How Can I Tell How Old My Water Heater Is?
Identifying Potential Issues and Their Solutions
Whether your water heater isn’t heating water properly, is leaking, or making strange noises, it’s crucial to identify and address the issue promptly. Most household appliances have a limited lifespan, and understanding the age of your water heater can be key to determining whether a repair is viable or if it’s time for a replacement. Even more encouraging, some water heaters may still be under the manufacturer’s warranty.
Locating Essential Information
If you don’t keep detailed household records and receipts, don’t worry. Many water heaters have a label affixed to the side of the unit, displaying essential information you need.
Different Manufacturers – Same Technique
Although the method to determine the age of your water heater varies slightly by manufacturer, the general approach remains similar. Almost every water heater has a rating plate, but its location might differ.
The plate usually includes the manufacturer, model, tank capacity (for tank heaters), wattage of the heating elements, and the year of manufacture. Deciphering this information is somewhat like cracking a code, and the key to this code varies depending on the water heater’s manufacturer.
How Old is My Water Heater?
To find out the age of your water heater, first identify the manufacturer, which should be clearly listed on the label. Then, proceed to determine the unit’s age. Here’s how you can do this for a few top manufacturers:
Rheem and A.O. Smith Water Heater Age:
Look for a serial number with 10-11 digits. The first four digits represent the month and year of manufacture. For example, Serial #0915****** indicates that your unit was manufactured in September 2015.
Bradford White Water Heater Age:
Bradford White uses a coding system for its serial numbers. The serial number starts with two letters, where the first letter represents the year and the second the month of manufacture. You can check their latest production codes online.
American Water Heater Age:
American Water Heater simplifies the process. Their serial numbers, consisting of 10 digits, begin with the year of manufacture followed by the week of the year. So, a serial number starting with 1220 means the unit was made in the 20th week of 2012.
Need Water Heater Repair or Replacement?
If your water heater brand isn’t listed, contact us for assistance or use NACHI’s serial number decoder. Remember, your water heater might still be covered by the manufacturer’s warranty. For any repair or replacement needs, discussions about an upgrade, or if you have questions, don’t hesitate to call us. We’re here to ensure quick and efficient solutions for your water heater concerns.
Contact Our Water
Heater Experts Today!
The water heater in your home is often overlooked — but it’s one of the most important appliances and provides a great deal of comfort on a daily basis. The good news is that Fast Water Heater can keep your hot water flowing with our fast, dependable, and hassle-free services. After all, we specialize in everything from water heater maintenance and repairs to comprehensive installations.
Hot water is an essential part of everyday life, and if you’re without it, don’t wait to get the problem fixed. Contact us today to get a free quote!
You’ll find our water heater contractors servicing various parts of Washington, California, and Oregon, including Bothell, Auburn, Gardena, Richmond, Troutdale, Seattle, Portland, and Los Angeles.
See what our fans er..customers have to say
Rated 5 out of 5 stars based on 1057 customer reviews
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- Kimberly Jones7/11/2024Best company to work with! We were referred to them by several friends and after numerous quotes decided to work with them based on recommendations, pricing, and professionalism. The installers are great! Perfect timing to have ac installed! Thank you so much! Wish we would have done it sooner! As homeowners, please remember to help keep installers safe and hydrated while working in the summer heat!See MoreSee Less
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- Paul Tolo3/20/2024We discovered a hot water heater drip on a Sunday afternoon. By 1:30 Monday afternoon we had a new 50 gallon Rheem water installed. Fast Water Heater Co. definitely lived up to their name! Our installation technician, Thomas G., was fantastic. On time, very knowledgeable, and personable. Exactly the kind of person you'd want handling your installation job! In short, I was impressed with Fast Water Heater Co. and very appreciative of their 24 hour service. 👍👍See MoreSee Less
- Kenneth Gradzewicz-Kuan3/18/2024I called Fast Water Heater on a Saturday to have a tank leak looked at. They were able to come by the next day. Chad and his assistant showed up right on time and were polite and professional the whole time. After a bit of educational tracing through tangled, covered-up plumbing (Chad was happy to explain what was happening with disused pipes and how the hydronic heating system worked), they quickly confirmed the expansion tank leak, replaced it, and cleaned everything up in less than 15 minutes. They did note the (10 year old) age of the water heater but didn't hassle me to replace it. Couldn't have asked for better, Fast continues to be my first call for water heater issues.See MoreSee Less
- Elizabeth Crouch3/16/2024Great Service! They understood our rush when our water heater started leaking and they were there to help us get a new one put in the same day. Excellent, professional service from the installer as well. I’m definitely happy with my experience and would highly recommend!!!See MoreSee Less
- Georgia3/15/2024I had a referral to Fast Hot Water Heaters by another person in my condo association after going to a bigger store in the area and not feeling understood. So Fast Hot Water heater listened, had me send pictures and sent Rodney the next day. After looking over my situation of just thinking I HAD to have new hot water heater, Rodney inspected my tank and connections, etc and advised waiting another year or two. I was very appreciative of his honesty and will save up and certainly have them back in a year! Nice to have honest people.See MoreSee Less
- Graham Armstrong3/15/2024The people who helped me schedule and the people who came out to do the work were both very friendly. Turnaround was quick, the work was quick, they didn't try to upsell me on anything, and the total cost was much more reasonable than a quote I had received from another company.See MoreSee Less
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- Christina Huckins3/01/2024Fast Water Heater Company (formerly Nordstrom Heating) did an amazing job installing my hot water tank. Within minutes of my landlord calling they contacted me and set up a same day appointment. I was so happy to not have to wait like most other places that quoted us. The tech Cory was friendly, efficient and showed me how to work the tank, informed me of the warranties and was finished in just under 2 hours. I highly recommend them!See MoreSee LessAutumn Peele3/01/2024Discovered leaky water heater on Friday night. Left a msg with leasing company at 8am on Saturday. FWH called me right back. They came out the same day by 3pm and had the new water heater in by 4pm. Courteous, professional, communicative and did a great job. They took the time to answer my questions. 👍See MoreSee Less
