated well, and pointed out/fixed a venting problem we didn’t even know the old heater had. Having worked with contractors in the past who either didn’t show up when they’re supposed to or end up causing more problems by installing things improperly, we were super happy with Fast Water Heater Company’s quality service and communication 😃See MoreSee Less
- Lola Twelve8/26/2023Great service, super professional, explained everything really well, answered my questions and cleaned up everything! Definitely recommend!See MoreSee LessPhoebe Seiders8/26/2023Chad from Fast Water Heaters was great -- prompt, courteous, and professional and patiently answered all my questions. He took care of moving my stacked washer/dryer, got the new water heater installed, and even made sure to take care of a loose hookup when getting the washer/dryer back in place.See MoreSee LessJohn Logan8/26/2023Called mid morning got good general price and had appointment for mid afternoon came at 3pmSee MoreSee Less
- Linlin Liu8/26/2023Charlotte on the phone was super informative and a big help. Tim, the technician, was patient, kind, and totally professional. He gave me some solid advice. I'd for sure recommend their services to others.See MoreSee LessScott MacWilliams8/26/2023Fast Water Heater Company replaced our water heater. We are happy with the process and result. They took their time to answer our questions, offered competitive pricing and gave us a prompt appointment. They were professional and we would definitely recommend them!See MoreSee LessHanna Harris8/26/2023Brandon and the whole Fast Water Heater Company team were so professional, helpful and quick to respond to my water heater leakage situation! They were polite, knowledgeable, communicative and made the whole experience stress free and I would highly recommend and will definitely use them again if needed!See MoreSee Less
- AG8/26/2023Chad from FastWaterHeater was an absolute blast to work with! Excellent, prompt and professional service! He explained in detail and answered all of our questions. Definitely an honest company with fair pricing. I’ll be reaching out to the FastWaterHeater team again! Thank you Chad!See MoreSee LessAdriana Alonso8/26/2023They installed my water heater in 2017. Today, I got my water heater inspected and drained. All looks brand knew! Fast service and great instructions from their technician, Rich! Thank you!See MoreSee LessMichael Davis8/26/2023Technician was friendly, courteous and on schedule. Got the work done quickly and said he makes it a point to comply with the company name “Fast” 😀 I would Highly recommend them.See MoreSee Less
- shyam srini8/26/2023I would highly recommend this business! Thiago Pires was very professional and provided excellent service!! He explained the details of the work clearly and answered all our questions. He was great to work with, and I would recommend him and the Fast Water Heater company to anyone looking for water heater needs.See MoreSee LessJustin Mitchell8/26/2023Jesus Ruiz of FAST Water Heater Company was very thorough, yet quick, and informative with the installation and operation of the new hot water heater installed in my home. A leak was discovered in my 20-year old Rheem at 10pm on Friday night. By Saturday afternoon at 4pm, I had a new, installed hot water heater. It was a perfect and flawless experience, with the great help of the FAST Team and Jesus!See MoreSee LessAlejandro Perez-cortes8/26/2023They exceeded my expectations. Thank youSee MoreSee Less
- Garry Burr8/26/2023Excellent all around service. This is my 2nd time using Fast Water Heater Co. My hot water tank malfunctioned at 4:30. I called and spoke with Charlotte who had all my info from 7 years ago. She was out of stock on the size I needed but went the extra step to make calls to other companies and by 5:00 she not only located one but arranged for delivery and installation the next morning. She quoted the approx price and told me what to expect. She was knowledgeable, professional and made it painless. Next morning I was called by Tim who had the heater and asked if he could come earlier as there was a cancellation. He was a true professional as well as a gentleman, arrived exactly as he said, explained everything, and 2 hours later the job was done! I couldn't be happier with the service I received. GarrySee MoreSee LessGirma Bekele8/26/2023The technician did an excellent workSee MoreSee Lessbrandi skachenko8/26/2023Chad was very professional when he installed our water heater we would definitely recommend fast to anyone.See MoreSee Less
- Bruce Munro8/26/2023Worked fast, and professional. Handeld a difficult job in good time.See MoreSee LessLoren Hovde8/26/2023You never know quite what to expect when you have some sort of major service done at your house. In this case, we had our hot water heater replaced. This was no small task as it was located in the crawlspace below the house with limited access. Fast Water Heater Company sent the best technician we could ask for. From the moment he arrived & introduced himself, he was nothing but professional. We were instantly relieved, and that kind of peace of mind is valuable. Thank you, FWHC, and a big thanks to our tech, Chad! #GoHawksSee MoreSee LessRyan Braganza8/26/2023Caleb did an excellent job installing our new water heater. Having it done on a Sunday is a plus. Highly recommendSee MoreSee Less
- Debbie Leger8/26/2023Steven was amazing. He was on time, cleaned up, super knowledgeable and even funny. Thank you Steven for stopping the flood in my garage and replacing my hot water heater.See MoreSee LessAudrey Heintz8/26/2023Great group! Very accommodating time wise and polite and professional. Full water heater replacement done in less than 2 hours and everything left in great shape! Thank you!See MoreSee LessDennis Berg8/26/2023Tim was Amazing! On time and right to work. New Water heater is doing the trick!See MoreSee Less
- Diane Smith7/26/2023Rheem water heater (installed originally on 9/2/20 and serviced on 3/2/22) stopped working on 7/13/23. Tim Fernly responded and provided excellent service in a very pleasant manner. He tried to make a repair, but it still didn't work, so he replaced the unit quickly and efficiently.See MoreSee LessSamantha Koenig7/26/2023Easy to set up and get taken care. 10/10 🙂See MoreSee LessJohn Shoosmith7/26/2023Great Job. Tim was well prepared and accomplished a professional installation very quicklySee MoreSee Less
- Tamara Knapp7/26/2023I had an absolutely great experience with this company. Tim gave such incredible customer service. Communicated clearly, timely, and the follow up was just amazing. I would highly recommend this company!See MoreSee Lessdhows WA7/26/2023I'm so impressed with how professional the service team of FWH is from the estimation to installation I experienced. They helped me to replace old gas water heaters recently. Backend team member Anthony helps me with solution to void further headache because of my personal mistake during permit process. Technician Thiago is amazing person: punctual and skillful. Thiago and other team members give me confidence to say that I do not need to worry about any up sales by exaggeration requirement as long as I ask service from FWH. Thiago also educates me how to DIY for maintenance in case. I definitely will ask help from them again for any service related with water heater because their team is the best I ever experienced in terms of price and service so far.See MoreSee LessChristina Hughes7/26/2023Some issues came up over the course of my water heater install (old pipes, clogged faucets, etc.) and he just told me the problems and fixed them. Very straightforward and professional.See MoreSee Less
- Hot Mama7/26/2023Emergency call and Fast showed up immediately. Chris was very knowledgeable, experienced, friendly and professional. We highly recommend!See MoreSee Less3arthTraveler7/26/2023When we had reported a leakage with our 8 year old Water Heater (which was still under warranty), Fast Water Heater Company provided a replacement Water Heater and dispatched a technician out to our place that same day. Roman from Fast Water Heater Company arrived with our replacement water heater and explained step by step what he was going to do. He also explained that our old water heater had an internal crack which can be caused by water expansion. With this in mind, he also installed an expansion tank which alleviates the water pressure on the water heater. Overall, the removal of the old water heater, installation of new water heater, to leaving with our old water heater - took about 2hrs Overall Roman from Fast Water Heater Company was very professional, friendly, and did an excellent job.See MoreSee LessDave Lord7/26/2023Tom who brought and installed our new water heater was excellent - prompt, efficient and highly competent.See MoreSee Less
- Nehaya Dashti7/26/2023Extremely efficient!See MoreSee LessKyle Clark7/26/2023Great experience, same day, very prompt, very professional. Roman Gubenya did a wonderful job, would recommend to anyone, great service!!See MoreSee LessMarta Pelayo7/26/2023Brendan did a great job installing my new water heater. He explained the estimate fully and answered all my follow up questions. Very satisfied!See MoreSee Less
- Deb K7/26/2023Installer was early, called 20 min. In advance. He was professional, kind and efficient. In addition to installing new water heater he replaced two hoses... the gas hose had a small leak. Very detailed.See MoreSee LessMarilyn Chen6/26/2023I called Home Depot, and it connected to the company , they responded very nice, and solved our water heater problem. Highly recommend 👍See MoreSee LessGaye Collver6/26/2023They came out and looked at the situation and told me what needs to be done before I can have them replace the water heater. On a holiday weekend, I thought it would be impossible to get ahold of someone and get them out to the house, but when I called them, they were ready to do it right away and without charging higher holiday weekend prices. Their prices were about half of the price others wanted to charge. I haven't had them do the work yet, because they need me to get some electrical work done first, but I anticipate a good job, from working with them this far.See MoreSee Less
- Trey Harnden6/26/2023The Rep was extremely professional, quiet and efficient. He talked me through the process before he began, then he completed the work of swapping out the old water heater for a new one in ~45 minutes. Then he walked me through the new one and was off. Zero mess, extremely professional, and very nice. I think his name was Andy?See MoreSee LessHot Garbage6/26/2023Brandon Zarelli came through and did a great job on my new water heater. Thank you, Loc.See MoreSee LessC J Wolf6/26/2023Brandon is a very knowledgeable and skilled professional who did an excellent job in all phases including an estimate which was accurate to the penny, removing old water heater, installing new water heater heat pump and going over use and care instructions. He has a great sense that of humor and was a pleasure to deal with. Highly recommend Brandon and the entire Fast team..See MoreSee Less
- n7ton6/26/2023It's Friday morning and you have plans for the weekend only to discover that your water heater has a leak. I called Fast Water at 11:00 am to schedule an install. Mr. Ruiz was at my door by 12:30 and quickly got to work. The work was top notch and completed in a very timely manner.See MoreSee LessNorma Jordan6/26/2023Chad installed our new water heater today & did an excellent job! He was efficient, professional & cordial always explaining precisely what he was doing & answered all my questions!See MoreSee LessM M6/26/2023Our Fast Water Heater technician was professional, friendly, knowledgeable, and capable. We've met multiple employees now and each one was like this. Thanks to Aaron for doing a great job with our water heater.See MoreSee Less
- Lyle Scott6/26/2023Caleb did really nice work. He was punctual and polite, filled us in on everything we needed to know, got the work done neatly and promptly. Made sure we know how to identify future issues and how to request service if needed. Deserves a good recommendation.See MoreSee LessDavid Gustafson6/26/2023They replaced the broken Rheem water heater with a new one. They handled the entire process very professionally. And quickly.See MoreSee LessMichael Boyer6/26/2023Tim was fast, efficient and thorough. We are very satisfied.See MoreSee Less
- Nickie Moran6/26/2023Chad and assistant were cordial, professional, and efficient.See MoreSee LessCassidy Richards6/26/2023My water heater went out. I asked Home Depot if they had an installation company. They referred me to your company. I'm very pleased with the services. The gentleman that did the work was a very professional, polite, respectful. I will use your company for future jobs. Adam should be commended for his work. He worked very efficiently and clean. Thank you for having an employee with the knowledge and professionalism Adam had. I hope others follow his example. THANK YOU, CassidySee MoreSee LessSteve Ferrero6/26/2023Our residential water heater started leaking on a Sunday evening. I called FAST early Monday morning and a technician (Tim) was onsite by 9:30 a.m. Tim provided a detailed description of the situation along with a recommended course of action (gas water heater replacement). The new tank was on the truck and complete job (with some custom code adherence modifications) was completed prior to Noon. Tim answered all questions, performed the necessary work in a timely manner and was friendly to engage with. Although I could have shopped around and likely found a lower price, I feel I was provided a competitive price with great service and responsiveness.See MoreSee Less
- Jon Heath6/26/2023Worked with Fast through Home Depot after our hot water heater quit. They were very professional and Adam did a great job getting the old one out and the new one installed. Very happy with the result,See MoreSee LessIms Llc6/26/2023Service technician Caleb was equipped with new tank and all parts to install our new water heater without having to leave to fetch more parts which may have delayed install. We will always use this company when needed, Caleb was very informative of Everett codes and install process, Our new water heater looks good and we'll have years of service from it, Thank you CalebSee MoreSee LessNoah Schoenfeld6/26/2023Super fast water heater replacement.See MoreSee Less
- Jeffery6/26/2023Brenden with Fast Water Heaters was very professional, easy to work with, and a very pleasant person. He replaced our 23 year old, gas water heater with the newest, most efficient, tankless water heater. We recommend Fast Water Heaters for your water heater replacement.See MoreSee LessShawn Myers6/26/2023I am very happy with Samuel’s knowledge and straightforward approach, I would definitely recommend this company with Samuel as the installer. It ran me about 2500. I put in a hot water heater, they upgraded me to a professional no charge, they put in a mixing valve and an expansion tank, I have a good piece of mind with Samuels installation job.See MoreSee LessJustin Britten6/26/2023These guys are great. Fast and customer service was awesome. 😎 recommend. Brendan was very knowledgeable great to work with!See MoreSee Less