- Bryce Johnson3/01/2024Thoroughly professional. These folks run a tight ship and know there stuff. I appreciate their integrity, it showed when they credited me back some money. Other contractors would never do that and look for opportunities to add additional costs. I recommend this company and would use them again.See MoreSee LessDavid Westby3/01/2024Eric was great. Solved a simple problem the installer’s messed up. He thought quickly to resolve what seemed like a more complicated problem with our new water heater, when in reality it was a simple fix to get the gas supplied to the heater. Frustrating that the other company installer did this incorrectly, but super glad to have had Eric there to provide the solution. 5/5 highly recommend.See MoreSee Less
- Christa Werle3/01/2024Main line customer service and senior tech sent were professional, kind, knowledgeable, and FAST. 😉 I ignored a problem for too long and also needed help diagnosing exactly what the problem was. Chad took great care of me and worked with my geothermal tech to replace my desuperheater tank and heat pump water heater. Fantastic 😍See MoreSee Less
- Maggie Wang3/01/2024Our heater stopped working, Eric from fast water heater company was really helpful to have diagnosed the issue and fixed it. We got quotes from multiple companies, they provided the lowest estimate with the clearest itemized plan. We knew exactly what was done and how much it would cost. The communication was fast and smooth. Highly recommend them!See MoreSee LessDavid SANGUIN3/01/2024Replacement of my old water heater which was leaking! As Juan would say, I was on borrowed time. Replacement of the unit was overdue. Great job from Juan, professional, he took the time to explain me all he had done, what to expect with the new one and cleaned behind him. Final price was significantly more than initial one on the phone but there were some legal improvements required + I took options such as a water leak sensor - don’t want to go through another flood.See MoreSee Less
- Benjamin Listwon3/01/2024We had an excellent experience with Fast Water Heater! Our water heater linked out on the weekend right as we were headed into a cold snap, of course, and we were worried we’d be in for a long wait or high weekend install rates. Instead, we got next day service, affordable, competitive rates, and a smooth installation process. From the initial scheduling, to the inspection and install, and the follow up, everyone was professional, courteous, and communicative. True to the name, the install took under 90 minutes, and everything was clean and well documented. Honestly, an 10 out of 5 star experience!See MoreSee Less
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- Fraser Mendel2/09/2024What you don't want to discover early in the morning in January is your hot water heater leaking. What you do want, however, is responsiveness from a contractor - and Fast Water Heater provided that. Through the HD contractor connection, was on the phone with Fast Water Heater, had a clear and professional explanation and price quote for 3 different models of water heater which could replace my leaking unit, and by late afternoon had Brandon at my house installing a replacement. Brandon was concise, friendly, and efficient, pulled the old unit, and got the new one installed. Highly recommended!See MoreSee Less
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- Sharon Longaker2/02/2024Jesus Ruiz, with Fast Water Heater Company, was a pleasure to work with. He did an amazing job replacing my leaking water heater on the same day I called. Professional, skilled, friendly and easy to communicate with. I am extremely happy with his work. Highly recommend! Before and after picturesSee MoreSee Less
- Bill Kounellas2/02/2024Fast Water Heater is a great company to work with. Quickly responded to my needs and had a field tech out there the next morning. Even offered same day service but I had prior commitment. I would definitely work with Fast Water Heater again! And Thiago was awesome. Called when he was on way, explained what was needed and did a great job!! Highly recommend him!!See MoreSee LessKeegan Musser2/02/2024My technician, Brandon, arrived right on time and was very efficient, briefing me on his work in a comprehensible way so I had ample choice as to the proceedings. He was even able to finish up before the end of the day so I wasn't stuck at home supervising! Highly recommended.See MoreSee LessAmeet Kular2/02/2024Excellent service and speedy install of our Water Heater. Our service tech Chis was thorough and efficient. Got us up and running in very little time. Appreciate the diligent work. Fast Water Heater CS was also exceptional and coordination of scheduling. Highly recommend.See MoreSee Less
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- Ro1/24/2024Very professional, knowledgeable, and yes - fast! Worked on my parents' house in Bellingham. Tammy from Home Depot in Bellingham gave me their number. Everyone I talked to: Cecilia, Tim, Sam, and Edward were so very patient and nice. Jesus, the technician was so polite and thorough. The City Inspector showed me details that were impressive. Pricing was comparable to others, plus my parents received a Senior's Discount. Thank you!See MoreSee Less
- Michael Sawyer1/22/2024Our hotwater heater quit this morning, I called for help after church I received a callback from Fast within 40 minutes within another 20 minutes I got a call from the technician who arrived in another 15 minutes and diagnosed the problem and had it fixed within the hour. Well done FastSee MoreSee Less
- Endo Shun1/20/2024My water heater broke the night before, and flooded my garage. Called FAST the morning after and they sent two guys to install the water heater. The dispatcher said it would be $2200 + $200 for a permit, but with venting adjustments, plumbing, water pan, pressure tank and tax, it ended up being $3200. A little disappointed the dispatcher didn’t mention all that, but they did a good job, and the Rheem Pro Series 50gal heater seems solid. I called in the morning and they came around 3pm and finished by 5pm. Thanks!See MoreSee Less
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- Michael Tuttle1/19/2024Eric at Fast Water Heater did an awesome job with our installation. Professional, amazing. Other plumbers tried to tell me that my job was complicated because it's upstairs and they'd have to cross over carpet and blah blah. Eric said it was a straight forward job and he did it perfectly...no additional fees added. It was about $900 for the installation. Bought the heater at Home Depot for under $1000...12 year warranty. Other plumbers were asking $3500 total and including a tank with half the warranty.See MoreSee Lessangel saenz-badillos12/27/2023Very positive experience with Fast Water. Called in the morning and had new heater before lunch . Chad and Aaron where absolutely fantastic. Very clean uninstall, great install including all new pipes and very clean results. My old heater was also installed by Fast Water and died of old age after more years than I am willing to admit online. Never any issues or leaks.See MoreSee Less
- Anonymous Reviewer12/22/2023We had a water heater go out and they were quick to respond and get the issue repaired. Chad was very detailed in his communication regarding the issue and what was done to repair it. This company has always done great work and has always repaired the issue on their first visit. Highly recommend using this company!See MoreSee Less