- Terri Runkel6/26/2023Jesus was very kind and professional. Hard working and knows his job. It was a pleasure to have him service are hot water tank. 5***** all the way. Good luck to you! Thank you so much 😊See MoreSee LessSam B6/26/2023Matt went above and beyond. He called to give me an eta, took time to explain things to me until I could understand and in the long run helped save me a lot of money and heartache. Truly one of the best experiences I have had with a home technician. Thank you, Matt!!!See MoreSee LessJay Singh Kushwaha6/26/2023Tim did a really good job in swapping out our old unit and explained everything about what he did. He was quick and we enjoyed working with himSee MoreSee Less
- Ambrose Bradley6/26/2023The process was easy to set up and have completed in a timely manner, especially when it comes to a water heater. I was very pleased.See MoreSee Lessgrace ft6/26/2023Chad (of Fast Water Heater) and his assistant were very professional and efficient.See MoreSee LessSean Brady6/26/2023Awesome service. Couldn't be happier. Fair price, fast (same day, 2 hours) and friendly service.See MoreSee Less
- Gary B6/26/2023I was shocked at the price of hot water heater installation, but the quote from several installers was close to the same. Fast Water Heater Company got someone out the day I called. I needed to do some prep work before the new hot water heater could be installed, and when I finished (late in the afternoon), I called them back and they were able to install the tank the morning of the next day. The installer was pleasant and cleaned up the area nicely after the work. I'm looking forward to running the dishwasher and taking my first shower in four days!See MoreSee LessE Smith6/26/2023Amazing response time, great service, and quick. Great service! Thank you!See MoreSee LessJacklyn Chua5/26/2023Chad and his team were efficient and respectful when they came to install our new hot water tank. We also asked around and they are very fairly priced for both the tank and the installation, and have better warranty terms than most. Would definitely recommend to family and friends!See MoreSee Less
- Lorraine Gordon5/26/2023Chuck from Fast Water Heater Co. installed a Hybrid water heater to replace our old electric one. The job included relocating the W.H. & accessory service lines. He did quality work & everyone I spoke with was friendly & knowledgeable. Highly recommend them! L.G.See MoreSee LessJohn Sacchetti5/26/2023FAST WATER HEATER CO... IS FAST! And PROFESSIONAL. The installer Adam knows his business is personable and talented. 5 STAR RATING!See MoreSee LessSharon Ross5/26/2023Jeff Ziminisky and his partner were here 1st thing this morning and diagnosed the water heater leak immediately. They were able to fix the leak that was occurring outside the tank by changing some fittings and a valve. I really appreciate their professionalism and kindness to do this repair with no cost to us. As seniors, my husband and I live on a limited budget and this was an unexpected problem but a great outcome! Thanks to all!See MoreSee Less
- Bradley Raynor5/26/2023As described and fastSee MoreSee LessRocket Hanson5/26/2023Tim and Roman are super friendly, professional, and knowledgeable. They went through the bill thoroughly and didn’t pressure me into anything. They explained everything they did and why, so I have a better understanding of how my appliance works. They removed my old water heater and fully installed the new one in only two hours. I’m extremely pleased.See MoreSee LessYvonne Bergholm5/26/2023My water heater died today. Water everywhere. Home Depot helped me out on a Sunday morning connecting me to Fast Water Heater Co. They were able to come to my home within an hour of making the appointment on a Sunday. Tim called me to let me they were a half hour out. Both technicians were very friendly and answered all of my questions. They explained everything I needed and why I needed it. They were sympathetic to my distress of a broken heater and the water damage. They had the work completed in about an hour. 13 stars for both of them.See MoreSee Less
- Vicky McKay5/26/2023Jesus was great! Knowledgeable and very easy to answer all my questions. Totally understood the scope and cost of the service. No surprises.See MoreSee LessMASTER OF THE UNIVERSE5/26/2023Fast clean and friendly. And yes of course castle grey skull is my official location! So glad you get it!!!See MoreSee LessWilliam Xie5/26/2023Richard came by for an inspection of our 15 year old water heater, was very knowledgeable about my questions and provided good recommendations. Quoted 3.8k for replacement gas tank + fixing the plumbing and scheduled for next day installation. Update: Chris came around noon and replaced the water heater, answered my questions, and was great to work with. Fantastic company, will use their services in the future!See MoreSee Less
- Dabney Mitchell5/26/2023Chad and the crew at Fast Water Heater provided fast & professional service. We had a tenant moving in and it was urgent this was finished. I guess it’s all in the name… fast! Much appreciated!See MoreSee LessAndrew Xu5/26/2023Jesus is very professional, explained the very details of the installation, and being transparent about the pricing.See MoreSee LessR Valadez5/26/2023Adam came over diagnosed my system, which was very old and functional, and updated all my equipment to current code. He was fast and efficient and did a great job. I found it yo be a great value as well.See MoreSee Less
- Monty Lish5/26/2023Replaced my failing water heater. Very professional and got the job done right. Would definitely use them again and recommend.See MoreSee LessM G5/26/2023Great technician and quick installation. Definitely would recommend using their serviceSee MoreSee LessDana Gundlach5/26/2023Had a leaky overflow valve, Adam diagnosed it right away and fixed it within 30 min!See MoreSee Less
- Lori Eakman5/26/2023The installer from Fast was friendly, thorough, and helpful. The installation went smoothly even though my 40 year old water heater and its placement (in a small closet with shelves in the way) threw Chuck a lot of curveballs. Thanks so much for persevering!See MoreSee LessRobert Mustard5/26/2023Brendan arrived on time and did a thorough explanation of the work needed and cost. All work was done in 3 hours with a thorough cleanup and final inspection.See MoreSee LessAlisha Riff5/26/2023Wow this company was super fast very kind and helpful during a time of our business being without hot water which was very stressful. Words can’t express how happy and excited we were that Chris our installation guy got the job done in a shorter amount of time than he had estimated and he did it during business hours with no problems at all without disturbing our business. Super fast and efficient would totally use this company again in a heartbeat and will be recommending to others! Thank you for saving us!See MoreSee Less
- Dylan Mize5/26/2023Rod was super professional and kind, and got the job done quickly without cutting corners. Great quality work and very fast.See MoreSee LessAlex & Mystery Loveless5/26/2023Aaron was professional, friendly, polite, very easy to talk to, and explained things simply and in enough detail to provide a full understanding of the work being done.See MoreSee LessK5/26/2023Brandon was very professional and friendly. Explained everything he was doing. And the pricing was good for what needed to be done. I am very happy with the prompt service and would recommend them.See MoreSee Less
- Jay Parker5/26/2023The techs were very social and pleasant. Explained the whole system after they had finished. Overall a great experience.See MoreSee LessMarci Mechler5/26/2023Our technician Chris was thorough in explaining needed improvements to system before installation, billing adjustments to meet requirements, very efficient in old heater removal and new heater replacement. He showed homeowner features and settings and was very efficient in getting job done right and restoring hot water to our home. Very pleased with process and help from company when we transitioned from and old leased water heater from PSE to a purchased one. They also provided a military discount which pleased my father, the homeowner. Great company to work with from office to field!See MoreSee Lessdavid cordera5/26/2023Scheduling was a problem but the installation was impeccable. Chuck did a perfect job, it was worth the wait. I certainly would use them again. DavidSee MoreSee Less
- Johan Peterson5/26/2023Great guys, professional, on time, and quality workmanship. Would hire again.See MoreSee LessDaniel Couch5/26/2023Quick install and very professionalSee MoreSee LessSeung Oh5/26/2023Very fast and good.See MoreSee Less
- Kathie Salonen5/26/2023They were on time, friendly, professional, and informative. It was a pleasant experience.See MoreSee LessEugenio K4/26/2023Great serviceSee MoreSee LessElise McGinley4/26/2023We had a cordial experience scheduling a date for our water heater replacement with Charlotte. Birk provided us with a lot of good starter information on rough estimate etc. I had a question concerning permit cost and was able to get that answered by phone. On our appointment date, Chad was able to come out early in the day and was friendly, answered our questions and made the breakdown of cost easy to understand. They cleaned up well and were careful and streamlined with their work despite it being fairly quick. Chad was thoughtful to have had two tanks brought just in case of a different scenario with regards to an answer I had previously given. His knowledge and experience were front and center. Thank you!See MoreSee Less
- mia kim4/26/2023Tim, the technician came at my place fast. Very friendly and polite. He is professional. I am very pleased his work. Thank you so much for the wonderful service for me. I will call your company whenever I have plumbing problems. I am sure that your company is very happy to have you for them. Thank you again, Tim.See MoreSee LessJacob Brock-Anderson4/26/2023Brandon was great! Company did the job for a reasonable price.See MoreSee LessEILEEN KRAABEL4/26/2023They did an excellent job!! Pleasant to deal with. 10 Star job!!!See MoreSee Less
- Bob Vegar4/26/2023Excellent work; personable; high quality work. You will not go wrong with Fast Water Heater.See MoreSee LessJanne Vuorela4/26/2023Awesome professional service from initial call to finish with best pricesSee MoreSee LessJoel Bruce4/26/20231 immediate service 2 on time 3 Friendly and efficient 4 knowledgeable 5 very clear on explanation 6 true craftsmanship 7 follow up phone call upon completion 8 will highly recommendSee MoreSee Less
- Joshua Plotkin4/26/2023Brandon is a model employee. He was prompt, professional, and Happy to educate on all parts of the process.See MoreSee LessStephen Buettler4/26/2023Adam, was early and in and out in less than 2 hours. Very professional and easy to work with.See MoreSee LessIrene Eadie4/26/2023Aaron was the greatest installer I have had come to my house in years. He knew the product was polite I would recommend him very highly.See MoreSee Less
- Grant Mittelstaedt4/26/2023Jake and Brandon were very professional. Jake (sales) was very patient and gave me a detailed cost breakdown. He told me the model and brand water heater and that’s what I received. No bait and switch. Jake even told me how to reset my 10 yr old water heater so I’d have hot water over the weekend until the replacement happened. I had a bad thermostat and the water was overheating and automatically shutting off. Brandon, the installer, had the old heater removed and the new one installed in about an hour and explained the basic operation. Very happy with Fast Water Heater Co.See MoreSee LessCarlos Castaneda4/26/2023The technician was fast and came the same day the report was created.See MoreSee Lessiris tsui4/26/2023Brendan was awesome! He did an amazing job going over the process and answered all our questions, and was very thorough in the installation process. Would definitely recommend and use Fast Water Heater Company again!See MoreSee Less
- Joseph Quiros4/26/2023Fast water heater had availability the same day we needed a new water heater. Caleb was polite, and efficient! He was a one man show, dismantled and hauled away our old water heater from the third floor (with no elevator) brought the new water heater back up to install. He started at 1:10pm and was out the door by 2:55pm and this even included a quick synopsis of how to adjust, and what to do in case anything went wrong. Would highly recommend to anyone that needs a water heater on the fly.See MoreSee LessInfo4/26/2023My experience has been very positive. Everyone was very helpful and responsive. I feel the quality of the service provided was excellent and I want to especially commend Jesus Ruiz, the tech who did the installation. Jesus Ruiz was superb and highly professional. He’s very knowledgeable and skillful. Working with Jesus built my confidence and trust in this company and my decision to go forward with the purchase. This company is very fortunate to have Jesus Ruiz as an employee and on their team. Thank you! Cynthia BrixSee MoreSee LessMini Chen4/26/2023Brendan was awesome! He was very professional and walked us through every detail. He did a really great job on my water heater replacement.See MoreSee Less
- Albert Hwang4/26/2023We had a water heater that started leaking, and the team at Fast Water worked hard to accommodate me with a same day appointment (within 3 hours!), and I had a new water heater up and running before end of day. The crew that came out was knowledge and professional. Highly recommended.See MoreSee LessLuis Eduardo Takahashi4/26/2023Our technician Jesus was great in providing a clear estimate before starting work and finished the job in less than 2 hours.See MoreSee LessBrian4/26/2023Brendan is very knowledgeable and professional. He installed our water heater in a timely manner and cleaned up. I recommend him for your future water heater installation.See MoreSee Less
- mark ermi4/26/2023It started with an easy call with Fast Water Heater Company to diagnose the problem. The person answering the phone was friendly, the estimate was accurate, I felt taken care of and the process for repair was spelled out so I knew everything that was going to happen, ahead of time. Less than two hours later, Tim and Roman were problem solving our unique water heater space, and helping me understand what the replacement entailed. The two men worked quickly, they replaced our broken hot water tank expertly and they were solid professionals who ensured I understood the components of the tank. They cleaned up after they were done and the hot water works again. Tim and Roman’s professionalism and quality work, the person on the phone who helped me initially, and the quality of the tank and various parts, means I will recommend Fast Water Heater Company to my friends.See MoreSee LessZach Peterson4/26/2023Quick and detailed during the installationSee MoreSee LessRobert Wells4/26/2023Our hot water tank was leaking and so they replaced it with a new one. They came out on Sunday and charged the same as a week day. Taking out the old one and replacing it with a new one took 3 hours. They cleaned up everything afterwards. The installer went over everything. Caleb did a very good job.See MoreSee Less
- Jeff Wray4/26/2023Our water heater started leaking really badly on Sunday. All the water heater installers for our area were booked pretty far out. We just had our water heater installed about an hour ago. Fast Water Heater came out and was gone within an hour and a half or so! The installer was really friendly and kept me informed at all times. He actually drove down from Tacoma to help us out. I don't think I could recommend them enough! Thank you so much!See MoreSee LessMax Liu4/26/2023Great and professionalSee MoreSee LessBrandon Murphy4/26/20232nd time I’ve used them, everything went great and they got out here within a day or two which was great.See MoreSee Less
- Kelly Robertson4/26/2023This company was excellent from start to finish. Shawn returned my voicemail right away and they were able to send someone out within a week. Tim and Roman were communicative, friendly, and professional, and did a clean and efficient job on the installation. We were given a clear, itemized outline of the bid and potential add-ons upfront, and the pricing was fair with no pressure and no surprises at the end. I also appreciated their explanations on how everything works. We're new homeowners, and it was a huge relief to get the way-too-old water heater out of here!See MoreSee Lesspredro cerva4/26/2023The best service !! Thiago very Very friendly, the job well done, and cheap (almost 2000 dol cheaper than Mr. router) I recommend them 100%!!!!!!!!!!!See MoreSee LessRobert Gallagher4/26/2023Lived up to there name, fast. Great job and efficient, clean work also. I'd recommend again, ask for Chad as a tecSee MoreSee Less
- Sensible Home Mngmt4/26/2023Aaron Kahuli is AMAZING!! I want him to install for all of our properties! He is kind, considerate, polite to our tenants and always on time! He explains everything in detail! He deserves a raise!See MoreSee LessSM Caplan4/26/2023Fast Water Heater Company deserves a five-star review for their prompt response and efficiency in servicing the apartment water heater. Their technician arrived on time and was equipped with all the necessary tools and replacement parts to fix my faulty water heater. The technician was knowledgeable, skilled, and worked efficiently The entire process was hassle-free and stress-free, thanks to the exceptional services provided by Fast Water Heater Company. their professionalism, and how they maintained clear communication throughout the repair process, keeping me informed every step of the way. Overall, I can confidently recommend Fast Water Heater Company to anyone looking for reliable and efficient water heater repair services. They are the best in the business!See MoreSee LessRocco Maccarrone4/26/2023Tim was prompt, courteous, careful, and knowledgeable. I’ve had many service calls over the years … he was by far the best. Tough these days to find good customer service, but I was very pleased with Tim and Fast Water Heaters.See MoreSee Less
- Patrick Sorensen4/26/2023They arrived on time, explained my options, what they would do, and completed the work quickly. The whole transaction was done very professionally.See MoreSee LessJenn Mudge4/26/2023Super fast and efficient, easy to work with through Home Depot. Friendly staff, would definitely use again!See MoreSee LessEstella Williamson4/26/2023The team was courteous and polite. The technician was skilled and knowledgeable and completed work quickly and efficiently. Excellent quality work! I recommend them highly.See MoreSee Less
- Joshua Palmer4/26/2023Responded the day I called - fit me in upon a cancellation and came on time. Incredibly efficient and got my water heater working again, having all the needed parts on hand without having to order or wait. Super impressed with the service and technicians. Highly recommend!See MoreSee LessKatie Martin4/26/2023a upgraded our water heater and I'm so glad we went with this company. They guarantee their work and parts. Brendan was our tech and he was very professional, attentive and kept us in the loop through the entire install. Our house is in the 50's with lots of old plumbing, Brendan navigated through it beautifully and left us with a very professional job.See MoreSee LessKrista Christenson4/26/2023My husband and I were very pleased with David at fast water heater he was very informative,prompt and did a great job on are new water heater installation!See MoreSee Less
- Dawson Amerman4/26/2023Really went over and aboveSee MoreSee LessSean Reilly3/26/2023The installer Tim was super nice. He installed my new water heater quick and without any issues.See MoreSee Lessnikolay sorensen3/26/2023Jesus was on time, very professional, easy to understand (didnt use terms that only an installer would know) and very communicative about what needed to be done. He did not make me feel as if I had no options. He went above by fixing our shut off and making sure things were functioning properly. My husband was not happy with the pricing and Jesus did not let that change his professionalism. This is a shout out to Jesus! He is a true find! I would use your services again because of your stellar employee!See MoreSee Less
- Arthur Rains-McNally3/26/2023My water heater went out. Fast Water Heater had me covered. Easy phone service, understandable quotes over the phone, variety of options, scheduled next day. Service team showed up on time. Very nice, professional. Took the time to talk me through the whole project. Had to make some small modifications to get me up to code which did increase fees a bit (I was warned about that on the phone, and was happy to have things brought up to code). Clean work space afterwards. Super easy. Highly recommend.See MoreSee LessPeter Chang3/26/2023Eric Stevens from Fast was professional, prompt and did an amazing job replacing my direct vent water heater. Job was done in about 2.5 hours. The price was VERY competitive, about 60% of the ridiculous $5700 and $5900 dollar quotes I received from Gene Johnson Plumbing and ARS Rescue Rooter. I would definitely use this company again. Peter ChangSee MoreSee LessGui S3/26/2023They arrived at the scheduled time and were very friendly and responsive to any questions.See MoreSee Less
- Angi Fink3/26/2023Amazingly fast and easy! Technician was friendly and polite and got the job done so quicklySee MoreSee LessBrian Gray3/26/2023They were friendly, prompt, fast (as their name implies), Sunday morning, finished in about and hour and a half.See MoreSee LessCapitol Hill Resident Manager3/26/2023On time and communicated any updates throughout the installation.See MoreSee Less
- Matt Schuette3/26/2023Caleb did a great job replacing our water heater. Was done same day we scheduled at the end of the day after a job that ran long and he was still done on the early side. Work looks great, no sales pressure at all and kept me informed about what was happening.See MoreSee LessChasidy PowellSantos3/26/2023We use Fast Water Heater all the time at my job. They're great! Brendon one of their techs does a great job. He's knowledgeable, fast and puts out good quality work. Great company all the way around!See MoreSee LessSteve Leonard3/26/2023Great service, friendly technicians. Chad was awesome!See MoreSee Less
- L Cooney3/26/2023Awesome Service! Thanks Chad and TeamSee MoreSee LessSuzanne Wakefield3/26/2023Very efficient and fast, and provided excellent explanations of process.See MoreSee LessMike Brady3/26/2023It was a complicated replacement being a home hydroponic heating system. Adam was very knowledgeable and professional on the job.See MoreSee Less
- Machiwoomiapoo3/26/2023Adam Amra did an excellent job. Thank youSee MoreSee LessWaMatt 2533/26/2023Brendon was so professional, answered all my questions, did the repairs and informed me on what would be need to be done to resolve the issues. I'll call them again to help me.See MoreSee Lessjames tee3/26/2023Brandon and the guys at Fast Water Heater were awesome and super responsive. Our combination water heater and radiant heat boiler sprung a leak and partially flooded our basement. Brandon was at our house the next day, gave us the best bid, and came back the next day to install the new tank. From initial call to complete install in under 48 hours. These guys rock.See MoreSee Less
- Earl Brydson3/26/2023Great job. Fast friendly thouSee MoreSee LessKencana Sriwijaya3/26/2023Thiago clarified what needed to be done and was super patient with my questions. The installation was nicely done and Thiago also took the time to explain how to operate the hot water heater. Thank you.See MoreSee LessMichael Testa3/26/2023Arrived early, respectful quality workmen ship and very neatSee MoreSee Less
- Novilee Schwope3/26/2023Adam was amazing! He told us it would take two hours and he was done within 45 minutes! Had nice hot water within an hour of him leaving, cannot thank Adam enough for his kindness and expertise in his field.See MoreSee LessRyGuy3/26/2023Added a PRV and installed a new water heater.See MoreSee LessManuel Pampo3/26/2023Chris L. was the install technician who called prior to his arrival so i had the whole area cleared for access. The whole removal of my old heater and installation of the new one went smoothly. He explained the whole process and what parts will be needed and not. He also explained the process of making sure my install is up to current required codes. I asked a lot of questions during the whole process and I learned a few things from asking. Since the old heater was shorter he had to do a little modification and removal of old parts. I'm very happy with my purchase and install. The heater is a gas model from Home Depot. I was going to go with Bob's Heating or MM Comfort, but neither of them showed information on what choices of heater they provided on their website. I like to see what I am getting that's why I went to Home Depot to see what I want and not what the plumbers tell me I should get. I went with Rheem cause I had Rheem as the old heater tank and at 19 years, I still was not getting any issues, but I replaced it before issues arise.See MoreSee Less
- Cindy Wheeler3/26/2023I was really happy with the quick response that I received. I had a new water heater within 24 hrs of me calling. Brendan did an outstanding job!! I believe that Brendan is an asset to your company.See MoreSee Lessbrandy sullivan3/26/2023Having Fast Water Heater Company install a new water heater tank in our home was a positive worry-free experience. Their technician, Brendan Doheny, was on time, professional, knowledgeable, hardworking, and clean in his work. After consulting with us on the installation of the tank, he went to work with no outside distractions like being on the phone like so many people do. Their technician was a breath of fresh air and a great representative of the company. We highly recommend Fast Water Heater Company.See MoreSee LessJennifer Rash3/26/2023I had an emergency water heater replacement need and Fast was there with a quote. But even more, they explained everything, every detail and the tech Jacob was responsive beyond compare. It was such a great experience.See MoreSee Less
- Russell Akiyama3/26/2023Was very efficient, personable, and timely. Would recommend Caleb any time. A++++.See MoreSee LessOmri Bahat3/26/2023Reliable. On time. Responsive. We worked with Chuck. He's super solid!See MoreSee LessT B2/26/2023Brendan was great and very thorough. Highly recommend!See MoreSee Less
- Jacklynne Sienicki2/26/2023Failed expansion pump on my water heater. They had availability for next day install. Installed a new hot water heater and expansion tank. Knowledgeable, reasonable prices, and fast. Answered all of my questions.See MoreSee Lessmarilyn pedersen2/26/2023Very satisfied with prompt and professional service by Branden!See MoreSee LessRichard Simpson2/26/2023High quality installationSee MoreSee Less
- zxq dx2/26/2023Helpful and professional water heater repair.See MoreSee LessRobert Borghesi2/26/2023Is very professional quick and easy I highly recommend this company and the gentleman that did my installation.See MoreSee LessDusty Rhodes2/26/2023Brendan arrived on time after calling a half hour earlier to alert me that he was on his way. He was very personable and friendly, quickly diagnosed and reported the problem with our water heater to the manufacturer and arranged to have the replacement parts shipped directly to me with instructions to contact him when they arrived so that he could personally return to complete the repairs. He was very professional in both his appearance and conduct and I look forward to seeing him again.See MoreSee Less
- Charles Chu2/26/2023Punctual, did an outstanding job.See MoreSee LessHeather Wright2/26/2023Fast Water Heater was very professional, quick and efficient. I was so pleased with the knowledge of the technician, Adam, and he was finished with the installation quickly and even cleaned up everything afterward. Thank you!!See MoreSee LessJim Harris2/26/2023I live in a condo complex but the HOA Insurance stops where the paint on the inside of my walls ends. When a water leak in December 2023 happened in the ceiling of my downstairs neighbor occurred, I called several remediation experts to assess the problem. Number 1 on my list of calls was to Fast Water Heater Company. They had installed my water heater that is also the source of heat in my unit. My heater was less than 5 years old and they knew the equipment. Eric, their technician came out the same day I called, turned off the water and moved the water heater out of my laundry room so the source of the leak could be explored. When the time came to reinstall the water heater, Eric came back within three days to move the water heater back and to hook it up again. I HIGHLY RECOMMEND Fast Water Heater for any issues with such equipment. The price was reasonable and Eric was outstanding. Edward in their office also gave unstintingly of his time and advice.See MoreSee Less
- Ken Curtis2/26/2023Another company had just left this morning, provided an estimate and no idea when they could be out with a new water heater. This was after waiting for 4 days to have the technician come and tell us what we already knew; that we needed a new water heater. I called Fast at 11 am and we had a new Rheem installed at 2:30 pm. Everything was perfect.See MoreSee LessMyK Hell2/26/2023I found Fast Water Heater Company through Home Depot and I couldn't have asked for a better experience. I tried the large service companies (Greenwood, Bel-Red, etc.) but fared better with this company that primarily does water heaters. After giving them my old unit's model number and answering a few questions, I was offered 2 packages to choose from, then was scheduled for the next day. The thing I liked best about the contract they emailed me was that there was no obligation until the technician arrived, inspected the old system, and gave a final estimate. For example, if additional work is needed to bring the system up to code, they would charge extra, but the customer has no obligation to move forward with the work. The email also stated very clearly what was included with the installation and what would cost extra. Tim was awesome! He called 30 minutes before arrival and arrived on time. He was friendly and fun, and did not pressure me to buy a bunch of add-ons. His instructions for me were clear and he finished in approximately an hour and a half. He said the installation went beautifully, and now our household has piping hot water instead of lukewarm water. We literally stood under the shower for 30 minutes yesterday. Thank you, Fast Water Heater Company for a stress-free experience at a more-than-reasonable price.See MoreSee LessTodd Pierson2/26/2023Adam arrived on time, provided professional, accurate information prior to installation. He did an excellent job of installing the water heater. He was polite and professional. Also he was fast and cleaned up afterwards. I recommend Adam and Fast Water Heater highly! Thanks Adam!See MoreSee Less