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- Gary Kindle12/20/2023This company is all as advertised All items and services were done from start to finish well within the time frame. Some updates were done to replace 20 yr.old parts, and safety items from the old installation on our new waterheater. Cleanup was done well and completely.The Tech was very professional and pleasant.I would recomend giving them a call, as strive to do the best.See MoreSee Lessmike fraley12/20/2023I am greatly appreciative for Tim and his excellent service. Really friendly and did an amazing job on my new water heater. I would definitely recommend him and his company for the great service they provide. I can't say enough good things about Tim and how he made this an excellent day for me and my family. Thank you againSee MoreSee LessGD12/20/2023Thank you to the technician (Roman) for arriving at the time specified. Roman walked me through the safety check process, and explained in full detail of the work. Roman then provided information on what was needed to complete the job for replacing my water heater. He was extremely courteous , thorough and showed professionalism. Roman completed the work, and walked me through the final process, and provided information if I had any future issues. Overall, I was completely satisfied with the installation, and the work that he provide in a timely manner. Well done!!!See MoreSee Less
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- Gleb Margolin11/15/2023We got connected with Fast Water Heater through Home Depot, and after comparing with ~5 other companies in Seattle they had the best bid. Roman was very helpful all throughout, and did a great job in replacing our water heater, making the changes we need to get up to code, and keeping the entire place clean.See MoreSee LessPeter Fiddler11/15/2023Fast, quality service, communicative technician. Fast Water Heater subcontracts for Home Depot. I filled out a form on the Home Depot website and got a phone call from Fast Water Heater within a few minutes. I had to answer some questions - how big is the water heater, how many stairs to reach it, how much clearance around it, how many amps on the circuit breaker. They made a preliminary estimate of about $1400. They could send out a technician the next day. The earthquake straps and foam insulation pad under the water heater did cost extra, maybe a total of $100. The technician had the water heater in his truck. I accepted his bid, and he installed it in a little over an hour, which was great. Beforehand I had to fill out one form and afterwards about seven, which seemed excessive but not really a problem. All in all I am very happy with how quickly Fast Water Heater responded and with the quality of the installation.See MoreSee Less
- Jon Tonouchi11/15/2023I called Fast Water Heater Company to replace our old electric water heater. The whole process was smooth and stress free! Tim came over to do the install. He was very friendly and knowledgeable. I appreciated how he took the time to carefully explain the work he was going to perform. The quality of his work was excellent and he made sure to clean up the premises before leaving. He also was patient in answering all my questions. I am a satisfied customer!See MoreSee Less
- Leila Woolsey11/15/2023I had a great experience with Fast Water Heater Company—the technician Thiago was timely, professional, thorough and efficient, finishing the installation in less time than I anticipated. He patiently answered my questions about the new water heater, and gave me clear instructions and information. I highly recommend him and this company!See MoreSee Less
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- David Woodrell11/08/2023Matthew Smith was out to our house yesterday to do some repairs on our Rheem 75gal water heater and we couldn't be more pleased with our experience with him. He was ON TIME for our appt (a biggee for us!), did the work in a most professional manner, was very knowledgeable and answered all our questions concerning the solution to our tank's problem. We would certainly recommend him to anyone needing good dependable service.See MoreSee Less
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- Patrick McCoy10/24/2023From the associate at Home Depot to the call center for scheduling, to the installer who came to my home and performed the replacement; every step was professional, communicative, and completed the way I wanted with a better price than other companies. ThanksSee MoreSee Less
- Silvette Lee10/24/2023Person that I initially spoke with when looking to purchase water heater, was knowledgeable and friendly. He patiently answered all of my questions. The installation went very well; the technician was knowledgeable, professional and friendly. He too patiently answered my questions and provided explanations that I could understand.See MoreSee Less
- Rich Longstreth10/24/2023The two representatives who did the work to replace our hot water tank did an excellent job. They were on time, efficient, and C thoughtful in the way they went about their work. They also took time to make sure we understood what they would do, what options we had, and what the cost was. We appreciated their friendly natures and considerate behaviors and attitudes for the time they were here. Without any hesitation, we would recommend them and their company. Great job.See MoreSee Less
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- Amaryllis Lockhart10/17/2023We found out our water heater was leaking as we were heading out the door to go to the airport. Called Fast Water Heater and in 10 mins I had someone scheduled to come out the next day and install a new water heater. Tech was great and called us while we were on vacation with everything they were doing and the price. Came back to a beautiful new water heater with everything up to code. They did a great job and we really appreciated it!See MoreSee Less
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- jacanna wyatt10/10/2023Eric came out today on short notice and was able to install a new water heater for us. He was super friendly and got the job done quickly. I would recommend this business to anyone and feel lucky that we ended up having them help us out. A huge plus is we knew before he started the work exactly how much we would paying and there weren't any surprises like you get with other plumbers.See MoreSee Less
- Alena Li10/10/2023I made request yesterday online. fast water heater called me back quickly. after answering a few questions about the model, problem, location, they gave me a reasonable estimate. and schedule the appointment for today. the technician showed up in time and get job done nicely and clean. now I have a new heater working.See MoreSee Less
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- Chandra9/26/2023I had a water heater replaced with Roman and I found him to be very knowledgeable and friendly. He explained all the issues with the current heater and why it was leaking, unfortunately I had to get it replaced but fortunately found someone who not only gave me a fair price but also worked very quickly. I would totally recommend fast water heater company and Roman.See MoreSee Less
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- Tara Chin-Sang8/26/2023Buying an older home, we knew that we’d need to replace the water heater soonish since it was over 10 years old. But didn’t expect it to start leaking the first time we ran the dishwasher 😖 While googling water heater replacement, a Fast Water Heater Company truck drove by my house and I took it as a sign. I called them, the pricing seemed reasonable and they were able to have someone look at it the same day. Steven was professional, communicated well, and pointed out/fixed a venting problem we didn’t even know the old heater had. Having worked with contractors in the past who either didn’t show up when they’re supposed to or end up causing more problems by installing things improperly, we were super happy with Fast Water Heater Company’s quality service and communication 😃See MoreSee Less
- Phoebe Seiders8/26/2023Chad from Fast Water Heaters was great -- prompt, courteous, and professional and patiently answered all my questions. He took care of moving my stacked washer/dryer, got the new water heater installed, and even made sure to take care of a loose hookup when getting the washer/dryer back in place.See MoreSee Less