- Jim Demetre2/26/2023Best price, best customer service, immediate scheduling and installation. I've used them before and will use them again.See MoreSee LessSnow Flake2/26/2023Juan my technician was very fast and efficient as well as polite and personable. I had an emergency hot water heater leak that spilled out into my garage, and as a single mother with a young child, I can’t be without hot water for any large amount of time. I called them in the ant 8am and I had a new hot water heater in my garage by 5 PM that night! I would definitely recommend their fast and efficient service.See MoreSee Less《nilly otto》2/26/2023Great serviceSee MoreSee Less
- Joanna Chacon2/26/2023I am please with the service and the excellent work from Jacob in the instalación on the new water heater. Thanks so much to Fast Water Heater company.See MoreSee LessKaren Clausen2/26/2023Suspecting that our 16 year old gas water heater was under-performing, we reached out an inspection. We called on a Friday and they arranged an service call for the following Monday. Their service tech, Brandon, checked it out and was able to show us several places where the tank was starting to fail. While we could probably have gotten some more miles out of her, rather than wait for the inevitable, we elected for replacement. Their scheduler called us the same day and was able to schedule installation for the next day. Can't say enough good about the speed and professionalism of Brandon and Fast Water Heater. I would highly recommend this company!See MoreSee LessMichelle Lawler2/26/2023I can’t quite read his name. Looks like Deweler. He was so polite and got a job done that we have been having so many issues with in just a few minutes.See MoreSee Less
- Asifuddin KS2/26/2023Job well done .See MoreSee LessBilly B2/26/2023Quoted and installed same day even though it’s SundaySee MoreSee LessPaul Bruene2/26/2023My old water heater gave out and started leaking, they were at my house with a new one installed for a reasonable price less than 24 hours after I called. Couldn’t have been easier.See MoreSee Less
- Scott Emrick2/26/2023Adam was on time and ready.Answered all questions and had new hot water heater installed.See MoreSee LessJeremiah Swartz2/26/2023Our water heater failed and the first company I called to replace it was over $3000 and the guy that came out said it "could cost" even more. Paid over 100 bucks just for him to come out and tell me that it was going to be way more than I can afford. Then I called fast water heater company and the person on the phone was able to give me very concrete answers, listened to all of the nuances where our water heater is located in our manufactured home and was assured that when the technician came out he would come with the tank on the truck but if I decided not to use them it would cost me nothing and we live way out on Camano Island. When David got here this morning he was not only polite, he was efficient, organized, cleaned up as he went, and went above and beyond not only just to replace the water heater but to make sure it got done without having to tear out a wall. He was amazing! Even with two toddlers and our dog in the house, he exuded confidence. I would highly recommend this company, and if anybody from the company reads this, David deserves to be employee of the year.See MoreSee LessAngela Light2/26/2023Water heater installation process was efficient, professional, and informative. Eric did an awesome install and made sure to inform me of all the necessary details.See MoreSee Less
- Peter Kogan2/26/2023Adam who installed my water heater, was professional, very polite and courteous. He installed the water heater very quickly and cleaned up after himself. He made sure to go over everything with me prior to him starting the work. And he made sure that I was comfortable with everything. I definitely recommend having a fast water heater perform any water heater installation.See MoreSee LessMichael Zorn2/26/2023Chad was terrific. The team was super fast, and much more reasonably priced than a highly advertised competitor. Would definitely recommend.See MoreSee LessTim Hansen2/26/2023Got the job done, we're fast and efficientSee MoreSee Less
- Dave Hodgson2/26/2023Adam Amra did an awesome job removing my old water heater and professionally installing my new one. I really appreciated Adam’s honesty throughout the entire process. As soon as Adam arrived he made it very clear what the entire “remove and replace” process would cost. He included many install options and associated prices, so I could make the best decision for our needs. If you want a truly stress free plumbing repair or installation experience, ask specifically for Adam Ames, you won’t be sorry 🙂See MoreSee Lessmarco wolf2/26/2023David M. arrived at the house within 1hour of me calling the company, much faster than I expected. When he arrived he was kind, respectful, and professional. He took the time to explain to me everything I needed to know and answered all my questions in detail. I would recommend this company, and especially David M. to anyone needing water heater services.See MoreSee LessRay Ishak2/26/2023Very helpful over the phone. Very quick and detailed. Cost was at par with what I have researched, and the service was great. Eric the installer was great. He did a great job. Will definitely recommend.See MoreSee Less
- Leslie Cossitt2/26/2023Jesus was great- he called prior to arrival. Was knowledgeable and also fixed our earthquake strapping which had been installed incorrectly on the old water heater. We were very happy with the product and installation.See MoreSee LessAlicia Curry2/26/2023I couldn't be more grateful for Chris at Fast Water Heaters. He had to come out 2 times to help us with a water heater leak. He was quick, responsive and installed the new heater in no time. Chris was friendly and explained all of the work he was doing as well as told me about how the water heater worked. If I need any other plumbing issued fixed in the future I will be contacting Fast Water Heaters without a doubt.See MoreSee LessJazel Canseco2/26/2023Absolutely excellent service. * Gave a discount when the water heater they were originally set to install ran out of stock and had to install a different (more expensive) one instead. The discount ensured I paid only what we originally agreed to. * Vacuumed and cleaned my washer/dryer area (even though they didn't have to). * Cleaned my floors after they were done. * Asked if I wanted them to remove their shoes (they didn't need to, but I appreciate that they asked). * Professional and easy to talk to.See MoreSee Less
- rod wills2/26/2023Very well done technican was very professional and explain the whole process.See MoreSee LessKim Savage2/26/2023He was on time and very efficient explained all the costs and did a great jobSee MoreSee LessDaniel Kellie2/26/2023Our nonfunctional water heater was replaced by a new one. The installer thoroughly briefed me on the updates to codes which required a revised venting system. All work was done efficiently and in a timely manner.See MoreSee Less
- Bryan Smith1/26/2023Very good experience. Came next day and Juan was very nice to work with. He did an outstanding job.See MoreSee LessMax Johnson1/26/2023Best service and price.See MoreSee LessMargie Hussey1/26/2023Could not have asked for better service. Absolutely recommend. The service people were courteous and efficient.See MoreSee Less
- Kelly J1/26/2023Professional and reasonably priced. Juan let me know exactly what needed to be done and answered all of my questions. You can tell when someone takes pride in doing a good job. Couldn't be happier.See MoreSee LessCerek Hillen1/26/2023Not much more to add other than: 5 stars! They were cheaper than other plumbers I contacted, came on time, and installed my new water heater quickly! There have been no issues with their installation so far, so I can wholeheartedly recommend their services.See MoreSee LessSol R1/26/2023A new water heater was installed by Adam Amra of Fast Water Heater contracted by Home Depot. The job was professionally done. I have been using this for six days now and it has been functioning as design. Good job Adam 👍See MoreSee Less
- John Swanson1/26/2023Adam Amra did an amazing job. He was courteous, efficient and did a great job installing our new water heater (on the third floor!). Our old wh was dated around 1984 and needed several updates to bring the new one to code. He accomplished all of it under two hours. He’s a keeper.See MoreSee Lesscharles wilton1/26/2023Fast and professional. Juan was polite, and great to work with. 10/10 would recommend.See MoreSee LessRicardo Lopez1/26/2023Thiago P. Was very friendly and professional. He installed our water heater in a prompt manner, and ensured the best quality of installation. He was also very knowledgeable in his trade, and educated me of our new water heater. Highly recommend Fast Water Heater, and you’re lucky if you get Thiago P. to work with you. Thank you Thiago!See MoreSee Less
- James Connelly1/26/2023They were responsive, scheduled me in a reasonable amount of time despite the holiday and their quote was by far the lowest I had gotten for a water heater replacement. Although there was a miscommunication about cancelling the service because i had already replaced the water heater ourselves, technician Adam called me when he was on his way. He could have ended it there but he came by anyway to accurately diagnose a problem I was having with my new water heater installed by someone else. He also talked me through the warranty process on the old one. Above and beyond from Adam!See MoreSee LessMairin McCurdy1/26/2023Caleb and his partner were awesome. Professional, on time, and knowledgeable. We’re so excited to have hot water again!See MoreSee LessJenny Herrera1/26/2023Brendan was fantastic, he walked us through the entire process and put everything in terms that were easy to understand. He installed a hot water heater and brought everything up to code. During the process one of the pipes broke and he fixed it. It was a very difficult job to do but Brendan did not stop until the job was complete. We are very satisfied with his work and would recommend!!See MoreSee Less
- David Moore1/26/2023I received a competitive quote from Fast Water Heater Company via referral from Home Depot. The technician was very professional, explained install options, and performed the work both efficiently and leaving all the house as clean as when he arrived. So far the new water heater is working great!See MoreSee LessSagar Vasani1/26/2023Caleb came on time. Explained every details of the cost estimates, why were they required, what was missing from bring everything to code, etc. After installation helped with explaining what are follow ups when something goes wrong, how to verify if everything is good, etc. Would surely refer my friends to them when they need any helpSee MoreSee LessDan Parker1/26/2023Caleb and his partner showed up on time and got the work done quick, clean and with a smile on their faces. It was a great experience. Thanks for your help guys!See MoreSee Less
- Ulises Pereida1/26/2023Thiago was super professional and explained everything to me in a really easy to understand way that I felt comfortable afterwards.See MoreSee LessSean Riley1/26/2023The decades-old water heater in my apartment smoked and tripped, and these guys had it removed and replaced within 24-hours of my building notifying them, *on a weekend*. Fast, friendly, and good coms. Thanks Chad!See MoreSee LessPeg Deister1/26/2023Great communication and service! The area where work was done looks better than before and all of the work was done timely. We’re really appreciative.See MoreSee Less
- Daniela Noll1/26/2023On time and very professional. Great experience.See MoreSee LessAndriy Andriychenko1/26/2023I had the pleasure of having Chris from Fast replace my water heater and he did an outstanding job. Not only did he efficiently replace the heater, but he also took the time to address and fix some old pipe issues that I had. Chris was professional, friendly, and clearly knew what he was doing. I highly recommend him for any plumbing needs and will definitely be calling him again in the future.See MoreSee LessCharles Alcock1/26/2023Fast and professional. Very happy.See MoreSee Less
- Linda Marra1/26/2023I have been thoroughly pleased with the service we received. Their customer service awareness and problem solving skills far exceeded any other contractor I've hired. That says a lot given the fact that we recently completed a 15-week remodel with multiple subs and service providers coming and going with very little care for customer service. Chad and his partner were smart, professional, and quickly solved our complex problem. I certainly recommend them.See MoreSee LessDustin Wiyrick1/26/2023Adam was professional, on time and did a great job!See MoreSee LessJP Vincent1/26/2023The best experience I’ve ever had. On time, professional and best in class service. Couldn’t be happier and would totally recommended. My tech was awesome!See MoreSee Less
- Keshane Gan1/26/2023I'm just a tenant so I can't speak to the price, but I'm very happy with the service. The office called yesterday to get details, called again this morning to schedule an appointment, and the replacement of our water heater was finished by 4 PM. Thiago installed the heater for us and was very professional, friendly, and considerate. Took a hot shower this evening, so I can confirm the heater works. +1 to providing accurate estimates on arrival +1 to asking about wearing shoes in the house (I said it was fine since it's the basement, but I appreciate the courtesy) +1 to answering my questionsSee MoreSee LessCiara Flau1/26/2023I had a great experience! I called this morning to inquire about pricing and then did some research/additional troubleshooting on my older water heater (unfortunate pipe leak that got into the unit). After deciding that this was the best route to go, I called back and was able to get my old water heater hauled away and the new one installed same day! I now have hot water! The gentlemen who did the installation was very professional and kind. I would highly recommend! Pricing was great and service was even better.See MoreSee LessCorey Luu1/26/2023Great company. Would definitely recommend. David was great. Fast, efficient. I’m annoying and ask a lot of questions and he didn’t mind at all. Plus price was 600$ cheaper than any of the other quotes I got(including the fact that we didn’t know if it needed an expansion tank or not). These guys know what they’re talking about.See MoreSee Less