- Scott MacWilliams8/26/2023Fast Water Heater Company replaced our water heater. We are happy with the process and result. They took their time to answer our questions, offered competitive pricing and gave us a prompt appointment. They were professional and we would definitely recommend them!See MoreSee LessHanna Harris8/26/2023Brandon and the whole Fast Water Heater Company team were so professional, helpful and quick to respond to my water heater leakage situation! They were polite, knowledgeable, communicative and made the whole experience stress free and I would highly recommend and will definitely use them again if needed!See MoreSee Less
- AG8/26/2023Chad from FastWaterHeater was an absolute blast to work with! Excellent, prompt and professional service! He explained in detail and answered all of our questions. Definitely an honest company with fair pricing. I’ll be reaching out to the FastWaterHeater team again! Thank you Chad!See MoreSee Less
- shyam srini8/26/2023I would highly recommend this business! Thiago Pires was very professional and provided excellent service!! He explained the details of the work clearly and answered all our questions. He was great to work with, and I would recommend him and the Fast Water Heater company to anyone looking for water heater needs.See MoreSee LessJustin Mitchell8/26/2023Jesus Ruiz of FAST Water Heater Company was very thorough, yet quick, and informative with the installation and operation of the new hot water heater installed in my home. A leak was discovered in my 20-year old Rheem at 10pm on Friday night. By Saturday afternoon at 4pm, I had a new, installed hot water heater. It was a perfect and flawless experience, with the great help of the FAST Team and Jesus!See MoreSee Less
- Garry Burr8/26/2023Excellent all around service. This is my 2nd time using Fast Water Heater Co. My hot water tank malfunctioned at 4:30. I called and spoke with Charlotte who had all my info from 7 years ago. She was out of stock on the size I needed but went the extra step to make calls to other companies and by 5:00 she not only located one but arranged for delivery and installation the next morning. She quoted the approx price and told me what to expect. She was knowledgeable, professional and made it painless. Next morning I was called by Tim who had the heater and asked if he could come earlier as there was a cancellation. He was a true professional as well as a gentleman, arrived exactly as he said, explained everything, and 2 hours later the job was done! I couldn't be happier with the service I received. GarrySee MoreSee Less
- Loren Hovde8/26/2023You never know quite what to expect when you have some sort of major service done at your house. In this case, we had our hot water heater replaced. This was no small task as it was located in the crawlspace below the house with limited access. Fast Water Heater Company sent the best technician we could ask for. From the moment he arrived & introduced himself, he was nothing but professional. We were instantly relieved, and that kind of peace of mind is valuable. Thank you, FWHC, and a big thanks to our tech, Chad! #GoHawksSee MoreSee Less
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- Diane Smith7/26/2023Rheem water heater (installed originally on 9/2/20 and serviced on 3/2/22) stopped working on 7/13/23. Tim Fernly responded and provided excellent service in a very pleasant manner. He tried to make a repair, but it still didn't work, so he replaced the unit quickly and efficiently.See MoreSee Less
- dhows WA7/26/2023I'm so impressed with how professional the service team of FWH is from the estimation to installation I experienced. They helped me to replace old gas water heaters recently. Backend team member Anthony helps me with solution to void further headache because of my personal mistake during permit process. Technician Thiago is amazing person: punctual and skillful. Thiago and other team members give me confidence to say that I do not need to worry about any up sales by exaggeration requirement as long as I ask service from FWH. Thiago also educates me how to DIY for maintenance in case. I definitely will ask help from them again for any service related with water heater because their team is the best I ever experienced in terms of price and service so far.See MoreSee Less
- 3arthTraveler7/26/2023When we had reported a leakage with our 8 year old Water Heater (which was still under warranty), Fast Water Heater Company provided a replacement Water Heater and dispatched a technician out to our place that same day. Roman from Fast Water Heater Company arrived with our replacement water heater and explained step by step what he was going to do. He also explained that our old water heater had an internal crack which can be caused by water expansion. With this in mind, he also installed an expansion tank which alleviates the water pressure on the water heater. Overall, the removal of the old water heater, installation of new water heater, to leaving with our old water heater - took about 2hrs Overall Roman from Fast Water Heater Company was very professional, friendly, and did an excellent job.See MoreSee Less
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- Gaye Collver6/26/2023They came out and looked at the situation and told me what needs to be done before I can have them replace the water heater. On a holiday weekend, I thought it would be impossible to get ahold of someone and get them out to the house, but when I called them, they were ready to do it right away and without charging higher holiday weekend prices. Their prices were about half of the price others wanted to charge. I haven't had them do the work yet, because they need me to get some electrical work done first, but I anticipate a good job, from working with them this far.See MoreSee Less
- Trey Harnden6/26/2023The Rep was extremely professional, quiet and efficient. He talked me through the process before he began, then he completed the work of swapping out the old water heater for a new one in ~45 minutes. Then he walked me through the new one and was off. Zero mess, extremely professional, and very nice. I think his name was Andy?See MoreSee LessC J Wolf6/26/2023Brandon is a very knowledgeable and skilled professional who did an excellent job in all phases including an estimate which was accurate to the penny, removing old water heater, installing new water heater heat pump and going over use and care instructions. He has a great sense that of humor and was a pleasure to deal with. Highly recommend Brandon and the entire Fast team..See MoreSee Less
- n7ton6/26/2023It's Friday morning and you have plans for the weekend only to discover that your water heater has a leak. I called Fast Water at 11:00 am to schedule an install. Mr. Ruiz was at my door by 12:30 and quickly got to work. The work was top notch and completed in a very timely manner.See MoreSee Less
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- Cassidy Richards6/26/2023My water heater went out. I asked Home Depot if they had an installation company. They referred me to your company. I'm very pleased with the services. The gentleman that did the work was a very professional, polite, respectful. I will use your company for future jobs. Adam should be commended for his work. He worked very efficiently and clean. Thank you for having an employee with the knowledge and professionalism Adam had. I hope others follow his example. THANK YOU, CassidySee MoreSee LessSteve Ferrero6/26/2023Our residential water heater started leaking on a Sunday evening. I called FAST early Monday morning and a technician (Tim) was onsite by 9:30 a.m. Tim provided a detailed description of the situation along with a recommended course of action (gas water heater replacement). The new tank was on the truck and complete job (with some custom code adherence modifications) was completed prior to Noon. Tim answered all questions, performed the necessary work in a timely manner and was friendly to engage with. Although I could have shopped around and likely found a lower price, I feel I was provided a competitive price with great service and responsiveness.See MoreSee Less
- Ims Llc6/26/2023Service technician Caleb was equipped with new tank and all parts to install our new water heater without having to leave to fetch more parts which may have delayed install. We will always use this company when needed, Caleb was very informative of Everett codes and install process, Our new water heater looks good and we'll have years of service from it, Thank you CalebSee MoreSee Less
- Jeffery6/26/2023Brenden with Fast Water Heaters was very professional, easy to work with, and a very pleasant person. He replaced our 23 year old, gas water heater with the newest, most efficient, tankless water heater. We recommend Fast Water Heaters for your water heater replacement.See MoreSee LessShawn Myers6/26/2023I am very happy with Samuel’s knowledge and straightforward approach, I would definitely recommend this company with Samuel as the installer. It ran me about 2500. I put in a hot water heater, they upgraded me to a professional no charge, they put in a mixing valve and an expansion tank, I have a good piece of mind with Samuels installation job.See MoreSee Less
- Sam B6/26/2023Matt went above and beyond. He called to give me an eta, took time to explain things to me until I could understand and in the long run helped save me a lot of money and heartache. Truly one of the best experiences I have had with a home technician. Thank you, Matt!!!See MoreSee Less
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- Gary B6/26/2023I was shocked at the price of hot water heater installation, but the quote from several installers was close to the same. Fast Water Heater Company got someone out the day I called. I needed to do some prep work before the new hot water heater could be installed, and when I finished (late in the afternoon), I called them back and they were able to install the tank the morning of the next day. The installer was pleasant and cleaned up the area nicely after the work. I'm looking forward to running the dishwasher and taking my first shower in four days!See MoreSee LessJacklyn Chua5/26/2023Chad and his team were efficient and respectful when they came to install our new hot water tank. We also asked around and they are very fairly priced for both the tank and the installation, and have better warranty terms than most. Would definitely recommend to family and friends!See MoreSee Less
- Lorraine Gordon5/26/2023Chuck from Fast Water Heater Co. installed a Hybrid water heater to replace our old electric one. The job included relocating the W.H. & accessory service lines. He did quality work & everyone I spoke with was friendly & knowledgeable. Highly recommend them! L.G.See MoreSee LessSharon Ross5/26/2023Jeff Ziminisky and his partner were here 1st thing this morning and diagnosed the water heater leak immediately. They were able to fix the leak that was occurring outside the tank by changing some fittings and a valve. I really appreciate their professionalism and kindness to do this repair with no cost to us. As seniors, my husband and I live on a limited budget and this was an unexpected problem but a great outcome! Thanks to all!See MoreSee Less
- Rocket Hanson5/26/2023Tim and Roman are super friendly, professional, and knowledgeable. They went through the bill thoroughly and didn’t pressure me into anything. They explained everything they did and why, so I have a better understanding of how my appliance works. They removed my old water heater and fully installed the new one in only two hours. I’m extremely pleased.See MoreSee LessYvonne Bergholm5/26/2023My water heater died today. Water everywhere. Home Depot helped me out on a Sunday morning connecting me to Fast Water Heater Co. They were able to come to my home within an hour of making the appointment on a Sunday. Tim called me to let me they were a half hour out. Both technicians were very friendly and answered all of my questions. They explained everything I needed and why I needed it. They were sympathetic to my distress of a broken heater and the water damage. They had the work completed in about an hour. 13 stars for both of them.See MoreSee Less
- William Xie5/26/2023Richard came by for an inspection of our 15 year old water heater, was very knowledgeable about my questions and provided good recommendations. Quoted 3.8k for replacement gas tank + fixing the plumbing and scheduled for next day installation. Update: Chris came around noon and replaced the water heater, answered my questions, and was great to work with. Fantastic company, will use their services in the future!See MoreSee Less
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- Alisha Riff5/26/2023Wow this company was super fast very kind and helpful during a time of our business being without hot water which was very stressful. Words can’t express how happy and excited we were that Chris our installation guy got the job done in a shorter amount of time than he had estimated and he did it during business hours with no problems at all without disturbing our business. Super fast and efficient would totally use this company again in a heartbeat and will be recommending to others! Thank you for saving us!See MoreSee Less
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- Marci Mechler5/26/2023Our technician Chris was thorough in explaining needed improvements to system before installation, billing adjustments to meet requirements, very efficient in old heater removal and new heater replacement. He showed homeowner features and settings and was very efficient in getting job done right and restoring hot water to our home. Very pleased with process and help from company when we transitioned from and old leased water heater from PSE to a purchased one. They also provided a military discount which pleased my father, the homeowner. Great company to work with from office to field!See MoreSee Less
- Elise McGinley4/26/2023We had a cordial experience scheduling a date for our water heater replacement with Charlotte. Birk provided us with a lot of good starter information on rough estimate etc. I had a question concerning permit cost and was able to get that answered by phone. On our appointment date, Chad was able to come out early in the day and was friendly, answered our questions and made the breakdown of cost easy to understand. They cleaned up well and were careful and streamlined with their work despite it being fairly quick. Chad was thoughtful to have had two tanks brought just in case of a different scenario with regards to an answer I had previously given. His knowledge and experience were front and center. Thank you!See MoreSee Less
- mia kim4/26/2023Tim, the technician came at my place fast. Very friendly and polite. He is professional. I am very pleased his work. Thank you so much for the wonderful service for me. I will call your company whenever I have plumbing problems. I am sure that your company is very happy to have you for them. Thank you again, Tim.See MoreSee Less
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- Grant Mittelstaedt4/26/2023Jake and Brandon were very professional. Jake (sales) was very patient and gave me a detailed cost breakdown. He told me the model and brand water heater and that’s what I received. No bait and switch. Jake even told me how to reset my 10 yr old water heater so I’d have hot water over the weekend until the replacement happened. I had a bad thermostat and the water was overheating and automatically shutting off. Brandon, the installer, had the old heater removed and the new one installed in about an hour and explained the basic operation. Very happy with Fast Water Heater Co.See MoreSee Less