- Titus.Iscariot1/26/2023Excellent customer service. Highly recommended.See MoreSee LessJD Brown12/26/2022Technician was friendly, explained the work required clearly, performed the work as described, and left a clean work area. Very professional service. ThanksSee MoreSee LessDygital Fluid12/26/2022Dave was amazingly fast. Even though we had a hiccup with our credit card, he was patient while we sorted things out on the phone. Instillation was painless and clean. Everything was explained very well and I feel like we were very well taken care of.See MoreSee Less
- Linda Mansker12/26/2022My electric water heater was leaking pretty bad & apparently had been for quite sometime. Fast Water Heater Company was able to get here the very next day. My tech Eric Stevens called to let me know when he would be here. He arrived at 7pm was professional and so friendly. He explained everything clearly and concisely. Thank you, Eric. Your kindness was definitely above & beyond.See MoreSee LessChad Leesburg12/26/2022I’ve used them now four times for water heater replacement. Only way to go. Very good company.See MoreSee LessRaymond Devries12/26/2022Fast and through serviceSee MoreSee Less
- Joshua Evans12/26/2022Showed up on time, completed the job in the time frame they gave, and explained what they would be doing and why. Chad was awesome!See MoreSee LessJanet Kastl12/26/2022Brandon installed a new gas water heater in our large 1911 home. Brandon was timely courteous and very helpful. It was a big job as we have multiple bathrooms.See MoreSee LessJi Lu12/26/2022The technician Brendan was quite professional and communicative. He definitely showed a good example of how a professional plumber look like. The job was done in a short period of time, and comply to all regulations. I am happy with his work.See MoreSee Less
- Will Gonzalez12/26/2022The installer Eric S is excellent. He did an amazing job in installing my water heater. He was very respectful, knowledgeable and professional. He went above and beyond, responded to an urgent needed service at night and did a very thorough, efficient and perfectly done installation. I am very impressed and happy with the service. I would highly recommend this company Fast Water and ask for Eric.See MoreSee LessGreg Wadsworth12/26/2022Chad was knowledgeable and professional. He made some good recommendations for future improvements to my plumbing system.See MoreSee LessLarry Grundhauser12/26/2022We had an issue getting our hot water heater operating properly. FAST provided it’s earliest available appointment after the weekend, and dispatched Brendan. He immediately identified several problems with our hot water system, but thoroughly investigated all possible contributing factors before making a repair recommendation. After consulting with his firm, Brendan made all necessary repairs and replacements quickly and professionally. Brendan was very thorough with his explanations, ensuring we knew what was being done and why. I highly recommend Brendan and FAST Water Heaters.See MoreSee Less
- Elizabeth Honn12/26/2022Fairly new water heater was leaking and they installed a new one without hesitation. Tim did the installation and he was fantastic. Knowledgeable, professional, friendly, and kind.See MoreSee LessPeter Vernie12/26/2022The tech called to verify the appointment and also updated us when he was on the way. He also left the area cleanSee MoreSee LessRayPro Media12/26/2022Brenden was very professional, friendly and answered all my questions.See MoreSee Less
- C F12/26/2022Had a really positive experience with this company. My water heater had to be replaced and the technicians they sent were incredibly friendly and professional. They made quick work of the installation, cleaned and swept up afterwards, and took the time to explain how the system worked and what to expect. Definitely recommend!See MoreSee LessPhil Thompson12/26/2022Very professional and informative.See MoreSee LessElaine Thompson12/26/2022Huge thank you for bringing my house up to code with a properly running water heater and furnace. Really appreciate your honesty and fast service!!!!See MoreSee Less
- tony catini12/26/2022Very responsive. Called company and had a new water heater the next day. Tim was 30 minutes earlier than the quote time and was done within two hours. Very knowledgeable and efficient and a pleasure to talk too. Would definitely hire again.See MoreSee LessSam Masmik12/26/2022Eric arrived promptly, even through inclement weather. He was communicative and professional and even serviced more than I had initially requested. Great service!See MoreSee LessAmr Salih12/26/2022Eric and his associates were awesome. The were right on time and were able to replace my water heater at half the cost that I had obtained from their competitors. I highly recommend using Fast Water Heater Company if you need to replace yours.See MoreSee Less
- Adrienne Peck12/26/2022Our water heater went out Wednesday night after 9pm and Fast Water Heater Company was out to fix our issue by the next morning. Our service person, Tim was kind, professional, and affable. He got right to work, shared the issue, the plan and wrapped up by educating me on the care and maintenance of the new water heater and what to do if there were any concerns. Would highly recommend this service.See MoreSee LessAnne C12/26/2022In August of this year, Fast Water Heater Company installed a heat pump water heater at my home to replace an old gas water heater system. Shout out to Caleb Potts, the technician who did the install. He arrived on time, explained everything thoroughly, answered my questions, kept me updated on how things were going. When I had a question about the condensate line, he called his technical resource person at the office so we could discuss it. Caleb put in vibration/sound dampeners where the HPWH is strapped to the wall (shared wall with living room). The clean up was good in all areas. When the job was completed, Caleb explained all aspects of the install and basic functioning of the HPWH. Definitely recommend.See MoreSee LessRussell Shinabarger12/26/2022Eric S. was very professional, polite, knowledgeable, conscientious, and very hard working. We would recommend him to anybody.See MoreSee Less
- William Ware12/26/2022Fast Water Heaters took care of everything. Tim, was professional, clean and did excellent work!See MoreSee LessNicole Hardy11/26/2022Chad and Aaron were friendly, professional, and answered all of my questions in detail. They installed my new water heater very quickly, even though they had to move my washer and dryer. Extra stars for sweeping the dirty closet between removal and install; I was on a work call and couldn’t get to it. Thanks, guys!See MoreSee LessKyle Smart11/26/2022Amazing service. Quick land complete service. Very polite and professionalSee MoreSee Less
- Bin Hwang11/26/2022They did great job to install my new water heater. The original one had leaking problem. They came and changed it very efficiently. They even helped me to replace an old pipe that looks danger. I believe the installer name is Caul or Keller, he came with his trainee Sam. Very professional!See MoreSee LessMs. Kita11/26/2022This is my second experience with Fast Water Heater: they replaced the tank in my previous home. To ensure I’m a savvy consumer, I phoned a competitor in order to get a quote. The initial hold time was short, but was put on hold for several minutes waiting for someone to provide the quote. Was finally told I’d get a call back in 10 minutes. After 20 minutes I called Fast Water Heater.l because it was Saturday and I figured the longer the wait the more likely it would be Monday before I could get a new tank installed. The other company called an hour and a half later. When I called, the hold time was about 20 minutes, which made me nervous. Once I was speaking with a live person I got an appointment for the next day, the quotes were inline with the research I’d done pre-pandemic, and the fellow on the phone was very friendly and helpful. Chuck called the next morning - they’d had a cancellation and he was able to come out earlier than expected. He look a look, told me what needed to be done and provided the cost. He and his trainee were in and out of here in less than two hours. Chuck answered my questions and provided as great a service as I could ask for.See MoreSee LessJessica Aubin11/26/2022Adam was professional efficient and came to the job site prepared we had purchased the wrong size water heater for our installation and we didn’t realize it until he got there and recognize the problem very quickly. And he had with him an appropriate size water heater that he could install that day so we didn’t have to arrange for a second trip back. We were very grateful for that and our water heater is working very well now and he was able to haul the old dinosaur away. Thanks Adam you did a stellar job.See MoreSee Less
- Debi Humann11/26/2022I woke up early on a Sunday morning to find water all over my garage floor. The water was coming from my newly leaking hot water tank. Not the best way to start the day. Dealing with Fast Water Heater Co ( David) certainly improved my mood. The company was knowledgeable, concise, provided me valid information from which I could make a good decision, and I had a new hot water tank in what I would consider an incredibly reasonable amount of time. A very professional interaction.See MoreSee Lessryan hughes11/26/2022Very professional. Same day service. Would recommendSee MoreSee LessLauren Fox11/26/2022Really happy with the service we received. Eric was great — very helpful, knowledgeable and efficient. Thanks again!See MoreSee Less
- Tim Simonds11/26/2022The entire experience from scheduling and installation was smooth and efficient ! Adam the installer was polite, informative and thorough. The entire installation was completed in less than 2 hours.See MoreSee LessJo Allis Grove11/26/2022Eric Stevens installed our water heater. Great service. Excellent job.See MoreSee LessSkyler Neff11/26/2022Adam was super professional, with in a couple hours of me shopping around I had everything up and going. It was awesome would highly recommend him, it’s never cheap getting this kind of service but they beat any prices I foundSee MoreSee Less
- Angelica Perdomo Reyes11/26/2022Eric was very professional and efficient. It was installed without any issues.See MoreSee LessRon O'Halloran11/26/2022Great professional. Courteous, professional. Did only what was needed and did it well. Talked about some alternatives without being pushy. Would differently have him work on other needed services.See MoreSee LessSus Wiley-Bridges11/26/2022Thanks! Eric was great, figured out some problems with previous water heater's installation and earthquake strapping and replaced tank within a day of my discovering the leak. Thank you, thank you, thank you.See MoreSee Less
- Du Sun11/26/2022Did a water heater + toilet installation with Eric Steve from Fast Water Heater. Great job with great price, also great service which kindly answered all my questions before the appoitment. Recommend to everyone who is still looking for a water heater installation.See MoreSee LessChewb Strain11/26/2022We discovered our leaking water heater Sunday night, so we shut off our water to prevent more damage. Rough night discovering our dependency on running water. Following morning with much anxiety, Fast Water Heater was found doing a google search. VERY SATISFIED! Charlotte’s knowledge and patience helped with first impressions. Caleb’s work reflects the quality and care to get us fixed up. Highly recommend!!See MoreSee LessFrank Wang (Frank)11/26/2022My water heater was leaking water. Ordered a water heater and booked the installation with Fast Water Heater. Eric came on time. Gave me the accurate estimate and did the work professionally. Completely satisfied!See MoreSee Less
- Patricia Caufman11/26/2022Great fast efficient jobSee MoreSee LessHemant Patel11/26/2022Technician did an excellent job and I would highly recommend him and their services.See MoreSee Lessmark Catabay11/26/2022Replace my 20+ year old water heater that they installed. They did the job on time and very professionallySee MoreSee Less
- Sam Cooper11/26/2022I had a 28 year old water heater with some questionable plumbing in my condo. They came out and replaced the water heater and updated the plumbing to meet code. They had everything on the truck to do the job that day. I like that FAST offers a 10yr warranty, other companies I contacted only offered a 6yr. Caleb was able to answer all my questions and I now have reliable hot water!See MoreSee LessPaul Herring10/26/2022Caleb did a great job installing a new water heater in a recently purchased house.See MoreSee LessSamuel Blatt10/26/2022Juan was super professional and courteous. He indulged me with all the odd questions and concerns I had and did a fantastic job with instillation. He was also very clean and careful with how he operated getting the new tank in and the old tank out. I’m very grateful. They will get the job done and they will do it fastSee MoreSee Less
- James Judge10/26/2022After confirming the additional code requirements with the local building inspector, Chad from FWH did a great job of working out the open options as well as just how the work would proceed. The work was completed in a timely and efficient manner - Good Job!! Jim JSee MoreSee LessAmy Spencer10/26/2022All interactions were professional, friendly, efficient, and genuinely FAST. I'd call them again in a heartbeat.See MoreSee LessRob A.10/26/2022Overall, very happy with the new water heater installation. We were in a bind, and received same day service. Initial estimate on the phone matched what the installer wrote up. We agreed on the quote before any work was done. Installation was done faster than he predicted. It is working great.See MoreSee Less
- Fenton Smith10/26/2022Very professional. Completed in a timely manner as promised.See MoreSee LessBryan Blackman10/26/2022He was polite, professional and did an excellent job. Everything was explained thoroughly. The work was performed in a timely manner.See MoreSee LessMilenko Matanovic10/26/2022Tim offered a professional assessment of our problem with the water heater, recommended a model to fit with our needs, and installed the next day. Professional, on time, and good communication.See MoreSee Less
- sai vang10/26/2022Very fast service and professional staff.See MoreSee LessDeitrie Hanson10/26/2022My problem was I had about a cup of water come out of my water heater's temperature and pressure (T&P) relief valve discharge pipe and stop and I didn't know the cause of it on a Sunday. My water heater never did this before. I called the leasing company on Sunday afternoon and they put in a work order with their contractor Fast Water Heater Company. Burke called me from Fast Water Heater Company on Monday morning at 9:12 am and listened to my problem and scheduled for a service technician to come out on Tuesday to check my water heater. Fast Water Heater Company's Caleb called me 30 minutes before arriving on Tuesday. Caleb checked my house's water pressure first and then he tested my T&P relief valve (it worked correctly releasing water as it should into the discharge pipe) and then he tested the stem outlet on my expansion tank where water came out of the expansion tank instead of air. He also tested the water heater's water pressure at 60 psi. Caleb answered all of my questions and explained what he was doing. Caleb diagnosed a failed expansion tank on my 6 year old water heater. The expansion tank was incorrectly full of water. Caleb installed a new expansion tank that he had in his truck, calibrated it, and installed a new T&P relief valve during the same visit. Caleb also reset my water heater timer and told me other helpful information about my water heater for the future. All this was done quickly and professionally.See MoreSee LessSharon Williams10/26/2022Caleb was wonderful. Fast polite and so clear about what he needed to do and through in explaining everything.See MoreSee Less