- Joseph Quiros4/26/2023Fast water heater had availability the same day we needed a new water heater. Caleb was polite, and efficient! He was a one man show, dismantled and hauled away our old water heater from the third floor (with no elevator) brought the new water heater back up to install. He started at 1:10pm and was out the door by 2:55pm and this even included a quick synopsis of how to adjust, and what to do in case anything went wrong. Would highly recommend to anyone that needs a water heater on the fly.See MoreSee LessInfo4/26/2023My experience has been very positive. Everyone was very helpful and responsive. I feel the quality of the service provided was excellent and I want to especially commend Jesus Ruiz, the tech who did the installation. Jesus Ruiz was superb and highly professional. He’s very knowledgeable and skillful. Working with Jesus built my confidence and trust in this company and my decision to go forward with the purchase. This company is very fortunate to have Jesus Ruiz as an employee and on their team. Thank you! Cynthia BrixSee MoreSee Less
- Albert Hwang4/26/2023We had a water heater that started leaking, and the team at Fast Water worked hard to accommodate me with a same day appointment (within 3 hours!), and I had a new water heater up and running before end of day. The crew that came out was knowledge and professional. Highly recommended.See MoreSee Less
- mark ermi4/26/2023It started with an easy call with Fast Water Heater Company to diagnose the problem. The person answering the phone was friendly, the estimate was accurate, I felt taken care of and the process for repair was spelled out so I knew everything that was going to happen, ahead of time. Less than two hours later, Tim and Roman were problem solving our unique water heater space, and helping me understand what the replacement entailed. The two men worked quickly, they replaced our broken hot water tank expertly and they were solid professionals who ensured I understood the components of the tank. They cleaned up after they were done and the hot water works again. Tim and Roman’s professionalism and quality work, the person on the phone who helped me initially, and the quality of the tank and various parts, means I will recommend Fast Water Heater Company to my friends.See MoreSee LessRobert Wells4/26/2023Our hot water tank was leaking and so they replaced it with a new one. They came out on Sunday and charged the same as a week day. Taking out the old one and replacing it with a new one took 3 hours. They cleaned up everything afterwards. The installer went over everything. Caleb did a very good job.See MoreSee Less
- Jeff Wray4/26/2023Our water heater started leaking really badly on Sunday. All the water heater installers for our area were booked pretty far out. We just had our water heater installed about an hour ago. Fast Water Heater came out and was gone within an hour and a half or so! The installer was really friendly and kept me informed at all times. He actually drove down from Tacoma to help us out. I don't think I could recommend them enough! Thank you so much!See MoreSee Less
- Kelly Robertson4/26/2023This company was excellent from start to finish. Shawn returned my voicemail right away and they were able to send someone out within a week. Tim and Roman were communicative, friendly, and professional, and did a clean and efficient job on the installation. We were given a clear, itemized outline of the bid and potential add-ons upfront, and the pricing was fair with no pressure and no surprises at the end. I also appreciated their explanations on how everything works. We're new homeowners, and it was a huge relief to get the way-too-old water heater out of here!See MoreSee Less
- SM Caplan4/26/2023Fast Water Heater Company deserves a five-star review for their prompt response and efficiency in servicing the apartment water heater. Their technician arrived on time and was equipped with all the necessary tools and replacement parts to fix my faulty water heater. The technician was knowledgeable, skilled, and worked efficiently The entire process was hassle-free and stress-free, thanks to the exceptional services provided by Fast Water Heater Company. their professionalism, and how they maintained clear communication throughout the repair process, keeping me informed every step of the way. Overall, I can confidently recommend Fast Water Heater Company to anyone looking for reliable and efficient water heater repair services. They are the best in the business!See MoreSee Less
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- Joshua Palmer4/26/2023Responded the day I called - fit me in upon a cancellation and came on time. Incredibly efficient and got my water heater working again, having all the needed parts on hand without having to order or wait. Super impressed with the service and technicians. Highly recommend!See MoreSee LessKatie Martin4/26/2023a upgraded our water heater and I'm so glad we went with this company. They guarantee their work and parts. Brendan was our tech and he was very professional, attentive and kept us in the loop through the entire install. Our house is in the 50's with lots of old plumbing, Brendan navigated through it beautifully and left us with a very professional job.See MoreSee Less
- nikolay sorensen3/26/2023Jesus was on time, very professional, easy to understand (didnt use terms that only an installer would know) and very communicative about what needed to be done. He did not make me feel as if I had no options. He went above by fixing our shut off and making sure things were functioning properly. My husband was not happy with the pricing and Jesus did not let that change his professionalism. This is a shout out to Jesus! He is a true find! I would use your services again because of your stellar employee!See MoreSee Less
- Arthur Rains-McNally3/26/2023My water heater went out. Fast Water Heater had me covered. Easy phone service, understandable quotes over the phone, variety of options, scheduled next day. Service team showed up on time. Very nice, professional. Took the time to talk me through the whole project. Had to make some small modifications to get me up to code which did increase fees a bit (I was warned about that on the phone, and was happy to have things brought up to code). Clean work space afterwards. Super easy. Highly recommend.See MoreSee LessPeter Chang3/26/2023Eric Stevens from Fast was professional, prompt and did an amazing job replacing my direct vent water heater. Job was done in about 2.5 hours. The price was VERY competitive, about 60% of the ridiculous $5700 and $5900 dollar quotes I received from Gene Johnson Plumbing and ARS Rescue Rooter. I would definitely use this company again. Peter ChangSee MoreSee Less
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- james tee3/26/2023Brandon and the guys at Fast Water Heater were awesome and super responsive. Our combination water heater and radiant heat boiler sprung a leak and partially flooded our basement. Brandon was at our house the next day, gave us the best bid, and came back the next day to install the new tank. From initial call to complete install in under 48 hours. These guys rock.See MoreSee Less
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- Manuel Pampo3/26/2023Chris L. was the install technician who called prior to his arrival so i had the whole area cleared for access. The whole removal of my old heater and installation of the new one went smoothly. He explained the whole process and what parts will be needed and not. He also explained the process of making sure my install is up to current required codes. I asked a lot of questions during the whole process and I learned a few things from asking. Since the old heater was shorter he had to do a little modification and removal of old parts. I'm very happy with my purchase and install. The heater is a gas model from Home Depot. I was going to go with Bob's Heating or MM Comfort, but neither of them showed information on what choices of heater they provided on their website. I like to see what I am getting that's why I went to Home Depot to see what I want and not what the plumbers tell me I should get. I went with Rheem cause I had Rheem as the old heater tank and at 19 years, I still was not getting any issues, but I replaced it before issues arise.See MoreSee Less
- brandy sullivan3/26/2023Having Fast Water Heater Company install a new water heater tank in our home was a positive worry-free experience. Their technician, Brendan Doheny, was on time, professional, knowledgeable, hardworking, and clean in his work. After consulting with us on the installation of the tank, he went to work with no outside distractions like being on the phone like so many people do. Their technician was a breath of fresh air and a great representative of the company. We highly recommend Fast Water Heater Company.See MoreSee Less
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- Dusty Rhodes2/26/2023Brendan arrived on time after calling a half hour earlier to alert me that he was on his way. He was very personable and friendly, quickly diagnosed and reported the problem with our water heater to the manufacturer and arranged to have the replacement parts shipped directly to me with instructions to contact him when they arrived so that he could personally return to complete the repairs. He was very professional in both his appearance and conduct and I look forward to seeing him again.See MoreSee Less
- Jim Harris2/26/2023I live in a condo complex but the HOA Insurance stops where the paint on the inside of my walls ends. When a water leak in December 2023 happened in the ceiling of my downstairs neighbor occurred, I called several remediation experts to assess the problem. Number 1 on my list of calls was to Fast Water Heater Company. They had installed my water heater that is also the source of heat in my unit. My heater was less than 5 years old and they knew the equipment. Eric, their technician came out the same day I called, turned off the water and moved the water heater out of my laundry room so the source of the leak could be explored. When the time came to reinstall the water heater, Eric came back within three days to move the water heater back and to hook it up again. I HIGHLY RECOMMEND Fast Water Heater for any issues with such equipment. The price was reasonable and Eric was outstanding. Edward in their office also gave unstintingly of his time and advice.See MoreSee Less
- Ken Curtis2/26/2023Another company had just left this morning, provided an estimate and no idea when they could be out with a new water heater. This was after waiting for 4 days to have the technician come and tell us what we already knew; that we needed a new water heater. I called Fast at 11 am and we had a new Rheem installed at 2:30 pm. Everything was perfect.See MoreSee LessMyK Hell2/26/2023I found Fast Water Heater Company through Home Depot and I couldn't have asked for a better experience. I tried the large service companies (Greenwood, Bel-Red, etc.) but fared better with this company that primarily does water heaters. After giving them my old unit's model number and answering a few questions, I was offered 2 packages to choose from, then was scheduled for the next day. The thing I liked best about the contract they emailed me was that there was no obligation until the technician arrived, inspected the old system, and gave a final estimate. For example, if additional work is needed to bring the system up to code, they would charge extra, but the customer has no obligation to move forward with the work. The email also stated very clearly what was included with the installation and what would cost extra. Tim was awesome! He called 30 minutes before arrival and arrived on time. He was friendly and fun, and did not pressure me to buy a bunch of add-ons. His instructions for me were clear and he finished in approximately an hour and a half. He said the installation went beautifully, and now our household has piping hot water instead of lukewarm water. We literally stood under the shower for 30 minutes yesterday. Thank you, Fast Water Heater Company for a stress-free experience at a more-than-reasonable price.See MoreSee LessTodd Pierson2/26/2023Adam arrived on time, provided professional, accurate information prior to installation. He did an excellent job of installing the water heater. He was polite and professional. Also he was fast and cleaned up afterwards. I recommend Adam and Fast Water Heater highly! Thanks Adam!See MoreSee Less
- Snow Flake2/26/2023Juan my technician was very fast and efficient as well as polite and personable. I had an emergency hot water heater leak that spilled out into my garage, and as a single mother with a young child, I can’t be without hot water for any large amount of time. I called them in the ant 8am and I had a new hot water heater in my garage by 5 PM that night! I would definitely recommend their fast and efficient service.See MoreSee Less
- Karen Clausen2/26/2023Suspecting that our 16 year old gas water heater was under-performing, we reached out an inspection. We called on a Friday and they arranged an service call for the following Monday. Their service tech, Brandon, checked it out and was able to show us several places where the tank was starting to fail. While we could probably have gotten some more miles out of her, rather than wait for the inevitable, we elected for replacement. Their scheduler called us the same day and was able to schedule installation for the next day. Can't say enough good about the speed and professionalism of Brandon and Fast Water Heater. I would highly recommend this company!See MoreSee Less
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- Jeremiah Swartz2/26/2023Our water heater failed and the first company I called to replace it was over $3000 and the guy that came out said it "could cost" even more. Paid over 100 bucks just for him to come out and tell me that it was going to be way more than I can afford. Then I called fast water heater company and the person on the phone was able to give me very concrete answers, listened to all of the nuances where our water heater is located in our manufactured home and was assured that when the technician came out he would come with the tank on the truck but if I decided not to use them it would cost me nothing and we live way out on Camano Island. When David got here this morning he was not only polite, he was efficient, organized, cleaned up as he went, and went above and beyond not only just to replace the water heater but to make sure it got done without having to tear out a wall. He was amazing! Even with two toddlers and our dog in the house, he exuded confidence. I would highly recommend this company, and if anybody from the company reads this, David deserves to be employee of the year.See MoreSee Less
- Peter Kogan2/26/2023Adam who installed my water heater, was professional, very polite and courteous. He installed the water heater very quickly and cleaned up after himself. He made sure to go over everything with me prior to him starting the work. And he made sure that I was comfortable with everything. I definitely recommend having a fast water heater perform any water heater installation.See MoreSee Less