- Ramona Kintz9/26/2022Adam was very professional and went over everything with me, and explained the different features of the Water Heater. I would highly recommend Fast Water Heater Company and ask for Adam.See MoreSee LessLiberty Williams9/26/2022Good service and explanation. Friendly and well groomed technician.See MoreSee LessSuds 19519/26/2022The pilot light on my water heater went out and would not relight. It did take a bit longer to get on their repair schedule than I would have liked but that was mainly due to the inclement weather we've had, so can't fault them for that. The repair folks showed up when they said they would, rapidly diagnosed the problem, fixed it and it took about 20 minutes. Have hot water again! Thanks.See MoreSee Less
- James Yamada9/26/2022They were totally professional 👏 and on time ⏲ very quick and cleaned up everything after would recommend to a friend.See MoreSee LessJoan Sanders9/26/2022He came on time, even earlier than expected. Installed water heater. plus a few things that needed up grading. Was very knowledgeable and did a great job.See MoreSee LessJoseph Banaag9/26/2022Clean work! Patient. On timeSee MoreSee Less
- Lauren J9/26/2022Chad Radcliff was great! Very personable and knowledgeable. Clear and concise explaining everything. When I initially called this company I spoke to Scott Huntington who did the scheduling. Very nice guy as well. They were able to install a new water heater on a Sunday. I highly recommend this company.See MoreSee Lessandrea a9/26/2022- They provided courtesy call and arrived on time - technicians were courteous and professional - they wore masks - they provided floor covering to protect the carpet - they offered explanation for cost and materials and how to follow up with inspection - they gave accurate time that the installation would be done - they cleaned the space after job was completed - we are very pleased and would recommend them wholeheartedly! Thank you to Chuck and his assistantSee MoreSee LessRhonda Coleman9/26/2022Contacted Fast, Scott H. was very helpful in providing tank information …. Set up appointment. Brandon and Tim were prompt. Brandon provided further information about our installation. Both young men were professional, got the job done and cleaned up after. Fast provided exceptional service and excellent quality. Thank you Scott, Brandon and TimSee MoreSee Less
- Mark Matlock9/26/2022Chad did a great job of explaining everything. Was efficient and courteous.See MoreSee LessSteve Attwood9/26/2022Visited my local Home Depot just before closing after finding my hot water heater was leaking and needed replacing. Called Fast Water Heater Company at 8am on a Sunday morning and were able to give me an appt window for later that afternoon. Was called by Caleb 30 min prior to arriving as promised. Very professional and efficient. He was able to run through a summary of the installation and answer all my questions. I'm still amazed it only took 7 hours from first contacting Fast Water to having a new tank installed with hot running water. Would definitely recommend!See MoreSee LessJill Van Dalfsen9/26/2022Great job. On time. Explained things well. Left everything cleaned up.See MoreSee Less
- TheLigh tsays9/26/2022What an awesome and caring professional! I recommend not only this company, but Adam as well. Five star service!See MoreSee LessRichard Wood9/26/2022Excellent. Very professional team, there was an installer in training on the visit. Identified and explained code issues. Provided options on potential options ( an automatic shutoff valve connected to the water sensor in the safety pan ) and I made the decisions. My tank was 20 years old and not cooperating, but they handled it in stride. The price was better than other bids and I should have this tank for 15+ years. I upgraded to a 15 year 40 gallon tank (extra anode), expansion tank, drip pan and water sensor/alarm with shutoff valve. Code updates included new gas valve, some new vent pipe in the utility room and some venting for adequate combustion air supply. Additional items including permit and upgrade to 15 year tank added about $1000 to the total listed below, which is pre-tax. Total was $2622.50See MoreSee LessRam Mani9/26/2022Awesome service and really great work. Technician was knowledgeable and efficient.See MoreSee Less
- florencio belen9/26/2022Brandon did very good job in installing a replacement for my leaky water heater. I recommend it to everyone who needs a serviceSee MoreSee LessAlexis Harste9/26/2022Adam Amra did a great job installing the water tank. He was professional, shared what he was doing each step of the way and very friendly/ personable. I’d recommend him!See MoreSee LessCathy Snow9/26/2022They were very professional, helpful, friendly. They are also going to install a pressure relief valve next week. Would recommend them anytime!See MoreSee Less
- Canhua Li9/26/2022Caleb replaced water heater for me today. It took 4 hours. Some additional stuff is not covered by the standard installation cost: replace heater expansion tank, new stand, drip pan, vent pipe. The total is 700 over the phone estimationSee MoreSee LessAndy Shiosaki9/26/2022I live in a multiple dwelling condo complex. Fastlane offered their services at a discount so they could do multiple units. Brandon did a great job in getting the old one out and putting in the new oneSee MoreSee LessTammy McGuinness9/26/2022On time. Very helpful team. Work completed quickly. Provided good information.See MoreSee Less
- MS MS9/26/2022Joe installed our water heater through Home Depot and was great....Fast, friendly and answered our qeustions about operation, warranty etc. Was not pushy and gave us good advice too. Better heater than my friend got at Washington Energy and better price. Yayyy hpot water again! I give him 10 StarsSee MoreSee LessKristen Hylton9/26/2022Adam with Fast Water Heater installed my new water heater and did an excellent job. He was communicative, arrived early, took care of everything, and explained all the costs involved well. I'm very satisfied with the service I received!See MoreSee LessLaine Loveland9/26/2022Our hot water tank stopped working on New Year’s Day. A friend of ours recommended Fast Water Heater Co and they installed a new heater within 3 days. They were professional, friendly, and quick. Brandon even took the time to help with a circuit breaker. I would highly recommend their services. 5 ***** for sure!!See MoreSee Less
- andrew merry9/26/2022Fast Water Heater Company received mail of mine by accident and was kind enough to reach out and forward it to me. Im an HVAC contractor in California. When the state sent my permit to Fast Water Company by accident, they reached out and saved the day for me. Thanks!!See MoreSee LessGlauco Ferrari9/26/2022They came the next day. They clearly explained the job to be done and costs. They did an impeccable water heater installation, going the extra mile to check overall water pressure arriving to my house. I would definitely recommend.See MoreSee LessJosh Hurd9/26/2022Very professional, very respectful and nice folks.See MoreSee Less
- Angie Dutcher9/26/2022Brandon replaced our water heater and fixed/replaced our water main pressure valve. Excellant work!See MoreSee Lesskerry kakigi9/26/2022Excellent and efficient service was provided! Very professional!See MoreSee LessJacqui Killow9/26/2022I needed my water heater replaced and Caleb was great! Arrived on time and patient and professional with explaining everything and answering all of my questions and he installed the new water heater to fit the space perfectly! My closet actually looks a lot better than it did before.See MoreSee Less
- Joshua Nilsen9/26/2022Chad and his team are the best responsive, Profesional, honest, informative installers I have ever worked with.See MoreSee LessBrian Compton9/26/2022Very fast response and very transparent with information and itemized lists. Prices comparable with other less responsive/transparent companies. Chris was out the next day and installed with in a few hours.See MoreSee LessMaryjane Wheble9/26/2022The technician, Caleb, was great. Explained everything, was clear on the cost, and very efficient in the work. Also, a nice guy.See MoreSee Less
- Mario Sapilak9/26/2022I had a leak coming from my tank so I reached out to the company and they sent over one of their Technicians. I had shown the tech the water tank and he literally spent less then a minute looking at my tank and then told me that I need to replace my hot water tank, then processed to charge my $175 dollars just to tell me that. I wasn’t really confident in that technicians assessment because he only spent a minute looking at it. I called the company back and scheduled another appointment this time it was a different technician named Adam. Adam spent quite a bit of time looking at my hot water tank and found where the leak was coming from, it was from the faucet that’s attached to the tank. He replaced the faucet at no charge because my tank was under warranty, thanks to Adam and extra effort that he put in and diagnosing what the problem was and ended up saving me $1000!!See MoreSee LessStephan Roemer9/26/2022We were selling the house and needed to install a new water heater. We purchased the water heater at Home Depot. As soon as they were able, Faster Water Heater came over and quickly installed the heater and did a nice looking/professional job.See MoreSee LessJimy Gillette9/26/2022David installed 2 water heaters for us. From start to finish, he was very professional and friendly. He explained the benefits of changing the piping of our existing configuration. We are glad he suggested the change and appreciated his knowledge. Before he left, he cleaned up the work site and explained the workings of the two new units. Would gladly do business with them again.See MoreSee Less
- Robert Haines9/26/2022David arrived as scheduled to provide and install a 50 gallon Rheem gas water heater. He explained everything - what to expect and the cost - up front. He was finished ahead of his estimated time and the result was a professional updated tank. It works perfectly.See MoreSee LessAlex Bytnar9/26/2022Adam was great!!! Super friendly, professional, knowledgeable and very fast. Would recommend to anyone needing a new water heaterSee MoreSee LessAndrew Bloom9/26/2022Install went smoothly and quickly and the service tech was friendly and professional!See MoreSee Less
- Heather Kreider9/26/2022Wonderful job, on time, very professionalSee MoreSee LessDavid Kendall9/26/2022Excellent service on replacement and installation of new Rheem 50 gallon hybrid heat pump water heater. Would recommend them to anyone.See MoreSee LessPookerson9/26/2022Very professional, over the phone quote, and next day installation. Field tech Caleb was very professional, thorough, and fast! The price was 65% of what the competitor quoted! Excellent!See MoreSee Less
- Ruth P9/26/2022Our new water heater was installed a week ago. The technician (Adam) was prompt, courteous, and knowledgeable. He thoroughly explained what work needed to be done before he started and then thoroughly pointed out each detail of the completed installation. The water heater has been performing perfectly and I would highly recommend Adam and Fast Water Heater Co.See MoreSee LessDanny Bates9/26/2022I had Caleb Potts do a complete replacement of my water heater. He was very quick, professional, and friendly. Caleb was knowledgeable and able to answer all of my questions. He also made sure I knew exactly what he was doing before he began and walked me through it afterward.See MoreSee LessBill Thieleman9/26/2022Eric did a great job installing our new water heater….he was prompt, professional, and friendly as well.See MoreSee Less
- Information Lady9/26/2022Perfect job! Questions answered, all needed parts available, care taken to keep environment clean, work completed in timely manner. Friendly and competent. Thank you, Chad!See MoreSee LessEboni Allen9/26/2022I've used Fast twice now. Once to replace the laundry room water heater and again a few months later to replace the water heater for a tenant. I've been very happy with their service. Even the tenant wanted to leave a review because of how pleasant and courteous the service tech was. I will continue to use them to service/replace the water heaters.See MoreSee LessSaumon Goshtasebi9/26/2022I'm incredibly impressed by the service Caleb and Thiago provided on 7/24! I didn't think I'd get my leaking water replaced the same day I called. They laid everything out clearly what they needed to do and very informative for my questions. I would definitely recommend.See MoreSee Less
- Greg Spielman9/26/2022I used Home Depot that led me to Fast Water Heater. The team there are great to work with, straight forward and the installers were excellent. Caleb went above and beyond!See MoreSee LessJoseph Holly9/26/2022Fast, friendly, professional service by Adam. Looking forward for using his and Fast Wster Heater company in future.See MoreSee LessJohn N.9/26/2022I’m really glad I called Fast Water Heater Company after my water heater of 10+ years went out on me. The installer, Adam, was punctual and professional throughout the process. He alerted me via text the day before and minutes prior to arrival. He was very honest, helpful, detailed, and communicative throughout the process. Without hesitation, I would highly recommend Fast Water Heater Company to anyone looking for quality water heaters and professional service. Thank you again Adam! A+++See MoreSee Less
- Ratish KP9/26/2022Fast Water heater company lives up to their name! Everything was done quickly and above the expectations! What worked: #Placing an order for a replacement of our water heater was quick. Friendly customer service agent who explained how the entire process worked and gave an estimate of the work scope and it's associated costs #Our technician Chris, came within the time window. Gave us a 30 min heads-up of his arrival. #Chris looked into the current situation including that our water heater was not easily accessible as it is below the staircase and behind the washer & dryer which will need to be moved. He gave me an actual written estimate of the charges including adding an additional expansion tank to avoid leaks. - Chris then arranged cardboard cartons on the floor to avoid any damage to our flooring during the entire process. -Everything was completed within 2.5 to 3hrs including cleaning the area where the washer & dryer were placed and not moved since 5 years! - Chris also replaced the new earthquake resistant straps that were not installed correctly last time! Note - Like all services, they are not available for immediate appointments due to their schedule but glad to have them within the same week. These guys are specialists who deal only in hot water tank replacements and know what they are doing! Highly recommended!See MoreSee LessNathan Thomle9/26/2022Great experience. Prompt, quick and professional service.See MoreSee LessShaina Cline9/26/2022Adam was very patient and professional! He even texted to ask about it the next day!See MoreSee Less