- Dave Hodgson2/26/2023Adam Amra did an awesome job removing my old water heater and professionally installing my new one. I really appreciated Adam’s honesty throughout the entire process. As soon as Adam arrived he made it very clear what the entire “remove and replace” process would cost. He included many install options and associated prices, so I could make the best decision for our needs. If you want a truly stress free plumbing repair or installation experience, ask specifically for Adam Ames, you won’t be sorry 🙂See MoreSee Lessmarco wolf2/26/2023David M. arrived at the house within 1hour of me calling the company, much faster than I expected. When he arrived he was kind, respectful, and professional. He took the time to explain to me everything I needed to know and answered all my questions in detail. I would recommend this company, and especially David M. to anyone needing water heater services.See MoreSee Less
- Alicia Curry2/26/2023I couldn't be more grateful for Chris at Fast Water Heaters. He had to come out 2 times to help us with a water heater leak. He was quick, responsive and installed the new heater in no time. Chris was friendly and explained all of the work he was doing as well as told me about how the water heater worked. If I need any other plumbing issued fixed in the future I will be contacting Fast Water Heaters without a doubt.See MoreSee LessJazel Canseco2/26/2023Absolutely excellent service. * Gave a discount when the water heater they were originally set to install ran out of stock and had to install a different (more expensive) one instead. The discount ensured I paid only what we originally agreed to. * Vacuumed and cleaned my washer/dryer area (even though they didn't have to). * Cleaned my floors after they were done. * Asked if I wanted them to remove their shoes (they didn't need to, but I appreciate that they asked). * Professional and easy to talk to.See MoreSee Less
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- John Swanson1/26/2023Adam Amra did an amazing job. He was courteous, efficient and did a great job installing our new water heater (on the third floor!). Our old wh was dated around 1984 and needed several updates to bring the new one to code. He accomplished all of it under two hours. He’s a keeper.See MoreSee LessRicardo Lopez1/26/2023Thiago P. Was very friendly and professional. He installed our water heater in a prompt manner, and ensured the best quality of installation. He was also very knowledgeable in his trade, and educated me of our new water heater. Highly recommend Fast Water Heater, and you’re lucky if you get Thiago P. to work with you. Thank you Thiago!See MoreSee Less
- James Connelly1/26/2023They were responsive, scheduled me in a reasonable amount of time despite the holiday and their quote was by far the lowest I had gotten for a water heater replacement. Although there was a miscommunication about cancelling the service because i had already replaced the water heater ourselves, technician Adam called me when he was on his way. He could have ended it there but he came by anyway to accurately diagnose a problem I was having with my new water heater installed by someone else. He also talked me through the warranty process on the old one. Above and beyond from Adam!See MoreSee LessJenny Herrera1/26/2023Brendan was fantastic, he walked us through the entire process and put everything in terms that were easy to understand. He installed a hot water heater and brought everything up to code. During the process one of the pipes broke and he fixed it. It was a very difficult job to do but Brendan did not stop until the job was complete. We are very satisfied with his work and would recommend!!See MoreSee Less
- David Moore1/26/2023I received a competitive quote from Fast Water Heater Company via referral from Home Depot. The technician was very professional, explained install options, and performed the work both efficiently and leaving all the house as clean as when he arrived. So far the new water heater is working great!See MoreSee LessSagar Vasani1/26/2023Caleb came on time. Explained every details of the cost estimates, why were they required, what was missing from bring everything to code, etc. After installation helped with explaining what are follow ups when something goes wrong, how to verify if everything is good, etc. Would surely refer my friends to them when they need any helpSee MoreSee Less
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- Andriy Andriychenko1/26/2023I had the pleasure of having Chris from Fast replace my water heater and he did an outstanding job. Not only did he efficiently replace the heater, but he also took the time to address and fix some old pipe issues that I had. Chris was professional, friendly, and clearly knew what he was doing. I highly recommend him for any plumbing needs and will definitely be calling him again in the future.See MoreSee Less
- Linda Marra1/26/2023I have been thoroughly pleased with the service we received. Their customer service awareness and problem solving skills far exceeded any other contractor I've hired. That says a lot given the fact that we recently completed a 15-week remodel with multiple subs and service providers coming and going with very little care for customer service. Chad and his partner were smart, professional, and quickly solved our complex problem. I certainly recommend them.See MoreSee Less
- Keshane Gan1/26/2023I'm just a tenant so I can't speak to the price, but I'm very happy with the service. The office called yesterday to get details, called again this morning to schedule an appointment, and the replacement of our water heater was finished by 4 PM. Thiago installed the heater for us and was very professional, friendly, and considerate. Took a hot shower this evening, so I can confirm the heater works. +1 to providing accurate estimates on arrival +1 to asking about wearing shoes in the house (I said it was fine since it's the basement, but I appreciate the courtesy) +1 to answering my questionsSee MoreSee LessCiara Flau1/26/2023I had a great experience! I called this morning to inquire about pricing and then did some research/additional troubleshooting on my older water heater (unfortunate pipe leak that got into the unit). After deciding that this was the best route to go, I called back and was able to get my old water heater hauled away and the new one installed same day! I now have hot water! The gentlemen who did the installation was very professional and kind. I would highly recommend! Pricing was great and service was even better.See MoreSee LessCorey Luu1/26/2023Great company. Would definitely recommend. David was great. Fast, efficient. I’m annoying and ask a lot of questions and he didn’t mind at all. Plus price was 600$ cheaper than any of the other quotes I got(including the fact that we didn’t know if it needed an expansion tank or not). These guys know what they’re talking about.See MoreSee Less
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- Linda Mansker12/26/2022My electric water heater was leaking pretty bad & apparently had been for quite sometime. Fast Water Heater Company was able to get here the very next day. My tech Eric Stevens called to let me know when he would be here. He arrived at 7pm was professional and so friendly. He explained everything clearly and concisely. Thank you, Eric. Your kindness was definitely above & beyond.See MoreSee Less
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- Will Gonzalez12/26/2022The installer Eric S is excellent. He did an amazing job in installing my water heater. He was very respectful, knowledgeable and professional. He went above and beyond, responded to an urgent needed service at night and did a very thorough, efficient and perfectly done installation. I am very impressed and happy with the service. I would highly recommend this company Fast Water and ask for Eric.See MoreSee Less