- Dina Fehler9/26/2022I had an initial estimate for a hot water heater replacement and install from another company that was $6K!! I called Home Depot and they gave me an aprox estimate of 2K. They sent out Juan from Fast Water Heater and he was fantastic! The job came out to be just a little over 2K and I felt that it was completed quickly and done very well. Juan was friendly and went over everything that needed to be done. I will refer all my friends and family!!!!See MoreSee LessDavid LaB489/26/2022Where I live getting a plumber to even call you back is nert to impossible. So I was very surprised when someone answered the phone and I was able to schedule someone to come to my home I was even more surprised to find out they would change out my water heater if it needed it immediately. They did a very neat job and cleaned up mess around piping and metal straps from the previous installation. They also brought it to code and got permit. Great job and nice people all aroundSee MoreSee LessSean Acosta9/26/2022Both men who did the install were professional and did a awesome job. They both took pride in their work, answered my questions, and left where they worked clean. A very professional job. ThxSee MoreSee Less
- Clarky Clark9/26/2022Eric was amazing! Not only did he install my heater the first time I purchased it, but when I had an issue, he personally took time to track down the problem, call and explain the issues, then come out and fix it. He was fast, concerned, courteous and extremely knowledgeable and explained things to me in a way I could easily understand.See MoreSee LessJeff H9/26/2022Had an installation by Caleb with Fast Water Heater. Incredibly thorough, patient, and communicative about his assessment and the work he performed before and after. He spent all the time needed to answer questions I had. As a first-time homeowner going through first time replacement of a water heater I felt very supported. 10/10 would recommend and would use again for any water heater needs in the future. The scheduling process was great as well. Kyle, Steve and the others I spoke with were super helpful in arranging for the work and open about timing and scheduling to ensure there were no surprises or delays. Great team all around.See MoreSee LessMajor Laurion9/26/2022Caleb was superbly professional and knowlegable of the system he was installing I would deffenatly use Fast Water Heater Co. Again especially if we could have a technician like Caleb. Thanks so much.See MoreSee Less
- Nitesh Sehwani9/26/2022Great work ethics and smooth working without any issues, would highly recommend them !See MoreSee LessPhil A9/26/2022Installer David Morgan went above and beyond in installing the new unit. Personable individual who communicated each and every step of the installation and provided recommendations on settings.See MoreSee LessRobi Nelson9/26/2022Very quick and professional!See MoreSee Less
- Mike Van Wyk9/26/2022Competent, professional, and polite plumber. Up front with the pricing. Showed up on time, same day I called. Did up the quote, and that was the price. If I didn't like, they leave with no issue. I accepted and when done I had a better install than my original setup, up to code, and had peace of mind. 12 month interest free financing too! I recommend.See MoreSee LessDorene Slater9/26/2022I was fortunate to have Fast Water Heater Company as installer for my water heater. The employee was professional, personable and very competent. The installation went smoothly and all leftover materials were removed from the site. I highly recommend Fast Water Heater for any of your installation needs.See MoreSee LessHolly Casino9/26/2022Caleb called before arriving, was professional, friendly, and efficient! Thank you!!See MoreSee Less
- SD Wescott9/26/2022Chad called to inform us arrival time. He was prompt, masked and followed appropriate precautions. He replaced our water heater efficiently, with minimal disturbance. He explained the process and answered all of our questions.See MoreSee LessKen Shepherd9/26/2022The technicians were fast prompt and courteous mindful of our home very professional and cleaned up after themselves. Will use this company again.See MoreSee Lessprajakta patil9/26/2022We had a complicated situation but Caleb did an excellent job at replacing the water heater.See MoreSee Less
- Scott Fenske9/26/2022Had a leaky water heater replaced in my garage. Fast water heater company and their tech Adam A mra did and outstanding and professional job replacing the tank and getting everything up to code. Highly recommend!See MoreSee LessChuck Venemon9/26/2022I had water on the floor in my furnace/water heater closet. Home Depot referred me to "Fast Water Heater". I called at 9:00 am and Adam arrived by noon. The replacement was done professionally and quickly.See MoreSee LessLiam Ubiera9/26/2022Caleb was our tech and came over to help us when our water heater tank sprung a leak. Very professional and made everything easy to understand. Got in and did the work quick, and spent the time showing me how to make sure everything was set and the pieces. Thank you for making things a bit easier in the whole replacement process.See MoreSee Less
- Tim Davis9/26/2022The guys from Fast Water Heater Company were fantastic! They literally dug around in the dirt, in the rain, in the dark to find my water main shutoff. They were here for at least six hours, ensuring that everything worked as expected. They helped me understand the non-standard setup of my water heater (hot and cold were reversed by the previous owner) and fixed it. They helped me understand each step in the process fully, which helped me make the right decisions. There were definitely some hiccups along the way, due to nature of dealing with two unusual water heater setups, but I'm quite pleased with the result!See MoreSee Lessdavidw9/26/2022Adam was early. He was prompt with his actions explaining each step with the utmost professionalism. He came on a Sunday which was a real surprise that he would work the weekend. Our whole experience was positive and friendly. Thanks for the great job. I'll see you in about 15 years for another water heater.See MoreSee Lessm dafforn9/26/2022Very good. Appointment easy to set up. Installer on time and efficient.See MoreSee Less
- Reid Barber9/26/2022Caleb did an excellent job installing our new water heater quickly. Extremely professional and communicative. Quality workmanship!See MoreSee LessBeth Pate9/26/2022They were fast and an professional and kind.See MoreSee LessAnna Welch9/26/2022Adam was amazing. Rheem sent me the wrong part for repairing my hot water heater. When I told him I had been without hot water for a week, he told me he wouldn’t want me to go without it for what could be another week and that he would still go ahead and fix it. This was the best customer service I have had in a while and he was quick!See MoreSee Less
- Jwatson51829/26/2022Juan did a good job installing my water heater. I purchased a new water and pressure tank and Juan from Fast Water Heater Company managed to get a taller water heat into the same area as the smaller original. He went beyond of what the sales person told me and took the time to explain the total cost of the installation. Juan made the installation a pleasant experience.See MoreSee LessJ S9/26/2022Great service, knowledgeable, friendly and quick. Adam answered all our questions. I called on Wed and had an appointment Thursday morning. We had a time slot between 11am and 5pm. Adam called around 9am ahead of schedule, I wasn't home yet but was able to get there around 10:30. Adam arrived about 5 minutes after we got home. Checked the current water heater gave me the quote and explained everything that he was going to do and immediately went to work. He continued to explain and answer all our questions.See MoreSee LessJim Carden9/26/2022Chad was ontime, courteous, knowledgeable and efficient. I would hire FAST and Chad again.See MoreSee Less
- Sunny Lucia9/26/2022Very pleasant folks who walked us though custom plumbing change needed for a replacement water heater. Performed work professionally and quickly at a reasonable rate. Highly recommendSee MoreSee LessJorge Solis9/26/2022Caleb, replaced my water heater, was professional, on time, did the work correctly and quickly.See MoreSee LessZach Day9/26/2022Clean, fast and well done with attention to detail. Couldn’t ask for anything more.See MoreSee Less
- Joann Williams9/26/2022The job went along fantastic. Installer Chuck Shattuck was great, answered all questions and explained operation of the heater, plainly and described each part of the heater. Chuck came on time and finished in a timely manner, cleaning up well once job was completed. We have used Fast Water Heater company in the past and will use them in the future. We highly recommend this company!See MoreSee LessRebecca Zucati9/26/2022Adam was very kind about understanding my situation (flooding in the garage) and went over and above explaining everything to me. I had to pay some additional fees because of the age of my water heater (23 years!) to bring it up to code but he did not rush me in making a yes or no decision. He also arrived professionally wearing a mask. I would highly recommend this company!See MoreSee LessGerardo Torres9/26/2022Diagnosed the problem and got the unit back up and running. Shared his knowledge about what caused the issue and helped assure the system would function as intended.See MoreSee Less
- Kellie Olson9/26/2022The Technician, Chad was prompt, answered all of my question, had great work ethnic and was very professional. Chad was very comfortable to have in my home.See MoreSee LessCheng Chang9/26/2022Mr. Campbell performed an excellent hot water heater replacement project for our apartment unit. The hot water heater provides domestic hot water and space heating. He is very thoughtful for installing piping system to serve both functions. He addresses all issues from the previous installation. We are glad he could assist us for the replacement of hot water heater.See MoreSee LessGlenn Davis9/26/2022Chad and Fast Water Heater did an excellent scheduling and installation. They kept me updated on the installment. This is an outstanding company that I have used at my home and rental property. One of the best, fair, honest and great service.See MoreSee Less
- Peter Horne9/26/2022Fast Water Heaters replaced our tank recently. They did it quickly and efficiently without fuss or disturbance. I would certainly recommend themSee MoreSee LessJ. Shipek9/26/2022Chris did a complete, clean, professional job. He showed up on time, calling ahead to give a heads up. Fast Water Heater's bid was also the lowest of three solicited.See MoreSee LessDaryl Cerdinio9/26/2022Great experience and customer service ! Very timely and explained the process clearly and concisely!See MoreSee Less
- Devin Eng9/26/2022Chad explained everything that was required to bring water heater system up to codeSee MoreSee LessTroy Reiswig9/26/2022Excellent service, professional and easy to do business with. Would recommend them to everybody needing waterheater repair. Caleb was professional and easy to talk to.See MoreSee LessNovagreyhound9/26/2022David and Jose were professional, friendly, on time, and efficient. They called before arrival, texted me to let me know they arrived and were respectful of my needs (quietly entering bc my son had piano practice, removing shoes in home). They worked really well together to diagnose a potential leak in my water heater gas line. Turns out there was no leak, but they were thorough in checking, took my concerns seriously, and didn't make me feel bad when there was no leak. They took time to explain where the gas smell was coming from and why/when it will happen, and what to expect if there is a gas emergency. I can't say enough good about their professionalism. Much appreciated. David actually installed our water heater two years ago and did a great job then - sorry for just getting around to giving you a great review for that! I would recommend them if you are in need of the services they offer! The gal who helped set up the appointment was very kind and helpful too. Thanks all!See MoreSee Less
- Ty Keller9/26/2022Service delivered in timely fashion with no hiccups. Caleb was polite and friendly. All communication was as expected and all service was provided exactly as described.See MoreSee LessKristin Murray9/26/2022Adam did an excellent job installing our water heater! He was communicative, very professional, friendly, and completed the task way faster than we expected. The whole process was seamless and it was a very positive experience. Highly recommend Fast Water Heater. We’ll definitely use them again!See MoreSee LessAdam Dudsic9/26/2022Bottom line: I got: -Fast, friendly, polite service -The water heater I chose -Carefully executed, high-quality work -Clear explanations of the work done and how the system works -A clear understanding of how to check/maintain the equipment -A better price than the first company's estimate I received (which excluded some of the additional work I got) My old water heater started leaking the day before Easter weekend. In addition to the issues caused by the leak itself, I was worried that I might have additional problems or expenses finding someone to replace it over a holiday weekend. I got a referral from the HVAC company that previously installed my old water heater (a long time ago, when they were still permitted to do that in Washington). The company to whom they referred me gave me a quote that seemed high (based on the cost of a water heater and labor costs I found on the Internet); it wasn't clear to me how the charges broke down and what they covered. So, I went to Home Depot, selected a high-quality water heater, and got their service number for water heater installation. Home Depot's service department set me up with the Fast Water Heater Company. Fast Water Heater was indeed fast to respond. They gave me a base quote closer to what I expected and set up an appointment with a technician for the next day. My technician was Eric Stevens. I couldn't be happier with Eric's quality of work, professionalism, and manner. He was friendly and polite, and answered all of my questions thoroughly and patiently (including also later explaining how the equipment works and what I need to do in order to check and maintain it). Eric examined my old water heater setup carefully and described what he would have to do to install the new equipment (the new heater and a new expansion tank). Some additional work was required by code changes over the last 17 years since my last water heater was installed (e.g., installing a drip pan and drain pipe) and other considerations (e.g., I asked him to replace the old water inlet gate valve with a new ball valve, and he also improved the venting ducts). Eric wrote a quote including the itemized equipment and work. I approved and he went to work. The job took a little more time than I originally expected, but I don't mean this as a complaint; I appreciate that he didn't rush! My plumbing experience is very limited (changing faucets, installing toilets), but based on that experience and compared to the installation of my old water heater, the new installation looks like high-quality work to me--very clean joints and a minimum of twists and turns. And during the few times that I checked on progress, Eric was always very focused on carefully doing what he was doing. I highly recommend Fast Water Heater for water heater replacement, and am particularly happy with Eric Stevens' manner and work.See MoreSee Less
- EDNA9/26/2022Adam fixed the gas water heater Roto Rooter had already charged me $550 to fix but didn't. He did it in 20 minutes and found that they other guy had left a gas part loose. It only took 1 part being replaced not like the Roto guy told me that I would need to replace my 14 month old water heater for a cost of $3,200. He was fast, knowledgeable and honest.See MoreSee LessLilo Merr9/26/2022Had a water heater replaced. Tech that installed it (Adam) was very professional and answered all my questions. If I need another service in the future I would ask for Adam again. Excellent, fast worker. Called around for estimates and they seemed to be the only company with fair prices.See MoreSee LessKaren Schille9/26/2022Great, quick & professional when replacing our motherboard!See MoreSee Less
- Snoopy Peanuts9/26/2022This is the second time I have used Fast Water Heater Company to install my water heater. After another 12 years I will call them again. Very professional and courteous. Never a problem. Gordon C.See MoreSee LessAngela Nichols9/26/2022Very friendly, but professional. Went over everything I needed to know in an easy to understand way, and performed installation without any other issues. Excellent experience!See MoreSee LessGarry Fujita9/26/2022Adam was our installer. He was professional, fast, provided information about what to expect about the installation and the product, and cleaned up after himself. I highly recommend this company, and Adam in particular. I also spoke to Scott at this company and he too was very professional and extremely helpful, explaining the ins and outs about water heaters. I also spoke to another person who was equally helpful as Scott and Adam who helped with the bid when I finally decided to use their services. Regretfully, I do not recall her name. Like the other two, she was very professional and extremely helpful. I had a great experience with every person who I spoke to and dealt with at this company.See MoreSee Less
- Yasuko Ishijima9/26/2022He is efficient, so finished everything in two hours. We purchased FAST Gold Water Heater Package that included recirculating system and the auto shut off system and updated to the codes. We are very happy.See MoreSee LessCindy Woody9/26/2022Adam was Excellent, Excellent, Excellent! Quick and very efficiently did his job well! We would definitely hire his skills again! Nice job Adam!See MoreSee LessLaura Stuhr9/26/2022Edited to add: When the TPU inspector came out to inspect our new water heater he noted that our plumber had been "very conscientious" about the installation. *** Adam was friendly, thorough, and attentive to details. He was responsive to questions and addressed specific needs for our installation (replacing a very outdated and broken water heater). Pricing seemed fair relative to other bids, and he was there early in the timing window the day following our initial service request. His work was impressively efficient- in and out in just over two hours to complete diagnostics/estimate, removal, modifications, and replacement. Much appreciated after two prior service visits and two weeks without hot water in October. Regarding COVID precautions, we also appreciated that he arrived in and wore a mask without request (not the case with prior bids). Hopefully we won't need a new water heater for another 20 years, but if we do I'd certainly call Adam again!See MoreSee Less
- Marty Eckrem9/26/2022Eric Stevens at Fast Water Heater Company was very professional and diligent at installing my water heater! He also took out an unneeded water filter system and ensured that there were no leaks. It took longer than usual -4 hours- but he stayed until it was perfect. He left at 8 pm but he had another client waiting for him miles away. Eric is a very hard worker.See MoreSee LessAmanda Lee9/26/2022I called on Thursday morning and got my new water heater Sunday. Amazing service, very responsive. Caleb was very knowledgeable and friendly. I feel confident if I have any issues they will be fixed quickly. I would recommend this company to anyone having any plumbing issues.See MoreSee LessAmber Chantry9/26/2022They were great to work with from start to finish! We have an older home that took some finessing to figure out a good game plan for a new water heater as the new heaters are bigger than they used to be and therefore would not fit into our water heater closet. They came up with a game plan that helped us not have to do demo work to get a new water heater and still kept the pricing reasonable. From initial call (who was very patient and answered all the questions I had) to installation, this was a wonderful company to work with. Highly recommend!See MoreSee Less
- Salty 259/26/2022Good company and installer to work with. They explained everything that needed to be done, with pricing and available options. Would use them again if/ when needed.See MoreSee LessRobert Koch9/26/2022Adam was very professional. Took our current water heater up to code during installation. He cleaned up as if the leak never happened and the install looks very clean and professional. We are pleased beyond words. We will recommend to all.See MoreSee LessBryce Simpson9/26/2022Great experienceSee MoreSee Less
- JB Guzman9/26/2022Needed a new water heater installed and was able to get an appointment on Monday 4/25/22. Prompt replies from the personnel that answered my questions and gave me a rough estimate. Juan was the plumber who did the removal of old water heater and installation of the new one. He had a window frame of 9-2 to arrive and he came at 10 am which was great. He was courteous and professional. Things went smoothly and he answered any questions I had. I did end up paying more than the estimate but the service was stellar.See MoreSee Lessnikhil n9/26/2022I have replaced my old water heater. I was expecting a huge bill, but these guys gave me a pretty good deal. They are very professional, on time and polite. David was the technician. He was just amazing. I highly recommend this company for anyone looking to replace or fix their current water heaters. Awesome job folks.See MoreSee LessJane Mitchell9/26/2022Brandon arrived in the estimated window of time that was given when I made the appointment . He explained a couple of options and the pros and cons of each option. He finished the work in the estimated time he quoted. He was very polite and professional. I’m extremely pleased with his work.See MoreSee Less
- SCOTT KING9/26/2022Adam delivered an excellent customer service experience. Very informative, and clean professional install.See MoreSee LessDarren Haney9/26/2022Second time I have used Fast Water Heater Company to replace an aging water heater and I have been pleased with the process both times.See MoreSee LessAna Soloviov9/26/2022Scheduling was a pain having to call a few times but service was good.See MoreSee Less
- joshua Ganulin9/26/2022Adam was kind and informative. He was fast and didn't waste my time.See MoreSee Lessm c9/26/2022Showed up on time, worked professionally, got the job done quickly with no problems. I would utilize this company again!See MoreSee LessSteve Schwitters9/26/2022Same day. Very clean install. Price was better than other bids.See MoreSee Less
- Scott Walburg9/26/2022Eric Stevens was a deaf friendly and good communication text. He’s very accurate to installed a hot water tank. I felt so satisfied what he did his job. I would recommend you to get a Fast Water Heater Company and Eric Stevens as well!See MoreSee LessMitchell Hymowitz9/26/2022I sought three bids for my "tricky" installation. By far, the entire FAST team was the most knowledgeable and responsive, and they had the best price, too! The installers were incredibly creative, clean, quick...and on time! I'm not looking to do this again, but if I do, I will call FAST.See MoreSee LessBryce Phillipy9/26/2022Water heater blew up on Thursday. I was afraid that it might be a long wait given the supply chain shortage, but they were able to get me installed only 2 days later at the price they quoted on the phone. Brandon Campbell was an excellent service technician and did the install in less than an hour and a half. Left the home clean and was friendly and respectful of the property.See MoreSee Less
- Sharon Corbisier9/26/2022Truly appreciate the efficient service received from this company! Chris, our technician, showed up on schedule, very professional and replaced our water heater in a short amount of time. Highly recommended!See MoreSee LessIvo Vachkov9/26/2022Great company! Fast, responsive and punctual. Had a new, better water heater along with a new shut off valve within an hour. Chad was great!See MoreSee LessDavid Martin9/26/2022Professional excellent service! Ask for Caleb.See MoreSee Less
- Scott Davis9/26/2022Highly responsive, thoughtful, professional.See MoreSee LessYaofei Xiong9/26/2022Great work! I am so happy that the water heater is replaced promptly.See MoreSee LessPat McAuley D.C.9/26/2022Adam Amra was great! Very knowledgeable, pleasant and got the job done with ease. Would highly recommend him to all my family and friends!See MoreSee Less
- Gladys T9/26/2022Had to replace my 21 yr old water heater. Used Fast Water Heater Co (Home Depot). The installer Adam called me 30 minutes prior to arriving and came on time. He explained to me what was needed to get everything up to code and answered all my questions. Adam installed the new water heater in a reasonable amount of time, he cleaned up the garage space before he left. I am very pleased with the work done, would highly recomment this company and ask for Adam.See MoreSee LessBarb Blevins9/26/2022Was an excellent experience from start to finish!See MoreSee LessJoel D Alldredge9/26/2022Adam with Fast Water Heater recently replaced my leaking water heater. He was well prepared, well informed about code requirememts and explained the processes and costs very clearly. After checking the breaker and shutting vthe water off, he expertly and efficiently installed the new water heater. I highly reccommend Adam and Fast Water Heaters.See MoreSee Less
- Nazmye Johnson9/26/2022He was professional and operated in excellence. He made sure i understood everything that he was going to do. Gave me an explanation of what was needed and the prices. I am very pleased with the service.See MoreSee LessDavid Wahl9/26/2022Chris at Fast Water Heater immediately recognized that my water heater was not the problem causing the lack of hot water. He replaced the “mixer” valve and ruptured expansion tank and problem solved! Fast courteous cost effective service. 5 star ratingSee MoreSee LessDiane Monelli9/26/2022Adam was awesome, he walked us through everything he did. Our old waterheater was 39 years old, so he had to replace everything to bring it up to code. He was fast & efficient. We could not be happier.See MoreSee Less
- May Lee9/26/2022The technician have done a fantastic job.See MoreSee Lesscara stephens9/26/2022Adam was on time as promised. He explained what he was going to do for us. Very pleasant, professional and efficient. Highly recommend Adam and Fast Water Heater Co....p.s. price was very reasonable compared to other companies. ⭐⭐⭐⭐⭐See MoreSee LessBrenda9/26/2022Company responded quickly. Adam, the installer, was early, professional, knowledgeable, and courteous. Highly recommend this company.See MoreSee Less
- Francis Acacio9/26/2022The installers were very quick, thorough, professional and trustworthy. Chad was very friendly and helped get me set up with the knowledge I needed to know with my new water heater. Definitely would recommend!See MoreSee LessDavid Larson9/26/2022Chris was on time and explained everything that needed to be done, item by item. He was very thorough and replaced our old hot water tank in less than an hour. Cleaned up everything and hauled the old tank off. Great job Chris.See MoreSee LessDonald Imber9/26/2022Our installer was very friendly and very knowledgeable. We got excellent service. I would highly recommend themSee MoreSee Less
- Joe Shanahan9/26/2022Quick, accurate, friendly!!See MoreSee LessErin Wall9/26/2022Our water heater died on Thursday evening. Per some reviews on Angi I decided to call Fast on Friday morning. They installed a new water heater Friday afternoon. The technicians were both very polite and professional. The total cost was only slightly more than I had estimated. I'm very happy with their work and highly recommend Fast!See MoreSee LessLance Man9/26/2022Professional friendly service very quick and efficient. Left no mess. Awesome job on Adam’s part 🙂See MoreSee Less
- Judith Perez9/26/2022Got right to work on replacing my water heater and done in a fast efficient manner from the team!See MoreSee LessArt Briones9/26/2022David Morgan is a great professional technician. He was on time and knowledgeable. I recommend his work.See MoreSee LessDawna Worden9/26/2022Amazing customer service! Thank you David and Fast Water Heater Company for a friendly and knowledgeable experience!See MoreSee Less
- Matthew Hruska9/26/2022Discovered a leak at the bottom of the water heater tank, late Tuesday night. I called our leasing company Wednesday morning and they had a rep from Fast Water Heater Company reach out shortly after. The rep on the phone was professional, courteous, and patient with me. A few hours later Charles (Chuck) called to tell me he was thirty minutes out. Chuck showed up and promptly found the leak and gave full details of what he would do next. Chuck was professional, courteous, and calm-natured and that really helped my worries subside. He is definitely an expert at his craft! The installation was top-notch and his service and skill are what any homeowner can only hope for! I truly appreciate everything, Chuck!! I would never hesitate to recommend this incredible company and the stellar service provided by Chuck!See MoreSee LessIvan Hantov9/26/2022FWH did a great job installing my new water heater. The techs are very professional and quick. The entire process was very easy too.See MoreSee LessWalt Swan9/26/2022Chad was on time, quick, and professional. A real company asset.See MoreSee Less
places we service
OREGON
Our technicians are familiar with all the local Oregon plumbing codes and inspectors and can ensure your water heater gets replaced or repaired to code, the first time.
BAY AREA
We specialize in the installation, repair and service of water heaters in the Bay Area, from Napa County down to Santa Clara County. All technicians operate out of several local service centers around the Bay Area.
WASHINGTON
Understanding and adhering to local Washington water heater codes ensures your water heater is serviced or replaced safely. Call by noon for same-day water heater service.
LOS ANGELES
We service all of the greater Los Angeles area, including Orange County, Los Angeles County and Ventura County.